Applebee's Grill + Bar
2795 Plainfield Rd, Joliet
(815) 254-9070
Recent Reviews
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It was an interesting experience for me and my husband. We sat there over an hr waiting for food. The appetizers were late my husband had some chips that tasted like chemical and one chip of mine was stale. The artichoke dip tasted like microwaved + frozen which was $12.99 (high priced for frozen appetizer) Bc the bowl was steaming hot and the waiter came up saying they r waiting for it be unfrozen. I ordered a 3 cheese chicken penne was oily and watery at the bottom and husband ordered
quesadilla burger he took 3 bites out of it. Gotten sick from it. I think he got food poisoning bc when he got home he was almost throwing up a few times an hr later. Not to mention: I over heard the waitress wanting to go home having a bad day due to Short staff, and someone went home in the back. And complaining about a co worker to some other staff member. Which was a little uncomfortable for us. I used to love this place! They always had great food, wish I saw a little more passionate people there. I won’t be returning here unfortunately.
Atmosphere: 2
Food: 2
Service: 3
I had a good time and food and service was great. 🫶🏾🔥
Atmosphere: 5
Food: 5
Service: 5
The couple times I went I was satisfied with food & service !!! Kay was definitely nice & checking on our service & friendly very satisfied at this location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken and Shrimp
The service was amazing and friendly the restaurant was clean and there wasn’t a wait time. Service was fast I will return soon. Keisha was absolutely the best when I come here. She’s always there with a smile. She’s amazing and I love her at her attitude. She makes you feel welcome. Can’t wait to come back and see her in the staff.
Atmosphere: 5
Food: 5
Service: 5
I come to this establishment often when I am in town I love the service I receive Kay is an amazing person always greets me with a smile and very friendly she’s amazing need more people like her in this place we call a world.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bourbon Chicken and Shrimp, Ribs
Overall great experience I spend about 2-3 days out the week here food is great and service is phenomenal!! The Manager Kay was very nice and attentive.!!!
Just friendly service. The manager (Keshia) check on us during our visit and the service and food was great. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
I would go back. The staff was very nice, especially the Manager Kay. She was really attentive to all the customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken and Shrimp, Sampler Platter, Shrimp Alfredo Pasta
The food is good and the staff is amazing they are very helpful and professional they made me feel welcome and the manger Kay was big help as well her service as a manager is very good she is a professional manger she checked on my table throughout the night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, Artichoke Dip, Spinach Dip
Bathrooms were absolutely disgusting My son said it smelled like 1 million pees . The nachos took longer to come out then the burgers the chicken tenders were hard as a rock and the pretzels were dipped in liquid salt.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Waitress and Manager are always friendly when we come in. The food was great and it’s always a vibe with good music !!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service!! The kitchen made a small mistake (I’m in the industry, no big deal ☺️) & they comped my whole sandwich, very kind manager! My server was great too, just didn’t catch her name & she was very accommodating to the 3 year old joining us! Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Waited a hour and only had drink no food
Atmosphere: 1
Food: 1
Service: 1
Only way to say it TERRIBLE Service. Don’t waste your time.👎
Service: 1
Great service, Candy made sure we were taken care of.
Atmosphere: 5
Food: 5
Service: 5
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