Delicious and good service the only bad thing is that there is only one person preparing everything and the wait is a little long
Atmosphere: 5
Food: 5
Service: 5
Bob Ludvigsen
I ordered a large vanilla crunch cone...was charged for a dipped cone then charged extra for the crunch.cone was stale ,and the cone had no ice cream in half of the cone.poor service as well..not friendly at all.acted like he hates his job.i have been a customer there for 40 plus years..sad to say in the last few years the place has gone down very fast.washington st. Joliet Illinois. Lost me as a customer..I will drive across town to your competition
Food: 1
Service: 1
Elizabeth Miller
Ordered a confetti cake dipped cone and they charged me for a dip cone and then also charged for sprinkles, even though the “sprinkles” are not sprinkled and are, in fact , part of the dip. When I brought it to their attention that they actually charged me twice for the dip by charging as a dip and again as sprinkles and they said, “we always do that.” Pay attention, people, they’re robbing you. I will never be back, which is a shame because it used to be such a great ice cream place.
Atmosphere: 3
Food: 2
Service: 1
Sydnie Martin
We bought two blizzards and both tasted like the milk had gone sour. We brought them back and wanted a refund because who knows if a new one would also be soured as well. The total was not printed on the receipt and they could not get the right amount of change back. It took 5 minutes (and the calculator on my phone) to get our correct refund. Idk what’s going on at the location but it’s poorly managed and not worth food poisoning.
Food: 1
Service: 1
Jim Herbert
East Side Ghetto Neighborhood. Watch for minorities running stop signs and passing down the center lane of Briggs St. Bullet holes in the windows and siding. Not a place I want to be near. Walmart Ice cream section has better options.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Gutierrez
Best chocolate covered bananas .. ?
Atmosphere: 5
Food: 5
Service: 5
Nici “nicileah” Leah
Grew up eating here, the ice cream is not as good as it used to be
Atmosphere: 3
Food: 3
Service: 4
Chirstina Fendrick
This place was sooo good there was 2 boys who was working so fast and they are so kind I got a royal New York cheese cake billzard which is totally worth ?? next time for sure
Atmosphere: 5
Food: 5
Service: 5
Sharon Simon
Love ❤️ DQ, I take my grandsons there quite often. They know what we are going to order when they see us.
Waited 30 minutes in the drive through only to get to the window to find out the ice cream machine was beokw.. called the next day to see if it was fixed and the guy on the phone said it was never broke. Place is a joke! Not what it used to be!
C E
Great service and the Supreme choco brownie
John Millerton Jr
The employees here are wonderful. Just came here and bought my usual blizzard. The employees are always wonderful, hence the Star that they've earned. Why no more stars are earned is because it is obvious that they are understaffed and that's what causes long wait times. And the employees are visibly stressed. As a business owner myself, it is very unreasonable that the business owners don't hire more staff. Those poor kids are overworked. Business owner: do better. Yes it cost more money to hire staff, but it worth it and pays its dividends!
Pigeon Cerise
They're pretty slow but I think they're understaffed. And their sizes tend to vary, if I order a large I might get a mammoth cone or one that could graciously be called a medium at best. So. Not bad, the food is very good and the staff is super polite.
Delicious and good service the only bad thing is that there is only one person preparing everything and the wait is a little long
Atmosphere: 5
Food: 5
Service: 5
I ordered a large vanilla crunch cone...was charged for a dipped cone then charged extra for the crunch.cone was stale ,and the cone had no ice cream in half of the cone.poor service as well..not friendly at all.acted like he hates his job.i have been a customer there for 40 plus years..sad to say in the last few years the place has gone down very fast.washington st. Joliet Illinois. Lost me as a customer..I will drive across town to your competition
Food: 1
Service: 1
Ordered a confetti cake dipped cone and they charged me for a dip cone and then also charged for sprinkles, even though the “sprinkles” are not sprinkled and are, in fact , part of the dip. When I brought it to their attention that they actually charged me twice for the dip by charging as a dip and again as sprinkles and they said, “we always do that.” Pay attention, people, they’re robbing you. I will never be back, which is a shame because it used to be such a great ice cream place.
Atmosphere: 3
Food: 2
Service: 1
We bought two blizzards and both tasted like the milk had gone sour. We brought them back and wanted a refund because who knows if a new one would also be soured as well. The total was not printed on the receipt and they could not get the right amount of change back. It took 5 minutes (and the calculator on my phone) to get our correct refund. Idk what’s going on at the location but it’s poorly managed and not worth food poisoning.
Food: 1
Service: 1
East Side Ghetto Neighborhood. Watch for minorities running stop signs and passing down the center lane of Briggs St. Bullet holes in the windows and siding. Not a place I want to be near. Walmart Ice cream section has better options.
Atmosphere: 1
Food: 1
Service: 1
Best chocolate covered bananas .. ?
Atmosphere: 5
Food: 5
Service: 5
Grew up eating here, the ice cream is not as good as it used to be
Atmosphere: 3
Food: 3
Service: 4
This place was sooo good there was 2 boys who was working so fast and they are so kind I got a royal New York cheese cake billzard which is totally worth ?? next time for sure
Atmosphere: 5
Food: 5
Service: 5
Love ❤️ DQ, I take my grandsons there quite often. They know what we are going to order when they see us.
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Chili Cheese Dog
Hot fudge shake.Try one.
Restaurantji Recommends
Always good service.
Waited 30 minutes in the drive through only to get to the window to find out the ice cream machine was beokw.. called the next day to see if it was fixed and the guy on the phone said it was never broke. Place is a joke! Not what it used to be!
Great service and the Supreme choco brownie
The employees here are wonderful. Just came here and bought my usual blizzard. The employees are always wonderful, hence the Star that they've earned. Why no more stars are earned is because it is obvious that they are understaffed and that's what causes long wait times. And the employees are visibly stressed. As a business owner myself, it is very unreasonable that the business owners don't hire more staff. Those poor kids are overworked. Business owner: do better. Yes it cost more money to hire staff, but it worth it and pays its dividends!
They're pretty slow but I think they're understaffed. And their sizes tend to vary, if I order a large I might get a mammoth cone or one that could graciously be called a medium at best. So. Not bad, the food is very good and the staff is super polite.
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