Panera Bread

12032 IL-47, Huntley
(847) 961-4104

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Have dined in twice, at different times, to give them a fair chance. Both instances had the same results. Their ordering system is not very intuitive. This includes using a human to place an order. If you order with a pad you will have to wait until the pickup order location decides to give you your drink (the people behind the counter are too busy to bother). A (note single) sandwich will take ~15 minutes to be ready. One time I dined in, it was super busy, so 15 minutes seem...
Always a Panera fan. Good food, made fresh. The only suggestion I have for improvement is that they use the Pick-up Parking Spaces more often for the drive-thru. It would make things flow better - and honestly that's what those spaces are for.
The drive thru cashier was friendly, however I had to ask questions about my order. When I got home I noticed neither bag of chips were in my bag even though they checked off I was supposed to have chips. I called 3 times and no one answered the phone.

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