McDonald's
1555 N Broadway St, Joliet
(815) 723-8333
Recent Reviews
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Spent $40 for nothing. Every item of my order was messed up & it's the 3rd time this has happened.
They do not care about mobile orders.
(*whether I use grubhub or instacart)
I never have problems when I walk in in-person. Especially in the morning, they seem like nice people, so thats why I kept trying more orders, but now I am done.
What I receive is ridiculous & my orders are in the evening, (when I get home from work) so I guess they just do whatever they want.
Today:
Missing 40 nuggets, Missing 2 Happy Meal toys (Pokémon), melted Shamrock shakes (2), No straws, & no condiments on child's burgers.
This happened before:
My large lemonade was water, no ice, no straw. Missing 20pc nuggets.
Other order:
3 Happy Meals no toy (Sanrio). No sauces on 20pc nuggets. 2 Large Sprites were water, no ice, no straws.
Gotta request another refund. :(
*instacart did not, grubhub will refund
Food: 2
Service: 1
The staff at this McDonalds is great!
Service: 5
What ypy would expect from McD's. The order was accurate and fries hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
Wait too long for food and when they bring my food it was something missing
2nd time my order got canceled for no reason me and my friends and family will no longer come here and I will no longer do uber eats and grubhub delivery's for this place also
Atmosphere: 1
Food: 1
Service: 1
It’s good and all but I am picking up and it has been over 20 minutes
Atmosphere: 5
Food: 5
Service: 4
I went to this McDonald's mind you I checked to see if they were open and they were but once I got there. There was no one and some of the lights were off I expected better from this McDonald's since this is my go to.
Service: 1
Used to be my favorite place to est. Now the quality has gone way down.
Atmosphere: 2
Food: 2
Service: 2
If I could give zero stars I would. I asked for 4 cheeseburgers no pickle no onion and a 10 piece with bbq and received 1 cheeseburger that was correct, 2 with onions on them, and 1 WITHOUT A BURGER! I then went back and got my refund but the craziest thing to me is they just go and throw the food away. Huge waste of food, time and money. Avoid this location and drive an extra mile for a McDonald’s that actually puts some effort in. There weren’t even any napkins
Atmosphere: 1
Food: 1
Service: 1
Food was nice and fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Strawberry & Crème Pie, Caramel Latte, Big Mac, Mcchicken, Double Quarter Pounder with Cheese, Mcdouble, Cheeseburger, French Fries
Restaurantji Recommends
Phone app. Worked well. Hot fries.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Couple orders got messed up, including mine. But they took care of it quickly. Not quick enough for a total KAREN that came in after me though. They were still professional with her even though she didn't deserve it. I was happy everyone was at least trying.
Atmosphere: 5
Food: 5
Service: 5
This place is ran pretty good, shout out to the manager and all the Mexicans running this place food is always good and service fast not like the other McDonald's
Atmosphere: 5
Food: 5
Service: 5
Not bad but sometime my order gets messed up but is fux fast so far so good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Pancake, World Famous Fries, Quarter Pounder Hamburger, Sausage Mcmuffin, Double Quarter Pounder with Cheese, Double Cheeseburger, Cheeseburger, French Fries
Shrinkflation has hit McDonalds.
Food: 1
Service: 5
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