There is no organization in this place. Plenty people behind the counter yet you be helped in 5 to 10 minutes with no one in line. Then there is the Dunkin Dounts taps waste tray. They don’t clean it and have the nerve to put you cup in all that waste and then have the nerve to mix my green tea with a spoon that’s sitting in that waste and don’t even wash it off. So now I have a sticky cup holder with who knows what and a green tea that taste like coffee and whatever is sitting in that tray. DUNKIN this location is very disgusting. They will Forsure burn your sandwich as well.
Atmosphere: 1
Food: 1
Service: 1
Abraham Prescott
The rudest staff ever!! This look tells you everything you need to know. They act like they own the place. Every single time!! I even asked them if the owners would appreciate them treating guest like that. They don’t care. They cut you off, talk over you, talk down to you… Just be prepared to give them your order before you even have the ability to roll down your window. Then when you ask them to stop disrespecting you they will refuse your service. ?? Wasn’t asking for free coffee. I can’t get my coffee because you can’t handle the truth?
Atmosphere: 1
Food: 1
Service: 1
Jesus Chavez
Clean place good breakfasts and good coffee ☕️
Atmosphere: 5
Food: 4
Service: 4
Rhiana Jacobs
All of the workers do a really outstanding job at holding the place down. Whenever it gets busy, you can tell that they can handle it and although it is more than likely exhausting, I still really appreciate their efforts. The female with the red hair in particular is one that stands out to me, but that’s partly because of her kindness and energy overall.Thank you for everything you do. These workers deserve more recognition imo.
Atmosphere: 5
Food: 5
Service: 5
Moto Boy
Them chismosas would always be flirty in front of my wife and give bad
Atmosphere: 1
Food: 1
Service: 1
Yessica Calderon
I never really give out reviews but this time I’m fed up with this place. If I could give 0 stars, I deff would. I used to go there all the time but stopped ever since they started making coffee taste like it’s all watered down. Iced coffees don’t taste like coffee at all. It has a horrible taste almost as if they only add a bunch of creamers mixed with water. Same with hot coffee. Oh not to mention they always play dumb when you trynna pay. Either they over charge you or don’t give your change right. Never going back.
Eleora Judah
So I order a large ice coffee and a egg and cheese croissant sandwich thru door dash and once I receive my food the sandwich was wrong and I tried to call them and they would not answer so I contact Dunkin via email and the customer service stated it’s door dash fault. It is not. Door dash didn’t make the sandwich and they definitely can not open the bag/wrapper to see if the sandwich is correct. They have yet to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
Rasta Beauty
This is one the only Dunkin’s that gives great customer service every single time I go. I now go here every single morning
Stanley kowalski
I give 2 stars because if want order something at window ..he said I can't...extra
This is the worst dunkin I have ever been to I always prefer to go to ANY other dunkin in Joliet. My friend got me a coffee from here and it tasted like their creamer had gone bad or something. I tend to get the same coffee and it had never tasted like this.
Atmosphere: 1
Food: 1
Service: 1
Grazi
Seemed as if we were bothering them. Waited a long time for 2 drinks and they were mediocre at least.
Atmosphere: 3
Food: 2
Service: 2
Sean Morris
Decent place. Not as comfortable inside as some of the other Dunkin Donuts that have more comfortable seating. Coffee was not the best though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
rubencito contreras
I told the girl I wanted two running meals which consisted of coffee, and a sandwich, but they were paying attention to a guy driving a black Porsche across the street in a gas station that she only gave me my coffee, I had to pay extra for my sandwiches.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Munchkins Donut Hole Treats
Melany G.
The girls taking the orders there are rude and condescending! Zero knowledge of basic customer service! Poor reflection on the business and management !
Nice place, nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts, Croissant, Bagels
There is no organization in this place. Plenty people behind the counter yet you be helped in 5 to 10 minutes with no one in line. Then there is the Dunkin Dounts taps waste tray. They don’t clean it and have the nerve to put you cup in all that waste and then have the nerve to mix my green tea with a spoon that’s sitting in that waste and don’t even wash it off. So now I have a sticky cup holder with who knows what and a green tea that taste like coffee and whatever is sitting in that tray. DUNKIN this location is very disgusting. They will Forsure burn your sandwich as well.
Atmosphere: 1
Food: 1
Service: 1
The rudest staff ever!! This look tells you everything you need to know. They act like they own the place. Every single time!! I even asked them if the owners would appreciate them treating guest like that. They don’t care. They cut you off, talk over you, talk down to you… Just be prepared to give them your order before you even have the ability to roll down your window. Then when you ask them to stop disrespecting you they will refuse your service. ?? Wasn’t asking for free coffee. I can’t get my coffee because you can’t handle the truth?
Atmosphere: 1
Food: 1
Service: 1
Clean place good breakfasts and good coffee ☕️
Atmosphere: 5
Food: 4
Service: 4
All of the workers do a really outstanding job at holding the place down. Whenever it gets busy, you can tell that they can handle it and although it is more than likely exhausting, I still really appreciate their efforts. The female with the red hair in particular is one that stands out to me, but that’s partly because of her kindness and energy overall.Thank you for everything you do. These workers deserve more recognition imo.
Atmosphere: 5
Food: 5
Service: 5
Them chismosas would always be flirty in front of my wife and give bad
Atmosphere: 1
Food: 1
Service: 1
I never really give out reviews but this time I’m fed up with this place. If I could give 0 stars, I deff would. I used to go there all the time but stopped ever since they started making coffee taste like it’s all watered down. Iced coffees don’t taste like coffee at all. It has a horrible taste almost as if they only add a bunch of creamers mixed with water. Same with hot coffee. Oh not to mention they always play dumb when you trynna pay. Either they over charge you or don’t give your change right. Never going back.
So I order a large ice coffee and a egg and cheese croissant sandwich thru door dash and once I receive my food the sandwich was wrong and I tried to call them and they would not answer so I contact Dunkin via email and the customer service stated it’s door dash fault. It is not. Door dash didn’t make the sandwich and they definitely can not open the bag/wrapper to see if the sandwich is correct. They have yet to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
This is one the only Dunkin’s that gives great customer service every single time I go. I now go here every single morning
I give 2 stars because if want order something at window ..he said I can't...extra
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
This is the worst dunkin I have ever been to I always prefer to go to ANY other dunkin in Joliet. My friend got me a coffee from here and it tasted like their creamer had gone bad or something. I tend to get the same coffee and it had never tasted like this.
Atmosphere: 1
Food: 1
Service: 1
Seemed as if we were bothering them. Waited a long time for 2 drinks and they were mediocre at least.
Atmosphere: 3
Food: 2
Service: 2
Decent place. Not as comfortable inside as some of the other Dunkin Donuts that have more comfortable seating. Coffee was not the best though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
I told the girl I wanted two running meals which consisted of coffee, and a sandwich, but they were paying attention to a guy driving a black Porsche across the street in a gas station that she only gave me my coffee, I had to pay extra for my sandwiches.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Munchkins Donut Hole Treats
The girls taking the orders there are rude and condescending! Zero knowledge of basic customer service! Poor reflection on the business and management !