Kafé De Kasa
2446 Plainfield Rd, Crest Hill
(815) 630-3694
Recent Reviews
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Coffee was so strong I couldn't drink it!
Atmosphere: 5
Food: 3
Service: 4
My new favorite coffee cafe . I’ve NEVER had a bad coffee or bad experience . This place Will always be my go too❤️
Atmosphere: 5
Food: 5
Service: 5
The coffee is fantastic.
Atmosphere: 5
Food: 5
Service: 5
I love Kafe de Kasa. I love the environment to come to study
Atmosphere: 5
Food: 5
Service: 5
I met my friends at Kafe de Kasa after I had gotten off work. I have previously visted this coffee shop twice and both times was unsatisfied with their beverages just due to personal preference. I had stopped at another locally owned, small business coffee shop on my way there since I knew that I was not going to want a coffee at this location. However, my friends had already been there for a little over an hour and already ordered their coffees.
When I walked in, I did notice the small sign posted on the door that read, “no outside food or drink”, but did not think anything of it as the two times i’ve been here, I brought in my personal water bottle as well as snacks. As someone who works at a coffee shop, there are numerous instances where customers have brought in their own drinks or even beverages from elsewhere which we did not even think to say anything of because it is not that big of a deal.
As I walked in, I glanced at the pastries and thought to myself that I would like to get some macaroons, but I first wanted to say hi to my friends and ask if they’d want anything. About 4 minutes after I had sat down, the owner came from behind the coffee bar and walked towards one of the smaller tables. I could feel him staring at me but I chose not to look in his direction because I felt uncomfortable. Within seconds, I notice him walk to our table so we politely say hello to him. Immediately he looks at me in my eyes with anger and aggresively says to me “Do you think that’s funny coming in here with Starbucks?” Me, being nervous and confused on whether he was joking or not responded, “Oh I’m sorry? This is not from Starbucks?” He then says, “Do you think that’s a joke? That is so rude of you to come in here with a coffee from somewhere else. Like, COME ON!” with his hands out. He then walked back to his table, shaking his head, and we were feeling so uncomfortable so we collectively decided to leave. As we walked past him to get to the door, he tells me “I hope you understood.” and tells my friends “I REALLY appreciate you TWO for making a purchase, I hope you have a great day.”
In the moment of this, I wasn’t sure if it was because he noticed I didn’t make a purchase to which I was going to offer that if I purchase the macroons would it be okay for me to still be there. But after seeing the angered look on his face and hearing the forceful agression in his voice, I knew I did not want to support that business and I just wanted to leave due to feeling so uncomfortable. At the end of the day, I understand you had the sign posted, but I do not like the coffee at this location, but do enjoy the atmosphere, which is why my friends and I chose to come here. There are so many other ways that this could have been handled, and it could’ve been done in a respectful manner. If the owner can be this rude and disrespectful to those visiting, I just hope he is atleast nice to staff.
My intentions were not to be rude or disrespectful at all. In the 4 minutes that I was there, I said nothing about how I dislike the coffee. I did not come there with the intention of loitering as my friens had made their purchases and I was planning on doing so aswell. My friends and I will NOT be returning and I will be reporting the owner to the BBB as his agression, unprofessionalism, and extremely rude demeanor was very uncalled for. We will also be letting our friends and family know of this incident so they can be aware of how disgustingly rude the owner is to a group of 20-year-old women.
Service: 1
The worse place! The owner is a jerk has no people skills, aggressive and so unfriendly. God forbid you walk in there with an outside drink you’ll get cursed out by him.
They have horrible beverages.
I had a horrible experience there will never come back, nor my family and friends.
Will be following up with BBB.
Atmosphere: 1
Food: 1
Service: 1
First time here and it was incredible! So cute and welcoming! There is such a different variety of drinks and pastries I wanted to try them all! I ordered the Abuelita Frappe and the Ferrero cheesecake and loved them both! I’ll definitely be back☕️❤️
Atmosphere: 5
Food: 5
Service: 5
First time here and I’m already a fan. I ordered the strawberry matcha and it was spot on—refreshing, not too sweet, and the flavors actually complement each other (which doesn’t always happen with matcha drinks). I also grabbed a banana Nutella muffin, and it was soft, flavorful, and hit the spot.
What really stood out to me though is the vibe of the place. It has that authentic Mexican coffee shop feel that I really appreciate—warm, welcoming, and full of culture. It’s more than just good coffee, it feels like a space where community and tradition come together. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
They have a huge variety of drinks, all worth trying. They also have a variety of pastries that are also delicious. Although the place is small, the area where you order drinks is quick and easy to get to. The girls are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Phenomenal drinks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee. 1st time visit and when we entered they (possible the manager) were deeply explaining some finer aspects of coffee to the guest in front of us. We got our coffee and breakfast (turkey and cheese croissants, and a ham and cheese croissant) within 4 minutes. Cool vibe of comics and art on the walls. Great addition to the area.
Atmosphere: 5
Food: 5
Service: 5
Very cute coffee shop the pastries are amazing ! So much variety and the coffee taste great 😊
Atmosphere: 5
Food: 5
Service: 5
Such good coffee❤️ we got the Oreo latte with cold foam 😊
Super friendly staff and great service ❤️we will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Literally the best! The Cinnamon Cookie Butter latte is amazing! The macaroons are literally the best I’ve ever had! The pistachio and raspberry are my favorite! A must try, you will not be disappointed! 💕
Atmosphere: 5
Food: 5
Service: 5
Literally the best! The Cinnamon Cookie Butter latte is amazing! The macaroons are literally the best I’ve ever had! The pistachio and raspberry are my favorite! A must try, you will not be disappointed! 💕
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