Dunkin'
3000 Maple Rd, Joliet
(779) 435-5360
Recent Reviews
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Don’t go here. The bacon, egg and cheese sandwich on a bagel was hard as a rock. The sandwich on a croissant was decent. Crappy hash browns and the coffee wasn’t very good. The man taking the orders was doing his job but the three girls working there seem to do nothing.
We just ordered this location 5 minutes ago and I am HIGHLY disappointed!!!!! The worst dunkin donuts i have ever been to. There were 3 girls working, all on their phones and very rude. When I received my hashbrowns, they were like mush. When I approached the register to ask for fresh hashbrowns, the three girls were standing in a circle on their phones, one of them saw me and turned her back to continue her conversation. My husband then had to yell to get their attention. The girl was annoyed when I asked for fresh hashbrowns and gave me a dirty look.
Very disrespectful and rude. Will not be back!!!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a matcha latte w cold foam and pumpkin added to it. Got my order they didn’t even mention that they ran out of cold foam i had to ask after finally going back to the ambulance i realized they didn’t add the pumpkin either but it was already too late
Atmosphere: 1
Food: 1
Service: 1
Seriously? Is this what you are giving your customers? You should be ashamed of yourself. Never going here anymore.
Atmosphere: 2
Food: 1
Service: 4
The worst costumer service ever!!! The lady who took my order, literally just threw the bag of doughnuts to my face, I can’t believe it! Where can I report this???
Atmosphere: 1
Food: 1
Service: 1
Ordered a sandwich, got a croissant. Ordered lightly toasted bagel, got a rock.
Atmosphere: 1
Food: 1
Service: 1
My iced latte had a label in it that I sucked up through the straw and made me gag! Tried to call to tell them and their listed phone number is no longer in service. Disgusting. And literally the slowest Dunkin I’ve ever been to. I will not be going back!
Atmosphere: 1
Food: 1
Service: 1
2 days in a row I've had to throw my drink away. Pistachio latte was terrible, so next day I went back for my regular iced caramel latte- it was terrible. I don't have time to try it before I leave. Something changed - it was never this bad
The people that work here are awesome. When I walk in they start making my drink before I even get to the counter.
Atmosphere: 5
Food: 5
Service: 5
It doesn't matter what time of day you show up to this place or how far in advance you place your order on you know your mobile order It takes forever, and my order is never ready when I get there
Food: 4
Service: 2
Restaurantji Recommends
Go to ANY other location than this one
Atmosphere: 1
Food: 1
Service: 1
My order was incomplete. I tried to call and they never answered nor did they give me a receipt.
I'm not sure the name of the guy working this morning, but he was well mannered and prompt with my order. Coffee and food were made perfectly. Thanks for fueling my morning sausage english muffin and coffee addiction consistently lol!
Atmosphere: 5
Food: 5
Service: 5
Ordered what I wanted and got everything perfect. Great coffee
Atmosphere: 5
Food: 5
Service: 5
This Dunkin’ Donuts is absolutely disgusting. The hash browns always have an unpleasant taste, as if the oil has gone rancid. The coffee is either burnt or watered down, and there’s no consistency in either. My usual coffee order is always the same, but today it tasted like there was peppermint in it. Regardless of the reason, they need to improve their quality significantly!
Food: 1
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