KFC
244 W Morton Ave, Jacksonville
(217) 245-9239
Recent Reviews
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Very rude staff
Atmosphere: 1
Food: 1
Service: 1
Drove here from Hannibal, MO just for KFC and WAS NOT DISAPPOINTED!! Will be returning!!
Atmosphere: 5
Food: 5
Service: 5
What kind of chicken restaurant let's you order a family bucket of check and does not put one check breast in? This place sure does and no communication about it, no wonder these dumps are closing all over the state....
Food: 1
Service: 2
Had to drive from Springfield, IL, to Jacksonville,IL, just to get the food.
Atmosphere: 3
Food: 3
Service: 3
Says they close at 11, pulled up to drive through at 10:30 and they shut the lights off on us!! Rude.
I was extremely excited to see KFC! Only downfall would be the front counter ladies not paying attention to orders or getting them out in a timely manner! Lady in lobby was missing 4 meals, and my order was 25mins pasted due. I asked how much longer she goes behind the tea containers and grabbed my box! Food was cold due to sitting behind the counter for 25mins! It s not hard to manage orders and get them out! More training is a must at this location! Brenda get this crew together before your location joins the rest of the kfc family in Illinois.
Atmosphere: 5
Food: 5
Service: 1
Great chicken, food slways hot & fish & quick. 1 complaint. Wings have No meat. Should not be included as a Piece. That's a RIP OFF IN purchasing chicken. . Just saying.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Absolutely amazing experience each table was decorated very nice with flowers the nice cashier was amazing very good customer service and the food was amazing and this was all right before close the whole staff did amazing. if I could give higher than 5 I would great job tonight ate there match 29th 2025 at 9:30pm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Very nice place to eat and nice
Atmosphere: 5
Food: 5
Service: 5
Your guy Darrel needs to put a smile on his face. There’s to many other food options to pick for me to choose a place where people aren’t friendly
Restaurantji Recommends
I love their new chicken strips, quick service, hot food,
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Tender
We have a big family. We always typically make a mobile order and never get half of our stuff, first time they didn’t give us any of our sides, second time they forgot the whole chicken bucket and sides, and the third time we ordered I waited over an hour for the food. And everyone seems to be friendly until you let them know you’re missing something. And we watched one of the workers hand out food and then come back putting his fingers in his nose and handling food.
Take your own risk.
Atmosphere: 2
Food: 3
Service: 1
Drive through went well food was good and hot
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich, Gravy, Cole Slaw
Just got home in Beardstown from Jacksonville and noticed the 4 cherry poppers I ordered and paid for were not in bag . My order is missing cherry poppers , hope somebody enjoyed them.
Food: 5
Service: 1
Woman in the drive thru taking our order was very short and rude. I get everyone has bad days but we weren't rude to you so please don't be rude to us.
Food: 4
Service: 1
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