Five Guys
2694 Plainfield Rd, Joliet
(815) 267-3200
Recent Reviews
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This is the 4th dang on time, I've order BACON cheeseburger and have not got the bacon. This is the only location that does that. You can't call the phone number so you always end up out of money. I'm so upset.
Food is good but they always forget to make our shakes when we order🤷♀️
Atmosphere: 4
Food: 5
Service: 4
First time ever coming to Five Guys. I’ve always heard great things, so I was excited to try it, but my experience wasn’t what I expected. I ordered two burgers with a small Cajun fry and both came out basically raw, completely pink inside. I took them back and told the staff I didn’t want them remade, just a refund. Since I ordered online, they said the refund had to be done online, so now I’m waiting on a response on that.
The staff themselves were kind and the restaurant was clean, but overall the visit was completely disappointing.
Atmosphere: 3
Food: 1
Service: 1
Food was great but 55 dollars for 2 hamburgers and 2 fries and 2 drinks never again
Atmosphere: 5
Food: 5
Service: 5
Burger wasn't as good as usual. But still delicious!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger, Double Cheeseburger
Excellent food. 1st time eating there.
Atmosphere: 5
Food: 5
Service: 5
I just left 5 Guys. Second time going and so far I’m enjoying the food as my treat of the month. But the customer service I received from a young lady Sara was the cherry on top. Very nice and accommodating to me being new to 5 Guys. I will recommend and I will be back. Thank you Sara for the wonderful experience.
Food: 5
Service: 5
Great burgers, great fries, good and friendly service.
They're food is pretty good. They're floors are always greesy as id the mopped with fry grease.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burgers, Cheeseburger, Bacon Cheeseburger, Grilled Cheese, Double Cheeseburger, Grilled Cheese Sandwich, Large Fries, Medium Cajun Fries, Bacon Burger
1st time going to this location and they were phenomenal! Gage was very nice along with all the staff. Food was fresh and hot. Thank you! Will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
THEY MESSED UP MY ORDER! ORDER NUMBER 54! I ASKED FOR A HAMBURGER WITH PICKLES, GRILLED ONIONS, GRILLED MUSHROOMS AND BACON AND THEY FORGOT THE GRILLED ONIONS, MUSHROOMS AND PICKLES! I’M NEVER COMING AGAIN!
Atmosphere: 1
Food: 1
Service: 1
High Five for Five Guys!
Atmosphere: 4
Food: 4
Service: 4
Disgusting! Nobody needs that much salt. You ruined the fries. The price is insane!
Atmosphere: 2
Food: 1
Service: 3
Considering all of the other burger places around, I'm just not sure what justifies Five Guys' high prices. I've spent less at more gourmet burger restaurants than I have here at what I can only compare to a slightly better Wendy's.
I don't hate their food or think it's nasty, but there's absolutely nothing to it that makes me want to go out my way to eat from there, with or without the high prices.
Food: 3
Burgers are awesome!!!! Fresh unbelievable ,best around!!! Unbelievable clean through out!!!!
Atmosphere: 5
Food: 5
Service: 5
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