Wendy's

1171 N Rohlwing Rd, Itasca
(630) 250-7160

Recent Reviews

Cory

Very slow service

Atmosphere: 3

Food: 5

Service: 1

Helen Alexopoulos

This place is switches their breakfast menu at 10:15 even though their sign says 10:30.

Phil Ruch

Super fast service and great food.

Atmosphere: 5

Food: 5

Service: 5

Lisa Stegeman

I talked to Chante at the drive thru and she was just lovely. So sweet!! Very fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries

Jazzy T

Food was hot, service was

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Baconator

Travels By Tardis

They have forgotten items on more than one occasion which is why I always check, but honestly the real reason this location is bad is because of how mean the staff is. There is one nice young dude who currently works there and a bunch of ladies who just give you the stink eye for no reason and cut you off when talking. They make mistakes and then respond angrily when you tell them. I try to be as friendly and polite as possible but they still give off an attitude like I’m bothering them for even being there. I’m just not going to go to this location anymore. This is the only Wendy’s I’ve ever been to where the people are aggressively unfriendly and the food isn’t consistently fresh. Lazy.

Atmosphere: 1

Food: 1

Service: 1

Marianne Bass

The best Wendy's I have ever eaten at. Restaurant was neat and food was hot and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Tommy Vandermolen

Gave me a completely different

Atmosphere: 1

Food: 3

Service: 1

Mmmatt

Staff are unfriendly and order accuracy is a joke. They forgot to give me a $4+ breakfast sandwich I ordered and when I came back, 5 minutes before breakfast ended, they said they couldn't give me what I ordered because they were no longer serving breakfast. I told them to give me what I ordered or refund me my money. Just like that, the breakfast sandwich I ordered 20 mins prior magically appeared before me. I think they pulled the bag of swiss cheese sauce out of the garbage (they said they had already thrown it out, and I don't think they would open a full brand-new bag just for one sandwich since it's a breakfast-only item). This Wendy's is a joke and they are very rude to their customers. I've also ordered food from here in the past and it was cold but decided to give them another try. Will not be back.

Atmosphere: 1

Food: 1

Service: 1

Nathan Yates

The food is always hot and fresh, and they haven't ever gotten my order wrong which is more than I can say for a lot of other fast food places.

Sm S.

my sister has autism my mom orders her frosty for her almost everyday here. these workers already have my sisters order ready the min they hear my moms name & they even know she prefers a straw instead of a spoon. 10/10 for amazing customer service. thank you so much for always being so kind to her she appreciates it so much!

Michael

This is an excuse for a restaurant no one understands English they take more than 15 min to get your meal then make it wrong twice to then also not give u fresh anything because you couldn't eat it while it was hot by the time they remake your food the fries are cold drink already watered down . Seriously this needs to be fixed no I don't want a refund this just needs to be fixed I'll never spend another dime here . Like I said before huge excuse for a WENDY'S

Atmosphere: 1

Food: 1

Service: 1

John Montoya

This was a drive through order. I never understand why I have to drive forward to wait for my meal when I’m the only customer in line.

Atmosphere: 3

Food: 5

Service: 3

M M.

Horrible customer service. I ordered the Loaded Nacho Cheeseburger and it was cold. My Asiago ranch chicken looked like someone had stepped on it. For $14 worth of sandwiches, I definitely expect better products and service.

Taylor Grant

The drive thru is always quick too even when the line is long.

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