Cross Street Grill

Had a bit of a wait for the waitress to appear after we got seated, but after that she was very attentive. Restaurant was quiet which we both like and prefer. The tempura shrimp appetizer was outstanding. The Caeser salad could have been more than small pieces of romaine covered in Caeser's dressing. My filet was very tender but cooked more than medium rare. Husband's sirloin could have been a bit more tender. Sides were fine but overpriced. One side should come with the very expensive main protein. Had cabernet with dinner which was excellent. No room for dessert.

Excellent service from check-in to the end of our meal. We were celebrating our 45th wedding anniversary and wanted to take our time and enjoy our meal. There was absolutely no rush from cocktails to a surprise celebratory dessert. The wait staff was engaging and the service was excellent. The Chef even came out to wish us a happy anniversary. A most enjoyable evening and one to remember.

I've dined at The Reserve at Harrah's in Joliet, IL for as many years as they've been there, and have NEVER been disappointed. The entire crew of chefs, waitstaff, bussers, and hosts has always been extremely professional, friendly, and efficient. And, let's not forget the food itself. This night, I enjoyed an 8oz filet steak prepared EXACTLY as I ordered it, including a heavy char on the outside, along with some garlic butter melted on top of it.....along with a perfectly prepared whole sweet potato.......absolutely delicious.

I ordered off the prix fixe menu, a shrimp skewer and a 6 oz filet for $45. I was surprised that the shrimp skewer had only 1 shrimp. I ordered the filet medium, but it came overcooked and dried out. I didn't finish it. I have eaten here numerous times and their steaks are usually excellent. Next time I'll just order off the regular menu.

Anniversary dinner. Took them 30 minutes to locate a partial comp from host. Not to busy . Started off with cab cakes, they were fishy and under cooked not even warm. Ordered 2 prime rib dinners 1 medium 1 well done and a side order of $12 crispy Brussels sprouts. Presentation a little sloppy for an upscale restaurant. Brussel sprouts arrived 10 minutes after entree. Could not cut or chew the prime rib.very tough. Brussel sprouts seemed reheated from previous days. They were not tender or crispy.Cheesecake for dessert. Seemed like it may have been precut days earlier since it was dried out on top and the berries were dried out as well. When asked if we wanted leftovers wrapped we decliend. The server could see we didn't eat much of the dinner. We did eat the cheesecake since we were hungry. Really disappointed. It ruined my Anniversary. I've eaten here many times before, expected more for $150. Since they are closed Monday thru Wednesday. Your probably getting old food, I wouldn't go on a Thursday again

Had a 100 comp for reaching a Caesars status. Thankfully we had that. Had a 95.00 lobster tail that was pretty small for that price and undercooked. Butter had a caramel taste to it. Steak was not quality. Tasted like old meat. Cooked well but tasted old. Service was good but overall pretty bad for the prices. Will most likely never go here (restaurant) again. Wedge salad and asparagus were good btw. Pics look good but not the food. For the price, best option is a good steakhouse, Ruth's Chris, Mortons etc. Even Bonefish Grill is better.

Our food was delicious as always. The only thing that was a disappointment was that the charge for a baked potato is $10.00. I do not think I will order that again. I had the ribeye steak wish was cooked to perfection. I had the key lime pie for dessert - a must have the next time I go.

The food at Reserve is delicious. Every staff is friendly: the hostage girls who checked us in, our wait staff and the busboy. It was my birthday and I appreciated the free dessert.

My first time eating here, and I feel it's way overpriced for the quality of food. This place is pricey compared to other steakhouses inside casinos. We started with the crab cakes for appetizers, which were good. I had the lobster tail which is at market price. I have a dairy allergy so I asked for no butter on anything. My tail was served with 2 steamed carrots and that's it. My tail was overcooked, it was rubbery and hard to cut. And it was very bland. Zero seasoning on the tail and carrots. No salt, nothing! Probably the worst lobster tail I had. Paying $80 for something that was not edible is disappointing. My husband had the sea bass. I tried some and it was ok. Seemed like to me a frozen fillet not fresh. He said he wasn't thrilled about his meal. The crispy Brussels sprouts as a side was good. Our server was great, the hostess is wonderful. But would I eat here again..probably not. Way too expensive for the quality.

Had dinner on a Saturday night, Prime rib & Salmon was absolutely delicious yum yum! Drinks a little pricey, service was fantastic, would recommend it to everyone! FYI LOVE using the Open Table app! Jay

The food was very good. I got the plate package with the pork chop and the mustard sauce was spectacular and the pork chop was cooked perfectly. My spouse got the steak and loved every bite of it as well.

We had the pleasure of Dining here Friday. I would like to leave this review to honor Evelyn. She is an asset to your Restaurant. Her cheery, friendly, helpful, disposition was the highlight of our dining experience. Evelyn was such a joy to encounter. We would definitely dine here again in the future. We also had the help of a Wonderful waitress who helped guide us on our dining and drink choices. I really appreciated her knowledge of the food and drink menu and Her patience as we decided on what to order.

The Reserve has a large and diverse menu with something for everyone! Appetizers, Salads, Steaks, Lobster, Chicken, Pasta and yummy Desserts were all prepared perfectly and very delicious! The dedicated and long time servers are extremely attentive and helpful. And, Chef Tony carves a special Tomahawk Steak at your table. It's quite the experience and a true gourmet delight at the same time! The dining room is beautiful with multiple additional private areas available for small and large special gatherings. The Reserve is definitely a welcoming and enjoyable experience...and the background music is delightful too.

Myself and 1 other person in my party ordered steak medium and one person ordered medium rare. I was given the wrong steak and there was no way to tell until you got into the steak. Everything was good until that point - I ate 3oz of my 6 oz steak. The rest of the food could have been hotter and all of the meat needed to rest a bit more. Overall an okay experience - I would definitely return.

This is my favorite restaurant , food is great , roasted salmon is my favorite , the chefs are excellent , the waitress are very friendly. Stacey is very attentive . The place is clean . I love it