Dunkin'

109 E Morton Ave, Jacksonville
(217) 717-2535

Recent Reviews

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Brandon (Social Misanthrope)

Fecal matter smeared on things in bathroom when I was once there. Staff does not clean what is not publicly visible, shudder to think what back kitchen looks like

Atmosphere: 1

Food: 1

Service: 1

J Ro

Got an egg and cheese on a croissant (apparently no bagels at 8:30am on a Saturday) and the cheese and middle of the egg were still very cold. The croissant was cooked perfect though. It was a busy Saturday and the lady in front of me was being a pain in the ahh, so I get it, but still. Everyone was super friendly and the service was very quick, but the sandwich was mostly inedible. Big bummer.

Atmosphere: 3

Food: 1

Service: 4

Tomsr Smith

Love their original hot coffee and the egg&cheese sandwiches on English muffin.

Atmosphere: 5

Food: 5

Service: 5

Steve\u0026Stacy Daugherty

New owners came in and fired everyone and replaced them with non english speaking untrained and clueless people that laughed when i asked em where all the local workers went

Atmosphere: 1

Food: 1

Service: 1

Michael Cox

Watch them Give my drink to the car in front of me and then take it back.Take the straw out of it and try to give it to me when I got to the window.

Natasha Belville

It's ok...

Gina Bodrojan

I went in the store restaurant it was staffed well but it took a while before I was waited on.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: French Vanilla Iced Coffee

Carol Cole

Love it.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

Blessings Bed & Breakfast Gwenn Eyer

I had a hankering for an apple cider doughnut. Since we are miles from an orchard, I decided to try Dunkin. The cider doughnut is delicious, as were the chocolate iced Long John’s. Service was excellent. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Scott Armitage

Not very customer friendly

Atmosphere: 4

Food: 4

Service: 4

Samson Harlec

gave me dairy milk instead of oat milk when i requested oat milk in my order, shat myself on the way home because im allergic!

Atmosphere: 1

Food: 1

Service: 1

Carla Wise

Not enough icing on the long johns...that is where the flavor is...not happy

Atmosphere: 3

Food: 2

Service: 4

Jon Hendricks

The lady in the drive thru couldn’t understand me and I couldn’t understand her. She got 2 or our 3 drinks right. Instead of a hot coffee she gave us a frozen drink. We didn’t want to make others behind us angry by making them make a new drink.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Caramel Iced Macchiato

Mike Prillmayer

My wife love there cold coffee and donuts are good too

Parking: Park lot is big i go through drive thru

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Vanilla Iced Coffee

Jesssi Summerbell

If I could give them zero stars I would. Thought my 2 year old and I would have fun at 630am and go get donuts... How sorry I am! I tried to go in and order.. front counter girl wanted us out rather then serve us. So very cute and snotty! I just get the baby her donut holes and then go thru the drive thru to get "better service" lady on the drive thru was nice.. got a cold brew and half a dozen donuts. DONUTS ARE OLD, and STALE!!! Horrible ring donuts...so now we're off to CASEYS to try and salvage our day...NEVER GOING BACK TO DUNCAN IN JACKSONVILLE!!! New owners didn't improve the service.. what a shame..

Atmosphere: 1

Food: 1

Service: 1

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