Incredibly rude. I pulled up to the drive thru and asked for a moment to check out the menu - I had never been to Dunkin donuts before. They didn't give me 30 seconds before asking if I was ready multiple times. It's not like I was taking a long time. What took me longer, is when they purposely made the menu screen blink on/off.
I have industry experience, so I have zero tolerance for rudeness.
I hope every time yall sit on the toilet it's ice-cold, and you run out of toilet tissue.
Atmosphere: 1
Food: 3
Service: 1
Jonathan Alcazar
Most of the time my order is wrong. I expect what I crave, right? Disappointment is not it.
Food: 1
Service: 1
Chasity S.
I came through the drive thru on my way to work to grab a croissant sandwich before work with hash brown’s. My sandwich bwas over cooked … burnt brown my hash browns were undercooked and mushy. Broke off in my hands. I called the store when I left to tell them. I was told they could remake it, biy I had no time to go back as I would be late for work. They told me to reach to come back early the next day to speak to a manager. However, I love 25 likes away and only stop by in the afternoon for work. So I called the other day the girl told me she couldn’t remake my food if I didn’t have a receipt. I explained to her my experience and she told me she would not remake my order. I had pictures. She still refused. I asked her for her name and the manager name she said she could not give it to me. The food here is always undercooked. This may not be the case for everyone but it has been my experience at this location. Thank you.#itasca53&
Food: 1
Service: 1
Recommended dishes: Croissant
Kenneth Senopole
Very short staffed, they take short cuts on your order just to get you thu, the line. Bull shit service
michael filippo
Closed at 7 pm. I get there at 6:39. Door locked. Person behind counter looked right at me. When I motioned to the door she turned her head. Sickening.
Atmosphere: 1
Food: 1
Service: 1
Danielle Sr.
I just wanted something cold to drink on this hot day. I got fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Risingstar1211
Went through the drive through to get a sandwich and the first time it was wrong. I understand mistakes are made so I went to get it redone and the second one was burned. If I didn’t have to be an hour away from here, I would’ve had it redone again. Staff was decent. He apologized for the mistake doesn’t get the fact that it was burnt.
Food: 2
Service: 2
Recommended dishes: Croissant
Kenny Fetters
People are so nice at this Dunkin. Food is fresh and delicious ?
Wheelchair accessibility: Standard ada requirements.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
rachel ehrenberg
Lack of inside seating.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
Michael Buzza
Food is constantly smashed or expired, constantly horrid service, Sandeeb is easily one of the rudest and least professional workers I've seen in a
Drive thru. Didn't seem to know what I ordered and repeated it back to me wrong a few times like saying iced coffee when I wanted regular hot coffee.
Atmosphere: 1
Food: 3
Service: 2
Janet Kokobe
I ordered a croissant with sausage, bacon & cheese for take out when I got home to eat it . It had egg on it and the croissant was burnt so bad I was not able to eat it and threw it away. The only thing I could eat was the bagel bites and they were ok.
Food: 1
Taylor Hess
Very bad customer service. They can’t even take my order right in the first place. THIS GUY who was yelling and screaming through the headset and giving me an attitude when it was HIS fault not being able to comprehend my simple order. Luckily this woman took over and the order went through timely. I am never coming back while he’s working there.
Service: 1
Anthony rugo
By far the worst location never has bagels always overcooked or undercooked I can't wait until this scammer leaves
Atmosphere: 1
Food: 1
Service: 1
gene whisenand
I always have to have DD coffee when by one. I like DD egg sandwiches but the turkey sausage is, well, three stars sums it up.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bagels, Sausage Egg and Cheese, English Muffin, Bacon Egg and Cheese, Munchkins Donut Hole Treats, Muffins, Everything Stuffed Bagel Minis, Donuts
Incredibly rude. I pulled up to the drive thru and asked for a moment to check out the menu - I had never been to Dunkin donuts before. They didn't give me 30 seconds before asking if I was ready multiple times. It's not like I was taking a long time. What took me longer, is when they purposely made the menu screen blink on/off.
I have industry experience, so I have zero tolerance for rudeness.
I hope every time yall sit on the toilet it's ice-cold, and you run out of toilet tissue.
Atmosphere: 1
Food: 3
Service: 1
Most of the time my order is wrong. I expect what I crave, right? Disappointment is not it.
Food: 1
Service: 1
I came through the drive thru on my way to work to grab a croissant sandwich before work with hash brown’s. My sandwich bwas over cooked … burnt brown my hash browns were undercooked and mushy. Broke off in my hands. I called the store when I left to tell them. I was told they could remake it, biy I had no time to go back as I would be late for work. They told me to reach to come back early the next day to speak to a manager. However, I love 25 likes away and only stop by in the afternoon for work. So I called the other day the girl told me she couldn’t remake my food if I didn’t have a receipt. I explained to her my experience and she told me she would not remake my order. I had pictures. She still refused. I asked her for her name and the manager name she said she could not give it to me. The food here is always undercooked. This may not be the case for everyone but it has been my experience at this location. Thank you.#itasca53&
Food: 1
Service: 1
Recommended dishes: Croissant
Very short staffed, they take short cuts on your order just to get you thu, the line.
Bull shit service
Closed at 7 pm. I get there at 6:39. Door locked. Person behind counter looked right at me. When I motioned to the door she turned her head. Sickening.
Atmosphere: 1
Food: 1
Service: 1
I just wanted something cold to drink on this hot day. I got fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through to get a sandwich and the first time it was wrong. I understand mistakes are made so I went to get it redone and the second one was burned. If I didn’t have to be an hour away from here, I would’ve had it redone again.
Staff was decent. He apologized for the mistake doesn’t get the fact that it was burnt.
Food: 2
Service: 2
Recommended dishes: Croissant
People are so nice at this Dunkin. Food is fresh and delicious ?
Wheelchair accessibility: Standard ada requirements.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Lack of inside seating.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
Food is constantly smashed or expired, constantly horrid service, Sandeeb is easily one of the rudest and least professional workers I've seen in a
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru. Didn't seem to know what I ordered and repeated it back to me wrong a few times like saying iced coffee when I wanted regular hot coffee.
Atmosphere: 1
Food: 3
Service: 2
I ordered a croissant with sausage, bacon & cheese for take out when I got home to eat it . It had egg on it and the croissant was burnt so bad I was not able to eat it and threw it away. The only thing I could eat was the bagel bites and they were ok.
Food: 1
Very bad customer service. They can’t even take my order right in the first place. THIS GUY who was yelling and screaming through the headset and giving me an attitude when it was HIS fault not being able to comprehend my simple order. Luckily this woman took over and the order went through timely. I am never coming back while he’s working there.
Service: 1
By far the worst location never has bagels always overcooked or undercooked I can't wait until this scammer leaves
Atmosphere: 1
Food: 1
Service: 1
I always have to have DD coffee when by one. I like DD egg sandwiches but the turkey sausage is, well, three stars sums it up.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bagels, Sausage Egg and Cheese, English Muffin, Bacon Egg and Cheese, Munchkins Donut Hole Treats, Muffins, Everything Stuffed Bagel Minis, Donuts
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