I've been coming to this gas station since before it was casey's, mostly because it's convenient and I much rather pay DuPage taxes instead of Cook county. The biggest problem they have is their software at the pumps. It's not this location's fault, but the fault of corporate not putting any money into infrastructure to fixin the pumps. Repeated calls to customer service have gone unnoticed. My guess is it cost them more money to actually fix the problem then to listen to someone complain about it day in and day out. Maybe this review will get someone's attention. đ¤ˇđźââď¸
C R
Review written 8/25/2025. They didnât have any pizza ready during lunch hour and had to specially request it to be made bc I went there specifically to use a free slice reward on the app. Also the Caseyâs semi driver made me move my car and Caseyâs staff had to like hunt me down coming out of bathroom to find me to move the car because Caseyâs semi driver couldnât maneuver and was like stuck by my car. Also the cashier tried to tell me âitâs free dearâ when I asked for a receipt and I was like âyeah I know, I want the surveyâ. (It has $500 Caseyâs gift card survey). Lol. If a customer asks for a receipt, just give it to themâŚ.
However giving a few stars because the older lady food staff was nice and the store was pretty clean
Sean Coughlin
The absolute worst customer service. The employees all have attitudes and say nothing. No greeting, no telling you your total, no thank you. Nothing. Could care less. Who trains these people? Bathroom is also repulsively dirty. Worst gas station in the area.
Atmosphere: 1
Service: 1
Kathie Kehoe
Casey's is a gas station
Massimo Uzzardi
Pump never print out receipt and very rude staff.
Atmosphere: 1
Service: 1
mariusz weigold
Great food
Jose A Vera
The workers are not kind.
Jacob Brown
I don't go inside much, but it's always clean when I do. I've also never had an issue at the pump, nor the air compressor, nor the car wash. Wanted to leave a review thanks to the awesome service I got tonight from Patrick. I saw another, similar review about getting good service here. Glad to see it's a pattern!
C Jay
Gas pumps frequency donât print out receipt. Need some improvements.
art w
Says theyâre 24 hours, but went there to get fuel and it was closed
Have been fueling here for 5 years two cars every weekend, but when winter hits these pumps are a sitting duck you have to sit at the pump for 10min to fuel 20 gallons can we fix this issue winter is always a issue here otherwise amazing prices great people great service
Atmosphere: 5
Food: 5
Service: 5
Cici Vargas
I wasn't having a good day today and Fabian knew how to make me smile and feel better about my day. You don't run into people like that anymore. Such a sweet man. If I ever need words of encouragement, I know who to look for next time I get gas.
Service: 5
Pop hi
Google said 24 hrs but it only opens from 5am to 10pm
Atmosphere: 1
Food: 1
Service: 1
Athar Siddique
Not a 24 h place...
Atmosphere: 1
Food: 1
Service: 1
francisco flores
If I were rating this Casey two years ago, I'd give it five stars. Since I'm reviewing the most recent visit. I'd give it 3 stars. My issue with this Casey is the men's bathroom. I can't let my son use the bathroom since it's not working. There's always a problem with the lower urinal, there's never enough soap, and the sink is always broken. This gas station used to offer free air for your tires, but now you charge for it too. There's something sad about charging for free air and sometimes some of the gas pumps don't even work. It's only because the staff is always friendly and happy to be there that I tend to stop by.
I've been coming to this gas station since before it was casey's, mostly because it's convenient and I much rather pay DuPage taxes instead of Cook county.
The biggest problem they have is their software at the pumps.
It's not this location's fault, but the fault of corporate not putting any money into infrastructure to fixin the pumps.
Repeated calls to customer service have gone unnoticed.
My guess is it cost them more money to actually fix the problem then to listen to someone complain about it day in and day out.
Maybe this review will get someone's attention. đ¤ˇđźââď¸
Review written 8/25/2025. They didnât have any pizza ready during lunch hour and had to specially request it to be made bc I went there specifically to use a free slice reward on the app. Also the Caseyâs semi driver made me move my car and Caseyâs staff had to like hunt me down coming out of bathroom to find me to move the car because Caseyâs semi driver couldnât maneuver and was like stuck by my car.
Also the cashier tried to tell me âitâs free dearâ when I asked for a receipt and I was like âyeah I know, I want the surveyâ. (It has $500 Caseyâs gift card survey). Lol. If a customer asks for a receipt, just give it to themâŚ.
However giving a few stars because the older lady food staff was nice and the store was pretty clean
The absolute worst customer service. The employees all have attitudes and say nothing. No greeting, no telling you your total, no thank you. Nothing. Could care less. Who trains these people? Bathroom is also repulsively dirty. Worst gas station in the area.
Atmosphere: 1
Service: 1
Casey's is a gas station
Pump never print out receipt and very rude staff.
Atmosphere: 1
Service: 1
Great food
The workers are not kind.
I don't go inside much, but it's always clean when I do. I've also never had an issue at the pump, nor the air compressor, nor the car wash. Wanted to leave a review thanks to the awesome service I got tonight from Patrick. I saw another, similar review about getting good service here. Glad to see it's a pattern!
Gas pumps frequency donât print out receipt. Need some improvements.
Says theyâre 24 hours, but went there to get fuel and it was closed
Restaurantji Recommends
Have been fueling here for 5 years two cars every weekend, but when winter hits these pumps are a sitting duck you have to sit at the pump for 10min to fuel 20 gallons can we fix this issue winter is always a issue here otherwise amazing prices great people great service
Atmosphere: 5
Food: 5
Service: 5
I wasn't having a good day today and Fabian knew how to make me smile and feel better about my day. You don't run into people like that anymore. Such a sweet man. If I ever need words of encouragement, I know who to look for next time I get gas.
Service: 5
Google said 24 hrs but it only opens from 5am to 10pm
Atmosphere: 1
Food: 1
Service: 1
Not a 24 h place...
Atmosphere: 1
Food: 1
Service: 1
If I were rating this Casey two years ago, I'd give it five stars. Since I'm reviewing the most recent visit. I'd give it 3 stars. My issue with this Casey is the men's bathroom. I can't let my son use the bathroom since it's not working. There's always a problem with the lower urinal, there's never enough soap, and the sink is always broken. This gas station used to offer free air for your tires, but now you charge for it too. There's something sad about charging for free air and sometimes some of the gas pumps don't even work. It's only because the staff is always friendly and happy to be there that I tend to stop by.
Atmosphere: 2
Food: 5
Service: 4
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