McDonald's

1555 N Broadway St, Joliet
(815) 723-8333

Recent Reviews

Sort by
Angelica Gonzalez

Ordered grinch meal today they forgot to put the pickle salt, when I called back the young lady that answers the phone informed the manager, I could hear the manager reply in a bothered way saying “ well tell her to come pick it up” mind you I’m on my way to work just felt that was very rude. They act like the meal is so cheap you are paying that price for a reason double check before you just have off the stuff!!!

Nata

Im gonna sue you guys for not giving my buffalo sauce

Atmosphere: 1

Food: 1

Service: 2

Jessica donovan

Lady at the window was extremely rude. Manager was behind her the whole time telling her to be quiet. When I first pulled up to the window I was not acknowledged was turned around yelling at her manager when she opened the window. Food tasted like they havent changed there fryer oil in well over 200 frys. Chicken strips were burnt. Ill definitely be driving to the farther location before ever ordering from here again.

Atmosphere: 1

Food: 2

Service: 1

David Scurlock

i only go where im welcome...I was forced to stay outside fone day and they let me charge my phone for 2 hours with 2$ purchase.

Seb Lavelle

Food hit the right spot!

Atmosphere: 5

Food: 5

Service: 5

Raffaela Gurschke

Not a fan ordered McChicken it was double fried that means it was sitting there and they threw it in the fryer again it was so greasy 😕

Evelin Quinn

Spent $40 for nothing. Every item of my order was messed up & it's the 3rd time this has happened.

They do not care about mobile orders.
(*whether I use grubhub or instacart)

I never have problems when I walk in in-person. Especially in the morning, they seem like nice people, so thats why I kept trying more orders, but now I am done.

What I receive is ridiculous & my orders are in the evening, (when I get home from work) so I guess they just do whatever they want.

Today:
Missing 40 nuggets, Missing 2 Happy Meal toys (Pokémon), melted Shamrock shakes (2), No straws, & no condiments on child's burgers.

This happened before:
My large lemonade was water, no ice, no straw. Missing 20pc nuggets.

Other order:
3 Happy Meals no toy (Sanrio). No sauces on 20pc nuggets. 2 Large Sprites were water, no ice, no straws.

Gotta request another refund. :(

*instacart did not, grubhub will refund

Food: 2

Service: 1

Sam B

The staff at this McDonalds is great!

Service: 5

Patrick “ShadowDad” Greenlaw

What ypy would expect from McD's. The order was accurate and fries hot and fresh.

Atmosphere: 4

Food: 4

Service: 4

rogelio g

Wait too long for food and when they bring my food it was something missing

Adam Tadej

2nd time my order got canceled for no reason me and my friends and family will no longer come here and I will no longer do uber eats and grubhub delivery's for this place also

Atmosphere: 1

Food: 1

Service: 1

Lily

It’s good and all but I am picking up and it has been over 20 minutes

Atmosphere: 5

Food: 5

Service: 4

noonehome!

I went to this McDonald's mind you I checked to see if they were open and they were but once I got there. There was no one and some of the lights were off I expected better from this McDonald's since this is my go to.

Service: 1

Garry Scott

Used to be my favorite place to est. Now the quality has gone way down.

Atmosphere: 2

Food: 2

Service: 2

Sean Brennan

If I could give zero stars I would. I asked for 4 cheeseburgers no pickle no onion and a 10 piece with bbq and received 1 cheeseburger that was correct, 2 with onions on them, and 1 WITHOUT A BURGER! I then went back and got my refund but the craziest thing to me is they just go and throw the food away. Huge waste of food, time and money. Avoid this location and drive an extra mile for a McDonald’s that actually puts some effort in. There weren’t even any napkins

Atmosphere: 1

Food: 1

Service: 1

Loading...