Baskin-Robbins

3011 Plainfield Rd, Joliet
(815) 609-5870

Recent Reviews

Old-Style 86

3rd time they tell me their blender is out of service when i ask for a cappuccino blast. 4th time they tell me they have no vanilla lmao this place is a joke! Shame on me for giving them 2 more chances after they used the same excuse twice. They are not in the business of doing business. Staying away from this place for good.

Atmosphere: 1

Food: 2

Service: 1

Dianne Pineda

It took 27 minutes to get a scoop of ice cream because the worker would go out back every time he finished making 1 ice cream/shake.

Don Hubbs

Worst milkshake I ever had. Was just chocolate milk with a spoon of ice cream

Kristine Fraise

Great place for custard ice cream

kevin murphy

This Baskin-Robbins on US-30 just east of I-55 shares a building with a Dunkin Donuts store.As it happens, I was in the Dunkin Donuts.First, I must say it was surprisingly easy to get into and out of (going NW on US-30).Next, I was impressed how clean and comfortable it is. There are even deeply upholstered chairs by the window. The quality of their coffee and assorted treats doesn't need me to tell anyone how exceptionally good they are!In fairness, I did observe that at the time I was there, both the men's and the women's restrooms were locked. I did not ask, so I imagine there was a temporary problem, perhaps with the plumbing

Ryan Blackman

Horrible experience. Came in at 11:30 for donuts and two ice cream cones. Barely any donuts left and the cashier messed up the order on a two scoop cone, and put it in a cup. She then spent 5 minutes trying to re-scoop the ice cream out of the cup back onto the cone and couldn’t get one scoop out and tried to mash it on the other scoop. I finally had to stop her and ASK for a new cone since she had totally destroyed it. It then took her another 7 minutes to make another cone.Don’t waste your time- tons of staff and a manager but no one apologized or said anything.

Dr. Greg Grove

I tend toward integrous cafes, and this DD qualifies at last. Delicious, mild roast java, my preference, and scrumptous sausage, egg and cheese breakfast sandwich. Lobby is clean and creatively designed. Plenty of orange rays to infuse your gaze with Truth.

Adam L

Paid 8.44 for a "shake". Had the consistency of milk. No ice cream.

Nolan Moreno

They are very low and they put like nothing in my bowl

Jim Anderson

Can't go wrong when coming to baskin robbins. Their iced coffee drinks are extremely good.

Michael Ferguson

Iced mocha coffee no cream no sugar just milk...?

Skib Nub Marketing

Great late night hispanic guy working - great worker! Thanks!

J D.

Highly do not recommend this place! Can't believe 0 stars isn't an option. They're always out of something and today I waited over 5 minutes in the drive thru with only one car in front of me just to order a strawberry milkshake. I waited over 5 minutes to get to the window where they told me they don't have strawberry ice cream. #1 how do you run out of that and #2 why TF don't you tell that upon ordering?! When I called to ask if a manager was onsite I got the run around and then hung up on. I realize these employees are young, but they have ZERO customer relation skills and even less respect and common sense. Disgusting. Hope their parents enjoy supporting them the rest of their lives.

Paul Steltenpohl

Service was absolutely terrible!

Veronica V.

Terrible. How do you run out of mint chocolate chip, chocolate ice cream, bananas, and hot fudge? Hint: if your stock is low REORDER! never again!

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