Dunkin'
2401 S Chicago St, Joliet
(815) 727-5400
Recent Reviews
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What a garbage place!! 6pm and this place is closed. That must be some comedy!! Never saw dunkin close so early
Service: 1
The guy that put my donuts in box was friendly but Half of my donuts had to be a day old they were hard I cut off all edges to try to at least eat the middle before just throwing almost half of the dozen out. I have a video of me smashing donut repeatedly and its structure never changed kept its shape!!! it was that hard but this won't allow a video. Picture doesn't look bad wish I could up load video. If it wasn't a lost of 20$ it would be comical.
Atmosphere: 1
Food: 1
Service: 1
Good service always on point , donuts are always on point and they make the coffee good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Dunkin' Refreshers
Fast and friendly service. Ordering ahead saves time. Never left waiting at this location.
Food: 5
Service: 5
Service terrible. Lady behind the counter rude. Trash on the floor.The donuts were cold and stale.avoid this place!!!
Atmosphere: 1
Food: 1
Service: 1
This was a Duncan right in the middle of a truck stop. I requested a coffee with cream and sugar on the side they put the cream of sugar in my coffee it was too sweet. I ordered a bagel sandwich with the everything bagel and the everything bagel is absolutely disgusting I took one bite and threw the $7 sandwich in the trash ?I asked for a cinnamon roll she gave me a churro I asked for an apple fritter she gave me a donut filled with apple filling everything was wrong about the service and the food I almost threw up after I ate the stuff donut yuck ?The unfortunate thing is that she didn't listen to a word that I said she changed the items that I wanted to the things she wanted me to have and I won't ever go there again.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hazelnut Iced Coffee, Everything Stuffed Bagel Minis
Dunkin, in general, is 5 star. The service wasn't top-notch but was ok I thought waiting for an xlarge coffee, which took about 15 min and being the only person in line was a bit too long unless that's the way it is at 9:00 pm I'll have to keep it in mind next time. But sooner or later, I'll be back.
Atmosphere: 5
Service: 4
One of my favorite Dunkin’s. Always experience great service here.
Atmosphere: 5
Food: 4
Service: 5
Well I was greeted nicely as a customer coffee was good nice bright lidded Dunkin donuts like usual and I hate to use the corporation but Dunkin donuts are pretty good ship better than a lot of these left wing radical little coffee shops popping up around Edgewater and Chicago
Parking: Easy parking for the most part it's a huge gas station that incorporates a Dunkin
Wheelchair accessibility: Yes very good
I don’t think I’ve ever had more rude service from anywhere I have been. I’ve worked retail and food service and never have myself or any other coworker ever treated anywhere nearly as poorly as the employees here. There is no excuse for this other than poor management which appears to be the case as I’ve contacted the owner and my concern still went unnoticed. It’s so bad that employees of this place are making positive reviews to counter the negative ones. I can guarantee this because one of the reviews is someone I went to high school with who works here.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Iced Latte, Sausage Egg and Cheese, Caramel Iced Macchiato, Donuts
Restaurantji Recommends
That’s how much you’ll get for triple shot espresso for 5$
Atmosphere: 1
Food: 1
Service: 1
Not friendly they dropped my cup on the dirty floor and picked it up and poured my coffee into cup and gave it to me. I told them I didn’t want that cup because they dropped it and the manager called me a liar I just told her what I
Atmosphere: 1
Food: 1
Service: 1
$4 COFFEE bc app keeps crashing. Could Not get deal.
Atmosphere: 3
Food: 3
Service: 3
The worst Dunkin service sucks. They always mixed my order . Waiting long time for everything byt service is
Atmosphere: 1
Service: 1
The service is horrible
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