No line and 5 workers too busy chitchatting so I double-checked to make sure my order of four sandwiches was right after waiting five minutes - it was not right. Then found a blonde hair in one of the sandwiches. Gross!
Kelly Tobin
The location is always clean and the staff are always friendly. I usually order on the app, but when I order in-store, it doesn’t take longer than 3 minutes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Angie Coats/Meyers
Our office at the Journal Courier ordered a group lunch. I ordered a slim john #1 (little john #1) plain...meaning no cheese or condiments. When I received it....it was only a bun!! I called and asked for the correct sandwich and NEVER received it. Hopefully I will never have to eat anything from there again! Jacksonville IL is the location.
Atmosphere: 1
Food: 1
Service: 1
Dylan Gowin
Took over 40 mins to get food delivered and my food and bag smells like cigarettes and perfume, I’m disappointed with this experience
Service: 1
Jessica Wiuff
So I eat here quite frequently, that is until yesterday... I use jimmy johns because normally there moto is its freaky fast ; not yesterday I ordered on line before they opened at 11 ...12 pm came around and I finally called ...they told me it should be here and I said its not he says well give it 5 min and hung up on me....finally at like 1250 it showed I have never had to wait almost 2 hours especially whenim less than a mile away and I've never been treated so rudly on the phone ...get it together jimmy John's because of the hassle and time and rudeness you lost a good customer and 25 dollars for a sand and chips no thank you your food ain't that special ! Its not freaky fast is freaky slow !
Atmosphere: 1
Food: 1
Service: 1
Bryce
They had the audacity to try and charge me $0.35 for a cup of tap water. Keep in mind I didn’t just walk in and ask without making a purchase, I was a paying customer who bought a sub.
Atmosphere: 1
Food: 1
Service: 1
Stevie Timmerman
Quick, polite and food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
slokine 666
Tuna sub best
Atmosphere: 5
Food: 5
Service: 5
Jeff Freer
I'm just trying to figure out why people pay 14 dollars for a sandwich I can make myself. It's nothing special. But sometimes truckers are in a pinch. And they are cold
Ordered two caprese sandwiches, got no cheese on either of them.Real classy.
Eric Hansen
A+++ always great food at jimmy johns
Atmosphere: 5
Food: 5
Service: 5
David Ciochetty
Sizable sandwiches at a fair price. Very fast service. Returning is a certainty.
Atmosphere: 4
Food: 5
Service: 5
josh Hudson
Slow as heck
Brandon Hembrough
Tried to order online to redeem a free red velvet dessert that was on their rewards app. Couldn't order online because apparently it wasn't working. Then tried calling the location, but they hung right up. So rude. Customer service is usually way better than this, so I was very disappointed tonight.
No line and 5 workers too busy chitchatting so I double-checked to make sure my order of four sandwiches was right after waiting five minutes - it was not right. Then found a blonde hair in one of the sandwiches. Gross!
The location is always clean and the staff are always friendly. I usually order on the app, but when I order in-store, it doesn’t take longer than 3 minutes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Our office at the Journal Courier ordered a group lunch. I ordered a slim john #1 (little john #1) plain...meaning no cheese or condiments. When I received it....it was only a bun!! I called and asked for the correct sandwich and NEVER received it. Hopefully I will never have to eat anything from there again! Jacksonville IL is the location.
Atmosphere: 1
Food: 1
Service: 1
Took over 40 mins to get food delivered and my food and bag smells like cigarettes and perfume, I’m disappointed with this experience
Service: 1
So I eat here quite frequently, that is until yesterday... I use jimmy johns because normally there moto is its freaky fast ; not yesterday I ordered on line before they opened at 11 ...12 pm came around and I finally called ...they told me it should be here and I said its not he says well give it 5 min and hung up on me....finally at like 1250 it showed I have never had to wait almost 2 hours especially whenim less than a mile away and I've never been treated so rudly on the phone ...get it together jimmy John's because of the hassle and time and rudeness you lost a good customer and 25 dollars for a sand and chips no thank you your food ain't that special ! Its not freaky fast is freaky slow !
Atmosphere: 1
Food: 1
Service: 1
They had the audacity to try and charge me $0.35 for a cup of tap water. Keep in mind I didn’t just walk in and ask without making a purchase, I was a paying customer who bought a sub.
Atmosphere: 1
Food: 1
Service: 1
Quick, polite and food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Tuna sub best
Atmosphere: 5
Food: 5
Service: 5
I'm just trying to figure out why people pay 14 dollars for a sandwich I can make myself. It's nothing special. But sometimes truckers are in a pinch. And they are cold
Healthy variety of sandwiches made fresh to order
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordered two caprese sandwiches, got no cheese on either of them.Real classy.
A+++ always great food at jimmy johns
Atmosphere: 5
Food: 5
Service: 5
Sizable sandwiches at a fair price. Very fast service. Returning is a certainty.
Atmosphere: 4
Food: 5
Service: 5
Slow as heck
Tried to order online to redeem a free red velvet dessert that was on their rewards app. Couldn't order online because apparently it wasn't working. Then tried calling the location, but they hung right up. So rude. Customer service is usually way better than this, so I was very disappointed tonight.
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