I wish they cared more about making orders correctly than chatting or the presentation of the store. Don’t get me wrong presentation is important but if you can’t make an order correctly you won’t have a customer base to present to. Every time I order from this location my coffee is made incorrectly. It’s absolutely the worst when you get excited for your coffee made with your favorite syrup ordered exactly how you always do and it be wrong. It is wasted money every time at this location for sure.
Atmosphere: 3
Food: 1
Service: 1
Dominik Sadlowski
Amazing food and workers 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Dozen Donuts, Hash Browns, Dunkin' Refreshers, The Chicago Bears Donuts
Adam Szatko
Drive thru menu was broken, ordered ice coffee and a sausage egg and cheese croissant. My sandwich had no sausage and my iced coffee was all ice.
Atmosphere: 2
Food: 2
Service: 2
Katherine Jonas
They make frozen coffees wrong at this location, and they don't verify what you ordered. They just say ok pull around, then give you the wrong stuff. The screen doesn't ever show what you're ordering. Idk what they're doing in there.
Atmosphere: 2
Food: 2
Service: 2
Keisha Clark
Burnt coffee does not taste well…yuck!
Food: 1
Service: 1
Terri Reed
Staff was nice enough. Why they offer avocado toast and don't toast the bread is absurd, be sure to stress the bread needs to be toasted!
Food: 3
Service: 4
Kaylah Moore
Incredibly rude. I pulled up to the drive thru and asked for a moment to check out the menu - I had never been to Dunkin donuts before. They didn't give me 30 seconds before asking if I was ready multiple times. It's not like I was taking a long time. What took me longer, is when they purposely made the menu screen blink on/off.
I have industry experience, so I have zero tolerance for rudeness.
I hope every time yall sit on the toilet it's ice-cold, and you run out of toilet tissue.
Atmosphere: 1
Food: 3
Service: 1
Kelsey Dahlberg
I hit the drive through once every week. The morning team is always friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Alcazar
Most of the time my order is wrong. I expect what I crave, right? Disappointment is not it.
I came through the drive thru on my way to work to grab a croissant sandwich before work with hash brown’s. My sandwich bwas over cooked … burnt brown my hash browns were undercooked and mushy. Broke off in my hands. I called the store when I left to tell them. I was told they could remake it, biy I had no time to go back as I would be late for work. They told me to reach to come back early the next day to speak to a manager. However, I love 25 likes away and only stop by in the afternoon for work. So I called the other day the girl told me she couldn’t remake my food if I didn’t have a receipt. I explained to her my experience and she told me she would not remake my order. I had pictures. She still refused. I asked her for her name and the manager name she said she could not give it to me. The food here is always undercooked. This may not be the case for everyone but it has been my experience at this location. Thank you.#itasca53&
Food: 1
Service: 1
Recommended dishes: Croissant
Kenneth Senopole
Very short staffed, they take short cuts on your order just to get you thu, the line. Bull shit service
michael filippo
Closed at 7 pm. I get there at 6:39. Door locked. Person behind counter looked right at me. When I motioned to the door she turned her head. Sickening.
Atmosphere: 1
Food: 1
Service: 1
Danielle Sr.
I just wanted something cold to drink on this hot day. I got fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Risingstar1211
Went through the drive through to get a sandwich and the first time it was wrong. I understand mistakes are made so I went to get it redone and the second one was burned. If I didn’t have to be an hour away from here, I would’ve had it redone again. Staff was decent. He apologized for the mistake doesn’t get the fact that it was burnt.
Good Coffee
Atmosphere: 5
Food: 5
Service: 5
I wish they cared more about making orders correctly than chatting or the presentation of the store. Don’t get me wrong presentation is important but if you can’t make an order correctly you won’t have a customer base to present to.
Every time I order from this location my coffee is made incorrectly. It’s absolutely the worst when you get excited for your coffee made with your favorite syrup ordered exactly how you always do and it be wrong. It is wasted money every time at this location for sure.
Atmosphere: 3
Food: 1
Service: 1
Amazing food and workers 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Dozen Donuts, Hash Browns, Dunkin' Refreshers, The Chicago Bears Donuts
Drive thru menu was broken, ordered ice coffee and a sausage egg and cheese croissant. My sandwich had no sausage and my iced coffee was all ice.
Atmosphere: 2
Food: 2
Service: 2
They make frozen coffees wrong at this location, and they don't verify what you ordered. They just say ok pull around, then give you the wrong stuff. The screen doesn't ever show what you're ordering. Idk what they're doing in there.
Atmosphere: 2
Food: 2
Service: 2
Burnt coffee does not taste well…yuck!
Food: 1
Service: 1
Staff was nice enough. Why they offer avocado toast and don't toast the bread is absurd, be sure to stress the bread needs to be toasted!
Food: 3
Service: 4
Incredibly rude. I pulled up to the drive thru and asked for a moment to check out the menu - I had never been to Dunkin donuts before. They didn't give me 30 seconds before asking if I was ready multiple times. It's not like I was taking a long time. What took me longer, is when they purposely made the menu screen blink on/off.
I have industry experience, so I have zero tolerance for rudeness.
I hope every time yall sit on the toilet it's ice-cold, and you run out of toilet tissue.
Atmosphere: 1
Food: 3
Service: 1
I hit the drive through once every week. The morning team is always friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Most of the time my order is wrong. I expect what I crave, right? Disappointment is not it.
Food: 1
Service: 1
Restaurantji Recommends
I came through the drive thru on my way to work to grab a croissant sandwich before work with hash brown’s. My sandwich bwas over cooked … burnt brown my hash browns were undercooked and mushy. Broke off in my hands. I called the store when I left to tell them. I was told they could remake it, biy I had no time to go back as I would be late for work. They told me to reach to come back early the next day to speak to a manager. However, I love 25 likes away and only stop by in the afternoon for work. So I called the other day the girl told me she couldn’t remake my food if I didn’t have a receipt. I explained to her my experience and she told me she would not remake my order. I had pictures. She still refused. I asked her for her name and the manager name she said she could not give it to me. The food here is always undercooked. This may not be the case for everyone but it has been my experience at this location. Thank you.#itasca53&
Food: 1
Service: 1
Recommended dishes: Croissant
Very short staffed, they take short cuts on your order just to get you thu, the line.
Bull shit service
Closed at 7 pm. I get there at 6:39. Door locked. Person behind counter looked right at me. When I motioned to the door she turned her head. Sickening.
Atmosphere: 1
Food: 1
Service: 1
I just wanted something cold to drink on this hot day. I got fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through to get a sandwich and the first time it was wrong. I understand mistakes are made so I went to get it redone and the second one was burned. If I didn’t have to be an hour away from here, I would’ve had it redone again.
Staff was decent. He apologized for the mistake doesn’t get the fact that it was burnt.
Food: 2
Service: 2
Recommended dishes: Croissant
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