Burger King in Joliet

“while this burger king location has been here for quite some time, it seems that the in-lobby business has dropped off for some reason but the drive-thru still sees normal business as per usual. i consider this a hidden gem as i prefer to dine-in and enjoy the calm atmosphere, and the music isnt as loud and distracting as the mcdonalds down the street. i wouldnt have written a review if it werent for RUDY, the cashier that took our order, along with DAYA, NATALIA, PAULA, JACOB and the rest of the staff. while it may have been a benefit of the decreased in-door traffic, they were incredibly attentive to me and my parties needs. i currently (and temporarily) walk with the assistance of a cane and they made sure to accomodate me (us) as much as possible, offering to personally refill my drink, as well as provide what some would consider VIP service. the staff went above and beyond with other specific requests and if i based this review on their service alone it would be much, much higher than 5 stars. the food was hot and fresh and very tasty. the dining area was clean, however i will say that the parking lot could use a complete re-paving, but that had no bearing on my visit. and while the drive-thru may be more convenient for some based on their situation and/or time constraints, i highly recommend making a stop inside if possible; i promise you it will definitely be well worth it!“

“My review on this BK is mixed, almost a year ago one of the last stops after work in the late evening I came here and not an hour later my card number was stolen. Was it this BK, I don't know but the timing was VERY fishy

But I will say, coming for breakfast is a treat! I only order French toast sticks and the lady at the window makes sure I get fresh hot ones! I am making a review to give a shout out to that lady and the chef, they make food fresh and she is so nice“

“im a BK fan and this location is one of the better ones! clean bathrooms, great service, comfy atmosphere and the music isnt too loud or too soft. i guess that means im getting old but its just right! and the gentleman that took my order at the counter, kevin was outstanding. he def knows what hes doing and my food came out perfectly and exactly how i customized it. the lobby wasnt busy but the drive-thru definitely had a ton of business going on. overall this would have to be one of my favorite locations and i will definitely be back sometime soon. def recommend a visit!“