McDonald's
1421 Riverboat Center Dr, Joliet
(815) 730-8141
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This was my second time going there in the morning. First time it was 5:00am they said they are closed and again today I ordered online to pick in store but their doors were locked i don’t know why they accept if they didn’t open doors.
Atmosphere: 5
Food: 5
Service: 1
They had the McRib need, I say, more.
Atmosphere: 5
Food: 5
Service: 5
2 employees at any given time. At night nobody speaks English cant even tell you which pop is which. Food is normally bad so that's no surprise! Ordered an online pick up for just a pop the line was so long and not moving so I went in nbd! Then she says there's only 2 employees there! Hands me a cup and says "Here, less work for me" wow thanks!
Atmosphere: 1
Food: 1
Service: 1
Doing doordash. Tried walking into the dining room but it was closed. Apparently use the drive thru after 8pm. It was 8:19pm on a Saturday. I guess this helps if you're not a doordash driver either
Service: 3
THIS LOCATION SUCKS, 8PM AND THE DINE IN IS CLOSED!! GET REAL OR CLOSE IT DOWN.. DON'T WASTE YOUR TIME HERE. ??????????
Atmosphere: 1
Food: 1
Service: 1
This location needs retraining on how to make speciality drinks/ shakes. I’ve come here several times to order a strawberry shake and they serve me a vanilla shake. Never had a tint of pink. I’ve ordered CARMEL frappes and you wouldn’t believe they would forget the CARMEL in a Carmel frappe… I had them remake the drink and watched the employee and manager laugh about the situation. Wouldn’t you believe it the drink came out just the same. The employees are acting like the Carmel and strawberry come out of their paychecks. Kinda sad they continue to increase their prices but decline in quality and service. I’d find another McDonald’s to Take your business to..
Atmosphere: 1
Food: 1
Service: 1
Fries were hot, drinks were cold, burgers were good.
I give 5 stars cause when i go super early in the morning service is fast!
Atmosphere: 5
Food: 5
Service: 5
So I just got a job around this mc Donald's and this is how I ate because the 2 women where to lazy to give me a tray and every time I come it's like they don't want to take care of me being pretty shouldn't affect anyone that's a hate crime everywhere I go women get mad it's not my fault that's grimmy to be honest not only that the lady who took my order and the older lady still have the nerve to laugh like saying it's the same thing but how would you feel going out to eat and then putting it to go? People need to think logically ?
Worst McDonalds experience in my memory. Nobody monitoring the inside cash register and all the manager cared about was the drive thru. Made several inside customers wait longer than 10 minutes. Every customer was very annoyed.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Good service. Food was terrible
Atmosphere: 2
Food: 1
Service: 5
They didn't want to sell me a hamburger through the window and go to sleep hungry all because of the manaller's ??
Service: 1
Came here a few times while on the way to Chicago and the service there was excellent ?? the bathrooms are always clean. One time they took a while with my order and the lady there apologized and gave me extra condiments which was so nice lol.. she's always nice when I come there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
This location was 1 of my favorites but one’s in a while they forgot to give me my drink and honestly I do too until I get home is when I remember. Unfortunately I had bad experience with the manager Amanda. She has no good customer service. She needs to learn how to treat and talk to the customers. I just hope someone above her or cooperate sees my review.
Recommended dishes: Big Mac
I just purchased a black coffee, but the server who took my order was busy on her phone.
Service: 2
Loading...