Cross Street Grill

Harrah's Joliet, 151 N Joliet St, Joliet
(815) 740-7800

Recent Reviews

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Kim

Both entrees and calamari were cold!!! Did not want to send back since calamari heated up would get tough. And how would mashed potatoes with gravy and meat get heated? For the price paid did not expect to have to request all of our meals to be microwaved!!! Very disappointing being a high end restaurant expect better prepared food.

Scott

We were seated within 4 minutes of arrival. Waitress was Laurie and she was excellent! We ordered drinks and we had them within about 3 minutes and then proceeded to order. We ordered the candied bacon as an appetizer and it was excellent- who doesn't love bacon and candy.... For our meals, I had the boneless ribeye and my wife had the scampi with fettuccine. The steak was properly cooked and tender but I found it flavorless. I don't use steak sauce so had to add a little salt to give it some flavor. The scampi was good but was a little too peppery for my wife's taste. The restaurant was busy and the ambiance good but the tables were a little too close together in my opinion. We didn't get dessert and out total bill for appetizer, drinks, scampi and steak was about $200. All I all a decent experience but not sure we'd go back again.

Jim

We were seated quickly and had a booth s requested. Waited a little while for a server. I initially just ordered a water. They simply bring a carafe to table and did not pour water. I ordered a drink. It took almost 30 minutes to receive the drink. We were done with the bread and salads by the time the drink came. The steak was tough and grisly. It was cooked correctly but it was not hot. It seemed like it had been done for a while and sat. For the prices this was disappointing. I had noted on the reservation that we were celebrating a birthday and it was not mentioned or acknowledged.

Joe

Excellent Food and Service as always! Stacy is and excellent server every time we have requested for her!

tom

Great experience reserving through Open Table. Making reservations was simple, quick, accurate. We were completely satisfied with our choice.

John

I ordered the steak sandwich the fries were greasy the burger was way overdone and the bun was dry. Waitress never came to ask until my wife was close to finished with her tenderloin, it also was overdone. She then took my burger and offered me something else. I just ordered crab cakes off the starter menu. I eat them will my wife had a piece of dessert on the house. Keep in mind that steak burger was $30.00 !

Dina

Excellent service, delicious food with a large variety. They also a 3 course dinner special very reasonably priced!

Christian

Gave a lower review for the fact that the restaurant did not have my reservation logged on their system. Even upon showing them the confirmation provided by Open Table. Their reservation log sheet was a hand written sheet of paper so who knows where the fault lies. They did get us seated relatively quickly after a short wait. That said, I felt a little like the stance the restaurant was projecting was that since it wasn't on their books, then it must never have existed.

Kathleen

We had the sea bass, mashed potatoes, asks French onion soup. App very delicious. Definitely will be back.

Marie YOUNG

Waited for 1 1/2 hours for food. The manager kept making excuses. Short handed
It closed at 9pm and we were still waiting with 4 peoples orders before ours. Ask to cancel the
Order and was given attitude by the manager
Never got our order and left disappointment andhungry,

Atmosphere: 3

Food: 1

Service: 1

Fire and Ice Turnkey Unlimited Inc

Do yourself a favor eat before or after coming to Harrahs!! The food has outrageous pricing! Unless you have comps stay away! The chicago dog is a insult to chicago!!! Get some real staff and real cooks! $32 down the drain!!! Shame on you Harrahs!!! It gets worse across america with all Harrahs casinos!

Atmosphere: 1

Food: 1

Service: 2

Renee Farris

Sisters trip and we got the chicken tenders and fries which were very hot and good. We went back the next morning and did get a breakfast sandwich and a starbucks coffee. Boy... the sandwich was so good and very filling. Service was the best....nicest ladies ever!!!

Atmosphere: 5

Food: 5

Service: 5

Jimmy GRT

I spent 30$ on a pizza and it was just so bad

Atmosphere: 2

Food: 2

Service: 2

Donna

Had a bit of a wait for the waitress to appear after we got seated, but after that she was very attentive. Restaurant was quiet which we both like and prefer. The tempura shrimp appetizer was outstanding. The Caeser salad could have been more than small pieces of romaine covered in Caeser's dressing. My filet was very tender but cooked more than medium rare. Husband's sirloin could have been a bit more tender. Sides were fine but overpriced. One side should come with the very expensive main protein. Had cabernet with dinner which was excellent. No room for dessert.

Cory

Excellent service from check-in to the end of our meal. We were celebrating our 45th wedding anniversary and wanted to take our time and enjoy our meal. There was absolutely no rush from cocktails to a surprise celebratory dessert. The wait staff was engaging and the service was excellent. The Chef even came out to wish us a happy anniversary. A most enjoyable evening and one to remember.

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