Cross Street Grill
Harrah's Joliet, 151 N Joliet St, Joliet
(815) 740-7800
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Everything was great along with great service and everyone was moving around quickly to get orders out. Thank you.
Wow! This place exceeded my expectations! They look at your requests for your reservation. They made sure to seat us in the beautiful booths. The reservation process was very easy, and was NOT chaotic or unorganized on valentine's day. Every staff person was kind and attentive. The starters, and the Roasted prime rib was so tender and paired perfectly with the parmesan garlic crust. The crème brûlée was so delicious 🤩
We waited an extremely long time to be waited on after we were seated. Filet mignon was hot and charred nicely. It had a great flavor, but was very overcooked. Our "hanging bacon" is always an experience. A delicious experience. Our shrimp cocktail was good, but very small shrimp. We will be back!
We had a great dinner. The service, our server was Samantha, was the best. She got everything we wanted and explained if we didn't understand some thing. The food was terrific, as usual.. For the first time we got a couple of glasses of wine and took the rest of the bottle home. That was a nice surprise.
As always, the food, service and atmosphere exceeded my expectations. A must each location if visiting the casino.
Both entrees and calamari were cold!!! Did not want to send back since calamari heated up would get tough. And how would mashed potatoes with gravy and meat get heated? For the price paid did not expect to have to request all of our meals to be microwaved!!! Very disappointing being a high end restaurant expect better prepared food.
We were seated within 4 minutes of arrival. Waitress was Laurie and she was excellent! We ordered drinks and we had them within about 3 minutes and then proceeded to order. We ordered the candied bacon as an appetizer and it was excellent- who doesn't love bacon and candy.... For our meals, I had the boneless ribeye and my wife had the scampi with fettuccine. The steak was properly cooked and tender but I found it flavorless. I don't use steak sauce so had to add a little salt to give it some flavor. The scampi was good but was a little too peppery for my wife's taste. The restaurant was busy and the ambiance good but the tables were a little too close together in my opinion. We didn't get dessert and out total bill for appetizer, drinks, scampi and steak was about $200. All I all a decent experience but not sure we'd go back again.
We were seated quickly and had a booth s requested. Waited a little while for a server. I initially just ordered a water. They simply bring a carafe to table and did not pour water. I ordered a drink. It took almost 30 minutes to receive the drink. We were done with the bread and salads by the time the drink came. The steak was tough and grisly. It was cooked correctly but it was not hot. It seemed like it had been done for a while and sat. For the prices this was disappointing. I had noted on the reservation that we were celebrating a birthday and it was not mentioned or acknowledged.
Excellent Food and Service as always! Stacy is and excellent server every time we have requested for her!
Great experience reserving through Open Table. Making reservations was simple, quick, accurate. We were completely satisfied with our choice.
Restaurantji Recommends
I ordered the steak sandwich the fries were greasy the burger was way overdone and the bun was dry. Waitress never came to ask until my wife was close to finished with her tenderloin, it also was overdone. She then took my burger and offered me something else. I just ordered crab cakes off the starter menu. I eat them will my wife had a piece of dessert on the house. Keep in mind that steak burger was $30.00 !
Excellent service, delicious food with a large variety. They also a 3 course dinner special very reasonably priced!
Gave a lower review for the fact that the restaurant did not have my reservation logged on their system. Even upon showing them the confirmation provided by Open Table. Their reservation log sheet was a hand written sheet of paper so who knows where the fault lies. They did get us seated relatively quickly after a short wait. That said, I felt a little like the stance the restaurant was projecting was that since it wasn't on their books, then it must never have existed.
We had the sea bass, mashed potatoes, asks French onion soup. App very delicious. Definitely will be back.
Waited for 1 1/2 hours for food. The manager kept making excuses. Short handed
It closed at 9pm and we were still waiting with 4 peoples orders before ours. Ask to cancel the
Order and was given attitude by the manager
Never got our order and left disappointment andhungry,
Atmosphere: 3
Food: 1
Service: 1
Loading...