McDonald's

2885 Plainfield Rd, Joliet
(815) 439-1045

Recent Reviews

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Rose Plaza

Employees should care about what kind of food leaves that kitchen. Unfortunately hard buns was not what I ordered with my food. 3 burgers and all with hard buns. Shouldn’t matter what time we go through the drive thru, you should always give them decent food. We pay a lot of money for the food and get shitty food. Gives me no choice to go to other restaurants. If they are concerned with leaving early, than close earlier. If it says midnight closing, shouldn’t mean 1150, let’s give them leftover hard n old food. Very bad for business.

Atmosphere: 1

Food: 1

Service: 1

Shayla Williams

Go there whenever we go grocery shopping never go grocery shopping on an empty stomach

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Mi kor

Fast drive thru!

Service: 4

Ryan Blackman

I only eat at McDonald’s once a year for McRib. Have moved away from processed mass-produced fast food except for this one seasonal throwback experience.

Surprised to have a great experience with a very clean store, extremely friendly staff and fresh hot sandwich that was the first one for lunch that day fries were great. Very attentive service staff.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Mcrib

Cheyenne Payton

Terrible service. I ordered a caramel frappe with caramel drizzle and no whipped cream. They handed me a frappe that was leaking all over the place and the cup was sticky. I brought back the drink because I felt disgusted and because it didn’t have caramel drizzle. The “manager” which I couldn’t tell she wasn’t a manager due to her wearing outside clothing rather than the manager uniform. The manager lied and said the frappe doesn’t come with caramel drizzle if no whipped cream was requested. I told her to give me my money back and instead of just simply refunding me she wanted to argue. Terrible staff I regret going to this location.

Atmosphere: 1

Food: 1

Service: 1

Maria T Rodriguez

Service is very bad, I told someone that the machine didn't print the receipt, they completely ignored me, I waited a while, I asked again they gave me attitude.
And I always ask nicely, I'm not rude.
After we finished our smoothies, my grandkids kids wanted a happy meal, not because he was hungry, but he wanted the bucket I guess for Halloween, I asked what was I side, I got ignored again, and I said to my grand son, is bad service here lest go someplace else, a woman worker heard what I said, didn't say anything and went and sat down and eat her food.
I like the playground for my grand kids, I just wish you had better service.

Atmosphere: 4

Food: 5

Service: 1

Tatiana Muñoz Hidalgo

It was ok

Atmosphere: 5

Food: 5

Service: 5

Illinois_Roadbuff

Fine McDonalds, very modern. However, the food was rushed and we got take out bags although we chose to eat in… Service was great though.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: French Fries, Mcdouble

Laurie De La Rosa

Very clean friendly people & they clean the tables!!!

Dietary restrictions: Ask for no salt, no mayo etc
Sugar free. No bread lettuce instead etc

Parking: There is parking but sometimes you have to wait for one or park elsewhere but rarely

Kid-friendliness: Of course kids love it , huge play center with digital light up games

Wheelchair accessibility: Yes totally accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Bagel, Hamburger, Sausage Burrito, Double Cheeseburger, 20 Piece Spicy Mcnuggets, Quarter Pounder Hamburger, Cheeseburger, Dr Pepper, Double Filet-O-Fish, Chocolate Chip Cookie, Mcdouble, Hamburger Happy Meal, Sausage

Jeremy Pardo

Take my kids cuz of the playplace

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, 20 Piece Spicy Mcnuggets

john zivec

Grandkids love the indoor playground

Atmosphere: 3

Food: 3

Service: 5

Aldo Vazquez

The potatoes were too salty, I went with my family and I didn't really enjoy my meal.

Atmosphere: 3

Food: 2

Service: 4

Ashley Blu

This 5 star review is for Tiffany! She came to the rescue after a stressful day at the airport! The screen shut down but she was patient, understanding and the absolute sweetest! Pay her more because she deserves it

Service: 5

Daniel Mendez

McDonald's number one in fast breakfasts,

Atmosphere: 5

Food: 5

Service: 5

James Russell

Nuggets warm at best. Ordered iced coffee, got regular hot. But they exchanged it.

Food: 3

Service: 3

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