Jimmy John's in Huntley

“We ordered 6 sandwich’s and 6 sides for delivery. The order taker did a fabulous job taking the order. The sandwiches were delicious as always. Order was delivered within 15 minutes. My problem is the delivery fee! $12.45! This didn’t include the tip, its stated driver doesn’t get any portion of the delivery charge on the website. So it was close to $25 to have sandwiches delivered! We never thought to ask what the delivery charge was since delivery is usually $3-5. The ridiculous fee was never mentioned during the ordering process. Customers should be told of the fees. If we knew we would have definitely picked up!“

“My husband and I do ubereats for work. My husband came in to get an order and was on the phone with my mother in law and over heard my husband say how we're low on gas to her and we have our kids with us. Three of the staff members pulled money out of their own pockets so we could get something in the tank. ? I really hope y'all don't get in trouble but whoever raised y'all they're doing a great job! ??“