Dunkin'

1350 Houbolt Rd, Joliet
(815) 725-9550

Recent Reviews

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Michael Ruane

Very very nice lady working right now by herself!! She held a great attitude despite being busy and being the only worker there is crazy. Give your employees more help! I work In the food industry myself so I know how it is, but the women working right now deserves a raise!

Atmosphere: 5

Service: 5

Joanne Ortiz

Super fast and friendly service 😊

Atmosphere: 5

Food: 5

Service: 5

Atuniaj Anan Euaglo

Super hot, super fresh super fast, six dollar meal

Atmosphere: 5

Food: 5

Service: 5

Sara Wepsiec

This Dunkin is dirty and unprofessional. I found plastic in my avocado toast (almost consumed it!). The manager was apologetic and gave me a refund. However, a two weeks later, I decided to get an iced coffee (because how can you mess up iced coffee?) I FOUND A PIECE OF BACON IN THE COFFEE. How on earth does that happen? I had plenty of food service jobs so I understand the struggle, but seriously if this happened to a single customer twice, I can’t imagine how this place is being managed. Actually disgusting!!

Atmosphere: 2

Food: 1

Service: 3

Thomas Galbreath

Horribly slow. Way understaffed. 20+ minutes in line for a coffee! Stay away!

jamesmO4437XA

I ordered a large green ice tea. When I went to drink it I could immediately smell that it was stale. This makes me so mad because I paid $4.00 and now I have to throw it out. I assume this happens when lazy employees just make a new batch and pour it right in with old batch. This is disgusting and unhealthy. In fact it unsafe.

Wahzyy

Bigger lady who works at Dunkin was rude when greeting me when I entered Dunkin. Went ā€œcan I help youā€ with a terrible tone like I wasn’t a paying customer. Will not be coming here again

Pedro Rodriguez

Great coffee , preferred more than starbucks coffee, and dunkin donuts is the best coffee to start your day!

Kid-friendliness: They have munchkin donuts for kids, also they have kids , juices and milk!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Egg and Cheese

Dawn Marie

I knew I normally steered clear of this Dunkin and sure enough this was just a reminder as to why. Coffee made incorrectly and tasted terrible. Ordered and charged for an extra pump of flavor when it barely tasted like any flavor. Loaded hashbrowns were a joke and was lucky that barely half of the cup was filled. Very disappointing, will not be back and will drive a bit further to my favorite Dunkin where I know they are always on point and also don’t charge for an extra pump of flavor. Also, need to stop charging for Almond milk… I am lactose intolerant and can not help that and am offended that I have to pay extra because of a condition… p.s. the other Dunkin doesn’t charge for almond milk either.

Food: 1

Service: 1

Анарбек АбГылГабеков

Only 1 employee works, He's the only one who can't keep up with everyone.

Scott Gerkitz

Their donuts taste like they where frozen then thawed for serving

Atmosphere: 3

Food: 2

Service: 5

K B

Great service & clean store, but maybe I'm wrong...doesn't a longjohn usually have a cream filling? Dunkins don't : (

Atmosphere: 5

Food: 3

Service: 5

Bee Radosevich

This morning I placed an Uber Eats order for this location of Dunkin and I assume they were out of one of the almond croissants I ordered because they replaced it with a disgusting chocolate cake donut… why in the world would you look at my order(2 almond croissants, 2 cookie butter donuts, and an iced toasted white chocolate latte) and think ā€œhmmm I bet this person who order NO chocolate and NO cake donuts would like this nasty thing we probably are just trying to get rid of because NO ONE WANTS THEMā€ā€¦. Then when I tried to call the store to ask if I could come in for a refund for my (obviously more expensive than a cake donut) almond croissant they don’t even answer their phone. This Dunkin location clearly does not care about its customers.

Atmosphere: 1

Food: 1

Service: 1

Tony Flores

Nice place, but need to many ppl in the mourning!!! Late orders! como on! Just 1 associate?!?! ?ā€ā™‚ļø?

MoOndOg M

Food was fine. Atmosphere was basic. Place kind of small. No customers other than drive-thru. We had to wait for service a little. Understandable being that there were only 2 ppl working. They were hustling with drive-thru. Once they got to us, they were very polite and apologetic.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns, Bagels

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