They need to remove the AI answering machine that pretends to type.
This store has had someone soliciting and bothering their customers for money when walking in or out of the premises.
Atmosphere: 1
Food: 2
Service: 2
Nataly Flores
I came in here around 4pm. Got a bowl and burrito. The service was HORRIBLE. very rude at the start line. The middle line he was super sweet and nice. The cashier as well very sweet. the start line rolled her eyes and got mad beacsue she didn’t hear that i said NO BEANs. then proceeded to add beans. not at all welcoming or nice, after her own mistake. Never coming back to this chipotle. How can you run a business with no good customer service unacceptable.
Atmosphere: 1
Food: 4
Service: 1
Travis T.
Stopped in to pick up food for my family during their Buy One Get One Free Tattoo promotion and left with absolute disappointment in the place's service. Everything was fine until I had to decide my toppings for my bowl when I was met with a clearly annoyed glare from a bigger black lady with glasses. She then proceeded to toss on my toppings and threw my bowl with no care, while blatantly skimping on portions out of annoyance. As someone who also works in the food industry, I can truly understand how stressful it must be to deal with a massive wave of customers in such a small amount of time. However, I still expect to be treated with respect. Truly disappointing to see a spot that had always brought me a welcoming experience, along with consistent quality turn into this. If you're going to participate in such a highly anticipated, hour-long promotion, at least uphold it with dignity and respect.
Atmosphere: 2
Food: 3
Service: 1
Bianca
Not sure how they missed item on my order when the label it printed on the order. I try to call and of course they don’t let you talk to real person. They make you talk to automated message and when you described why your calling they don’t even take you to the restaurant itself.
Food: 4
Service: 3
Unknown Member
Went in to order food for a family of 5. Kids wanted quesadillas. Was told this is an online order only item... are you kidding me? You have everything right there to make them, but cant make it for a walk in customer? You want me to order online and watch you make it though? Absolutely unacceptable and you all need to be embarrassed to have your employees tell customers this.
Atmosphere: 1
Food: 1
Service: 1
William Bromer
Was not clean. The brown rice and chicken were nearly empty and crusty. Lettuce was wilted and whole counter was dirty. The line employees left right after we got our food. Guess they were in a hurry.
Atmosphere: 2
Food: 3
Service: 3
teresa urquizo
Ordered a kids meal and got a rolled plain tortilla.
ferndz
Came here told them white rice no beans they still only gave me 1 scoop and barely any chicken it’s insane the portions here SUCK.
Atmosphere: 2
Food: 1
Service: 1
Jack
They barely gave me any food in my bowl. I am distraught. Also a little dirty.
Atmosphere: 1
Food: 1
Service: 1
Henrry castro
This place used to be good, now it's terrible. The food is not good at all. Always bed place i not come back
There was a big piece of plastic in my bowl. Kinda gross makes me question if they prepare their food safely. Won’t be back here.
Laura Morales
If you open at 10:30 , then your doors should be open at 10:30.
Angel Ff
Please train your employers better? They forgot to add my black beans and I see at table. I ordered through the chipotle app. They don't know how to read? The other store performs better. So it's the employees.
Food: 1
Kozim Makhmudjanov
There is a guy tatoo on left hand it was time to open the door to customers he ignored sitting and eating his food like he didn’t care about customers but himself watching phone YouTube videos they need to fire this guy it is happening on 01/30/2026 so you now who that guy is
Atmosphere: 1
Food: 1
Service: 1
Felicia HW
Stopped in for a pickup order on a very busy Wednesday night. The store was packed, and I want to give a big shout out to the employee handling the to-go orders — he was nonstop, efficient, and clearly doing his best to get everyone their food as quickly as possible. He did a great job under pressure.
Unfortunately, another staff member loudly commented that she “doesn’t get paid enough to do that” regarding a bathroom issue, within earshot of customers standing nearby. I understand being overwhelmed, but comments like that in front of guests felt unprofessional and left a bad impression about the level of care being taken.
Food was fine, but professionalism matters just as much as service.
They need to remove the AI answering machine that pretends to type.
This store has had someone soliciting and bothering their customers for money when walking in or out of the premises.
Atmosphere: 1
Food: 2
Service: 2
I came in here around 4pm. Got a bowl and burrito. The service was HORRIBLE. very rude at the start line. The middle line he was super sweet and nice. The cashier as well very sweet. the start line rolled her eyes and got mad beacsue she didn’t hear that i said NO BEANs. then proceeded to add beans. not at all welcoming or nice, after her own mistake. Never coming back to this chipotle. How can you run a business with no good customer service unacceptable.
Atmosphere: 1
Food: 4
Service: 1
Stopped in to pick up food for my family during their Buy One Get One Free Tattoo promotion and left with absolute disappointment in the place's service. Everything was fine until I had to decide my toppings for my bowl when I was met with a clearly annoyed glare from a bigger black lady with glasses. She then proceeded to toss on my toppings and threw my bowl with no care, while blatantly skimping on portions out of annoyance. As someone who also works in the food industry, I can truly understand how stressful it must be to deal with a massive wave of customers in such a small amount of time. However, I still expect to be treated with respect. Truly disappointing to see a spot that had always brought me a welcoming experience, along with consistent quality turn into this. If you're going to participate in such a highly anticipated, hour-long promotion, at least uphold it with dignity and respect.
Atmosphere: 2
Food: 3
Service: 1
Not sure how they missed item on my order when the label it printed on the order. I try to call and of course they don’t let you talk to real person. They make you talk to automated message and when you described why your calling they don’t even take you to the restaurant itself.
Food: 4
Service: 3
Went in to order food for a family of 5.
Kids wanted quesadillas. Was told this is an online order only item... are you kidding me? You have everything right there to make them, but cant make it for a walk in customer? You want me to order online and watch you make it though? Absolutely unacceptable and you all need to be embarrassed to have your employees tell customers this.
Atmosphere: 1
Food: 1
Service: 1
Was not clean. The brown rice and chicken were nearly empty and crusty. Lettuce was wilted and whole counter was dirty. The line employees left right after we got our food. Guess they were in a hurry.
Atmosphere: 2
Food: 3
Service: 3
Ordered a kids meal and got a rolled plain tortilla.
Came here told them white rice no beans they still only gave me 1 scoop and barely any chicken it’s insane the portions here SUCK.
Atmosphere: 2
Food: 1
Service: 1
They barely gave me any food in my bowl. I am distraught. Also a little dirty.
Atmosphere: 1
Food: 1
Service: 1
This place used to be good, now it's terrible. The food is not good at all. Always bed place i not come back
Restaurantji Recommends
There was a big piece of plastic in my bowl. Kinda gross makes me question if they prepare their food safely. Won’t be back here.
If you open at 10:30 , then your doors should be open at 10:30.
Please train your employers better? They forgot to add my black beans and I see at table. I ordered through the chipotle app. They don't know how to read? The other store performs better. So it's the employees.
Food: 1
There is a guy tatoo on left hand it was time to open the door to customers he ignored sitting and eating his food like he didn’t care about customers but himself watching phone YouTube videos they need to fire this guy it is happening on 01/30/2026 so you now who that guy is
Atmosphere: 1
Food: 1
Service: 1
Stopped in for a pickup order on a very busy Wednesday night. The store was packed, and I want to give a big shout out to the employee handling the to-go orders — he was nonstop, efficient, and clearly doing his best to get everyone their food as quickly as possible. He did a great job under pressure.
Unfortunately, another staff member loudly commented that she “doesn’t get paid enough to do that” regarding a bathroom issue, within earshot of customers standing nearby. I understand being overwhelmed, but comments like that in front of guests felt unprofessional and left a bad impression about the level of care being taken.
Food was fine, but professionalism matters just as much as service.
Atmosphere: 2
Food: 3
Service: 1
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