White Castle
1100 W Golf Rd, Hoffman Estates
(847) 882-3891
Recent Reviews
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If I could give negative stars to this place, I would.Terrible customer service.Got my order wrong and wanted to argue with me
Atmosphere: 1
Food: 1
Service: 1
Food is decent. Menu is definitely designed to make you spend more. The building is definitely out dated and dingy.
Atmosphere: 2
Food: 4
Service: 5
Awesome food at a great price. The drive thru was busy but moving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheese Slider, Original Slider
The customer service sucks. The cashier didn't understand English
Legit the nicest White Castle location in the Chicagoland area. White Castle is my guilty pleasure and everyone who works here is so nice. I love it
Atmosphere: 5
Food: 5
Service: 5
I like going this white Castles, restaurant is clean and the staff is friendly always with a smile 😃.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Rings, Original Slider
Staff was nice, food was good (it's white castle, you get what you expect), atmosphere was falling apart and way outdated. If you're craving the sliders then slide on over to a different location. This one's kinda creepy and run down.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chicken Rings
Honestly the customer service here is just so great, the staff is sooo sweet and friendly. Food tastes amazing and they take care to make sure your order is correct. They make sure you’re grabbing the bag in the drive thru before letting go. Just amazing. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
First time ordering at this location in-person, I was impressed. The staff was professional and very friendly, was really nice to see. The food is well, fast food it's not amazing. BUT: It was surprisingly yummy. The quality here is good. And the prices seemed pretty decent, too. I got a couple 1921 sliders and onion rings for around 8 bucks. I swear any other place would have charged like 10+. And honestly, it's a nice refresher to have smaller portion options in a country where everything is expensive and jumbo-sized. Hope to be back soon!
Atmosphere: 5
Food: 4
Service: 5
This is one of Their better locations.Extremely good Customer Service. The Original Sliders and Sloppy Joes are as good as it gets from this Chain !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very quick fresh and clean
Atmosphere: 5
Food: 5
Service: 5
The owners / managers / employees of this location are remarkable . The restaurant is well kept & clean . Service is always delivered with a BIG smile , your business is appreciated .. that's on a normal day ! Valentine's Day was special ! Well orchestrated .. fun.. flowers , tablecloths, candles, balloons , food brought to our table and even Hershey Kisses when we were done !! This location is the BEsT ! Thank you
Ordered dinner last night and ended up with food poisoning.
Atmosphere: 1
Food: 1
Service: 1
What's there to say..... It's White Castle..... Got to love it
Atmosphere: 3
Food: 5
Service: 5
Can't go wrong with white castle! Fast and delicious sliders. I usually just order via the app and just pick it up. My orders are always on the dot and ready to go as I arrive. They'll even call to confirm if you don't arrive at the pick up time you selected, good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger, Sliders & Fries with Cheese, Fish Nibblers
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