Burger King

3130 Plainfield Rd, Joliet
(815) 254-2347

Recent Reviews

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Hasreta

Only reason I am giving this place a 5 star is because of Yanira (GM). This lady is the sweetest/ kindest person I met at BK. She's very sweet & everytime I come there she always has a smile on her face. Customer service is always on point. This lady deserves a raise.

Michael Haldorson

Food was hot and tasted great. Fast too. But only being given one single solitary napkin in the drive thru was annoying. Everyyyyone knows these big ass burgers get messy. 🤷

Atmosphere: 5

Food: 5

Service: 3

scott mccauley

I stopped in to get a Dave's number one special extra male and ketchup no lettuce no onion I received my sandwich as follows lettuce with onions on it no tomato I went back and asked them Where's my receipt The guy told me it was in the bag I opened a bag and let them see there was no wet no receipt in there I went through the drive-thru I came back the guy said well we'll make you another one okay I repeated no onion or lettuce I go to my car park it open it up it's the same thing I walk back in I said we just talked about this twice they can't get it right I won't be coming back to this location

Atmosphere: 2

Food: 4

Service: 1

g m

Excellent food, updated decor

Atmosphere: 4

Food: 5

Service: 5

Suandys

It seems like they've had a bad day, they don't even say hello and they leave you waiting in line... it makes the place feel crowded... I hope your day improves but with their attitude I doubt it... Plus it's just that they take a while to serve

Atmosphere: 1

Food: 5

Service: 1

Tom Scalpelli

Where are the outside garbage cans

Food: 4

Service: 4

RODNEY RAMOS

Ridiculous. Manager is on a video call with a friend while preparing your food. Completely unprofessional. I don't care if it's a fast food place. You don't do that at work

Atmosphere: 3

Food: 5

Service: 1

Jordan Ezsak

Worst experience at a bk I've had got my usual order not only was mocha awful but completely unmixed but top was not on and spilled all over my work clothes and car when I brought it to the associates attention instead of apologizing and acknowledging a customers frustration she wanted to argue an insinuated I was lying at it was secure. Hope this helps others in the future

Atmosphere: 1

Food: 1

Service: 1

Steve Anthony

Great deal if you fill out the survey

Mily Mo

I am so disappointed at the service I received at this location it was a Tuesday morning, to start off when we went to order the worker made faces at me and my family, she was wearing a button up shirt to so I'm guessing she is a manager, then when we received our food the meat on our whoopers were cold missing tomatoes and only had 1 pickle, I definitely will never be coming back to this burger king and I hope they receive proper training, because this is completely unacceptable

Atmosphere: 1

Food: 1

Service: 1

Nikisha Fuglestad

They have always been very nice. I've been going here for years.

Food: 5

Service: 5

Ahmet Turer

Coke machine was empty for almost all selections. There was a woman who spoke on the phone continuously with laud voice. Restroom was dirty. Bad experience, wouldn't go there again. ?

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Hamburger

Emily Cruz

I am so disappointed at the service I received at this location it was a Tuesday morning, to start off when we went to order the worker made faces at me and my family, she was wearing a button up shirt to so I'm guessing she is a manager, then when we received our food the meat on our whoopers were cold missing tomatoes and only had 1 pickle, I definitely will never be coming back to this burger king and I hope they receive proper training, because this is completely unacceptable

Atmosphere: 1

Food: 1

Service: 1

Nikki

They have always been very nice. I've been going here for years.

Food: 5

Service: 5

ABDUL GAFFAR KHAN

Odd behavior of employee

Atmosphere: 2

Food: 2

Service: 1

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