Dunkin'

3201 Channahon Rd, Joliet
(708) 979-1400

Recent Reviews

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Franklin H Perez

They’re very nice and kind here! I see them working a lot every time come here!

FHP
Astro Rhino Beetle

Atmosphere: 5

Food: 5

Service: 5

Kayla

Im not one to review but when I pick up my order through the drive through its just a let down everytime. I dread when I have to order online at this location. Terrible everything.

Atmosphere: 1

Food: 2

Service: 1

Janine Harder

Ordered 2 frosted old fashioned donuts, got 2 chocolate glazed. Not even close

Joel Viera

Ordered a nitro brew. Got nothing before foam. Told the young man working today around 1 p.m. about the issue. And he pretty much told me it is what it is.

Atmosphere: 1

Food: 1

Service: 1

SKY EXPRESS

This doughnut is so dry I almost needed a lifeguard. It tastes like fried dust with a hint of disappointment. Even cardboard would have more flavor. Worst bite of my life.

Atmosphere: 1

Food: 1

Service: 1

Quiana Simpson

horrible service. a young man always has an attitude. everyday i come and it’s the same

Tony T

Dia is the best

Atmosphere: 5

Food: 5

Service: 5

Dad Walked

This big Black guy made my iced coffee and absolutely nailed it — 10 out of 10. Every other Dunkin I go to can’t even get it right. He’s amazing, best Dunkin employee ever!

Atmosphere: 5

Food: 5

Service: 5

Katie Benet

Ordered on kiosk, not acknowledged, no one else there and didn’t start our order for 7 min, then gave me a large latte only filled 70%

Atmosphere: 1

Food: 1

Service: 1

Grazi

Ryan is awesome. I had to ask him his name the other day. Because of him, i no longer go to any other locations. No matter what we order he delivers the best tasting version. This would be 5 stars if you get Ryan to teach the other employees how to do this correctly. It's mind-boggling that one person can do such a great job, and the rest of the employees are average at best. Do whatever you can to promote Ryan and have him teach the rest of the staff.
Today i went and Ryan wasn't there. It was someone i hadn't seen before. I thought I'd try. Unfortunately, Yanelli was unable to make a cup of coffee either. Please have Ryan show these people how it's done!

Richard Root

The young man working the counter had no customer service skills. My interaction with him was robotic and I felt like I was bothering him.

Atmosphere: 2

Food: 4

Service: 1

Isam Aydah

The worst DD

Service: 1

Valerie

Did a mobile order, after 15 mins came to pick it up. No one was in line waited a few mins for someone at the speaker than when I pulled up there was no stickers on my stuff like usual. I told the girl I had hash browns and she told me they were all out.. at 10 am on a Saturday. I asked for a refund and she said to call corporate.. like that is gonna get me anywhere. She gave me a donut for it, but if you’re out of something you shouldn’t be able to order it for a mobile pick up order. I would’ve rather had gotten a refund than extra donuts.

Atmosphere: 1

Food: 1

Service: 1

Vladimir Petrov

Ridiculous.

Food: 1

Service: 1

Ivette Marchan

I stop here twice a week in the afternoon for my coffee and Ashley never fails to make a great one! Absolutely love whenever she is there, she truly is holding it down there yall

Atmosphere: 5

Food: 5

Service: 5

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