Charleys Cheesesteaks and Wings
111 N Larkin Ave, Joliet
(815) 714-8812
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111 N Larkin Ave, Joliet
(815) 714-8812
have great experience every time
This place is a fraud. I ordered on their app back in February. Went to pick up at store and it was closing. Why would you still accept online orders if you are closing ??? Corporate knows about this situation yet they still have not refunded my money and now do not even answer my emails back and now we are in May. Why would I support a company who treats their customers that way. Piss poor customer service.
Ate at the Aurora, CO location in Southlands on the 23rd of April. Half way through my sandwich I bit into something hard. It was a piece of sky blue plastic that appears to have been chopped up into my chicken Philly meat. Has numbers on it. Tried to reach out to corporate, was given an auto reply message to give them three business days to respond. Today is 5/4/25 and I have heard absolutely NOTHING back.
I ordered delivery from them. After waiting almost an hour and a half, they canceled my order. They did not refund me my payment. When I tried calling the store, they hung up on me. I finally had to dispute the charge through the credit card company.
Terrible customer service and not so friendly staff.
they let racist people own there franchise, and then when you get sick with covid she tells you to just lie and come in anyways this racist lady also when you have surgery says "other people deserve your hours more anyways" when literally all her good reviews are because of me.
Piss on Charley's cheese steaks.
shut this place down! I was shown pics of the kitchen. 🤮🤮🤮 don't waste your time or money here!
The best cheesesteak sandwiches in town . The Service was Excellent. Great tasty food .The place is clean and with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Chicken Philly, Philly Cheesesteak
I highly recommend this business.
Food taste delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything is perfect, tastes delicious ?
Atmosphere: 5
Food: 5
Service: 5
Realy awesome food... my goto place for food when I'm intown...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wings
Best Sammy's in town. Great lemonade in town hands down
Atmosphere: 5
Food: 5
Service: 5
Wow the Philly steak was so good under the new management it's good store is clean I'll be back ?
Atmosphere: 5
Food: 5
Service: 5
The worst sandwich ever! Got the small chicken cheesesteak, hardly any chicken, mostly lettuce which I pulled most off! Chicken wings were very dry! Never again!
Atmosphere: 2
Food: 1
Service: 3
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