The Hangout Bar & Grill
901 W Superior Ave, Jacksonville
(217) 602-0887
Recent Reviews
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Very clean establishment and good costumer service
Went for the $12.99 filet and shrimp special. Our waitress was amazing as was the food.
Great lunch place we like to go. Sometimes pretty busy so wait times are a little longer but not absurd. Love the ribeyes for supper!
The Thursday steak night was fantastic. Quality food for $12.99.
Beyond Amazing Food & Service - Literally Saved My Life! (Thank You!)
Words simply cannot express the depth of my gratitude for The Hangout Bar and Grill. This review comes from the absolute bottom of my heart.
First, the food: It is hands-down the best around. Every bite was exceptional, showcasing incredible flavor and quality. It's truly life-changing cuisine that keeps you coming back for more.
Second, the service: The service is genuinely the best I have ever experienced. The staff is attentive, warm, and goes above and beyond to make you feel welcome and cared for.
But my experience transcended even these incredible standards. During my visit, I suffered a terrifying choking incident on my salmon. In that moment of sheer panic, the staff and even fellow patrons sprang into action with incredible speed and compassion.
To the incredible woman (I wish I knew her name! Management, please pass this on!) who performed the Heimlich maneuver on me: You are my hero. You acted swiftly, calmly, and expertly, saving my life. There are no words sufficient to express the magnitude of my gratitude for what you did. Thank you seems insignificant, but please know it comes with every ounce of my being. I will never, ever forget your kindness and courage. God bless you.
To the entire staff and the kind locals who helped and supported me: Thank you. Your quick response, concern, and care in those critical moments meant the world. You didn't just serve a meal; you showed incredible humanity.
The Hangout Bar and Grill isn't just a restaurant; it's a place run by people with exceptional talent in the kitchen and, more importantly, truly golden hearts. You have a customer for life, not only because of the phenomenal food (which is reason enough!), but because of the incredible spirit, courage, and compassion shown by everyone there.
Thank you, from the very core of my heart. God bless you all. I will be back soon, with immense gratitude.
The food and service was fantastic!! Great food and our server was really nice.
Awsome local dive in the area..
5 stars all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
We called ahead and asked if they could host a large party of 30 or so people. They said yes no problem at all. They said they will start setting up for us. We showed up and the place wasn’t busy at all. There was adequate staffing to accommodate the people there and our party that ended up being 26 people. The bartender came over to get our drink order and that was where it ended. No server would come help us out. We ended up having one of our people ask for a notebook. She took everyone’s order from our group and turned it in. We had to get our own refills all night long. The bar tender was the only one that was willing to help. The other waitresses sat back and kept talking or on their phones the entire time. We were told that the waitresses were intimidated by large groups so they refused to wait on us. It took us 1 hour and 45 min before the food started coming out. The kitchen staff did great. The food tasted awesome. Unfortunately the lack of service really turned us off. We are an easy going group that was there to enjoy dinner after our kids softball games. We understand large groups are intimidating but we always try to make it super easy on the wait staff. We received the bill and because of the size of our party they added an auto gratuity. I thought that was crazy they did this since we had to take our own order and had to get our own refills. We would have enjoyed a lot more drinks and increased our ticket sale if we had someone to wait on us which would have lead to a waitress or two making a lot of money. There is a softball/baseball facility down the road from them so you would think the owner would want the business from those events every weekend but I guess it’s money that he doesn’t want to collect.
Atmosphere: 3
Food: 5
Service: 1
Just stopped for a couple. Seemed like a good community addition. Outdoor volleyball ?
The food is okay. The people are friendly.
Parking: Plenty of parking around the building.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The catfish was overly salty. They didn't do anything to make it right. Not even offer us to be able to order another meal. They wouldn't even tend our table after that. No refills no napkins. They would check every table around us accept us. Funny part is the waitress that had the attitude was. Supposedly the manager when we asked to talk to the manager. So next step would be amazing to talk to the owners so they know how their manager runs things
Atmosphere: 5
Food: 1
Service: 1
Dry rubbed wings are the best in town
Kid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken
I have eaten here on numerous occasions and picked many different menu items and NEVER been disappointed!! The food is amazing and the staff is over the top fantastic !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken, Fried Mushrooms, Hamburger Horseshoe Add Bacon, Sandwich, Hamburger, Homemade Chips, Catfish Fritters, Fries, Chicken Bacon Ranch, Baked Potato, Chicken Bacon Ranch Wrap, Mac & Cheese, Pork Fritters, Pig Tails, Cheese Fries
Loved every meal I've ordered. Brooke is always friendly and on point and the slots have been kind at times also
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Homemade Chips, Catfish Fritters, Chicken Bacon Ranch, Chicken Bacon Ranch Wrap, Pig Tails
Never have I had a more pleasant member of the wait staff helping us. Food was wonderful. The compound is cool with a playground and a sand volleyball spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger Horseshoe Add Bacon, Cheese Fries
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