I went in to pick up my food, and the cashier was friendly and polite to the customer before me, wishing him a good day and everything. But when it was my turn, she just handed me my bag without saying a word and gave me a look of pure attitude. It felt rude and unwelcoming.
Atmosphere: 1
Food: 2
Service: 1
Daniel Martinez
Slow service and they don’t open when they are supposed to be open
Service: 1
Erin Chapman
Just had the WORST experience tonight and will be taking my business elsewhere/calling corporate.
I've been a regular of this location on and off for years with my Mom. Always an online ordering gal. Gotta get those points, right? I placed my order a little after 6:30 to be ready asap. It can depend on obvious conditions on when it would be ready each time I order. I was given a pick up time of 6:55 but according to my receipt it was supposedly not received until 6:52? That's confusing considering the majority of the times I go to pick up, my order is already ready and I can see it on the shelf.
I came to pick up my order. I always wait patiently, and had spotted my usual 2 plate order bagged up and ready with my name on it. Of course there was a doordasher who thought he was more important and got in front of me. Fine. Then next think you know, my order is gone! I tell the cashier this, and doesnt even bother to apologize, confirm/ease my suspicion, or even verbally confirm with me that the order would and or could be remade. She asked me for my name for like the 3rd time and I may have sounded exasperated. I was starting to get mad, however I wasnt trying to express rudeness. I do my best not to take my exhaustion out on people but hey, it happens right? And I'm sorry in that can be perceived as hurtful. (I also just want to note that we have had issues spread out over time similar to other experiences mentioned here, however we had forgone those.) I am never one to publicly express my experiences unless something egregious such as this warrants it.
Continuing on, she essentially told me to not be that way and then I told her then maybe don't give my food to the wrong person. I was not trying to cause trouble! I'm not 100% sure if she heard me but I didnt say anything else after that. Not one single apology from anyone.
My mom, seeing how upset I was when I got home, went back and made a complaint. They wanted to claim my food wasnt even ready. THE MANAGER told my mother that good, never to come back.
We do not appreciate nor deserve that treatment. I will be requesting deletion of my rewards account. You guys obviously need to set higher service standards for how well you pay.
Atmosphere: 1
Food: 5
Service: 1
Marko J
When i ordered a big plate I got the proper amount of sides but they gave me extra small portions of the meat choices. Plus the fried rice isn't fried rice.
Steven Cornwall
Nicely decorated, however they charge extra for what they call panda crafted beverages wich in other parts of the country are part of the soda bar. The clerk lets people cut in line to pay making others wait longer that expected. Food was standard panda
Atmosphere: 3
Food: 3
Service: 2
Sarah Wilson
The lady manager on August 3rd was very rude; she was tapping her finger while I was ordering. Meanwhile, other people took longer than I was. She was very unprofessional/rude. Corporate needs to come in and look at this horrible place!
Atmosphere: 1
Food: 1
Service: 1
Julie Hicks
I like going there it was good all the way food portions, clean, friendly even the manager was helping the staff which was nice because you don't see that ,that often anymore
Atmosphere: 5
Food: 5
Service: 5
C Denver
If the staff could work backwards or freeze time, they would. Line was out the door at dinner rush with only 1 member taking orders. 2 employees giggling to themselves in the middle of the chef line and 1 out back smoking. I have never seen a Panda like this. Couldn't even pay to leave, there was no one there!
Atmosphere: 1
Food: 4
Service: 1
Lisa
Not a terrible panda, but I've definitely had better. Stale eggrolls and cookies. Not the cleanest panda I've gone to either. Food is not the freshest.
Atmosphere: 3
Food: 3
Service: 3
IBRA Qasim
⭐ Never Again. Extremely Disappointed.
This was hands down one of the worst experiences I’ve had with Panda Express. The food was cold, overcooked, and tasted like it had been sitting out for way too long. Portions were small, and nothing had the fresh flavor you’d expect.
On top of that, the staff was rude and rushed, like they couldn’t care less. No greeting, no thank you, and zero attention to the order. The place didn’t feel clean, and honestly, the whole visit was just off.
I won’t eat from here ever again. There are way better options nearby where at least they treat customers with some respect and serve fresh food.
I love this panda food always on point wish they gave more than 6 shrimp for honey walnut shrimp being that they charge extra for it
Atmosphere: 5
Food: 5
Service: 5
Tefi Camacho
In general, every time I go to this location, the food is good, warm and freshly cooked. The line to order moves quickly. Occasionally, the tables aren't clean enough for dine-in.
Atmosphere: 4
Food: 5
Service: 4
Crystal Beu-Kostelaz
Very rude workers
Atmosphere: 3
Food: 5
Service: 1
J Bobb
No gloves, bad attitude
Atmosphere: 1
Food: 1
Service: 1
Game Changer
Panda rules in this sector. Portions are beyond big. Food is fresh. And it taste authentic. Join their rewards. It's is fun and great deals
I went in to pick up my food, and the cashier was friendly and polite to the customer before me, wishing him a good day and everything. But when it was my turn, she just handed me my bag without saying a word and gave me a look of pure attitude. It felt rude and unwelcoming.
Atmosphere: 1
Food: 2
Service: 1
Slow service and they don’t open when they are supposed to be open
Service: 1
Just had the WORST experience tonight and will be taking my business elsewhere/calling corporate.
I've been a regular of this location on and off for years with my Mom. Always an online ordering gal. Gotta get those points, right?
I placed my order a little after 6:30 to be ready asap. It can depend on obvious conditions on when it would be ready each time I order. I was given a pick up time of 6:55 but according to my receipt it was supposedly not received until 6:52? That's confusing considering the majority of the times I go to pick up, my order is already ready and I can see it on the shelf.
I came to pick up my order. I always wait patiently, and had spotted my usual 2 plate order bagged up and ready with my name on it. Of course there was a doordasher who thought he was more important and got in front of me. Fine. Then next think you know, my order is gone! I tell the cashier this, and doesnt even bother to apologize, confirm/ease my suspicion, or even verbally confirm with me that the order would and or could be remade. She asked me for my name for like the 3rd time and I may have sounded exasperated. I was starting to get mad, however I wasnt trying to express rudeness. I do my best not to take my exhaustion out on people but hey, it happens right? And I'm sorry in that can be perceived as hurtful. (I also just want to note that we have had issues spread out over time similar to other experiences mentioned here, however we had forgone those.) I am never one to publicly express my experiences unless something egregious such as this warrants it.
Continuing on, she essentially told me to not be that way and then I told her then maybe don't give my food to the wrong person. I was not trying to cause trouble! I'm not 100% sure if she heard me but I didnt say anything else after that. Not one single apology from anyone.
My mom, seeing how upset I was when I got home, went back and made a complaint. They wanted to claim my food wasnt even ready. THE MANAGER told my mother that good, never to come back.
We do not appreciate nor deserve that treatment. I will be requesting deletion of my rewards account. You guys obviously need to set higher service standards for how well you pay.
Atmosphere: 1
Food: 5
Service: 1
When i ordered a big plate I got the proper amount of sides but they gave me extra small portions of the meat choices. Plus the fried rice isn't fried rice.
Nicely decorated, however they charge extra for what they call panda crafted beverages wich in other parts of the country are part of the soda bar. The clerk lets people cut in line to pay making others wait longer that expected. Food was standard panda
Atmosphere: 3
Food: 3
Service: 2
The lady manager on August 3rd was very rude; she was tapping her finger while I was ordering. Meanwhile, other people took longer than I was. She was very unprofessional/rude. Corporate needs to come in and look at this horrible place!
Atmosphere: 1
Food: 1
Service: 1
I like going there it was good all the way food portions, clean, friendly even the manager was helping the staff which was nice because you don't see that ,that often anymore
Atmosphere: 5
Food: 5
Service: 5
If the staff could work backwards or freeze time, they would. Line was out the door at dinner rush with only 1 member taking orders. 2 employees giggling to themselves in the middle of the chef line and 1 out back smoking. I have never seen a Panda like this. Couldn't even pay to leave, there was no one there!
Atmosphere: 1
Food: 4
Service: 1
Not a terrible panda, but I've definitely had better. Stale eggrolls and cookies. Not the cleanest panda I've gone to either. Food is not the freshest.
Atmosphere: 3
Food: 3
Service: 3
⭐ Never Again. Extremely Disappointed.
This was hands down one of the worst experiences I’ve had with Panda Express. The food was cold, overcooked, and tasted like it had been sitting out for way too long. Portions were small, and nothing had the fresh flavor you’d expect.
On top of that, the staff was rude and rushed, like they couldn’t care less. No greeting, no thank you, and zero attention to the order. The place didn’t feel clean, and honestly, the whole visit was just off.
I won’t eat from here ever again. There are way better options nearby where at least they treat customers with some respect and serve fresh food.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
I love this panda food always on point wish they gave more than 6 shrimp for honey walnut shrimp being that they charge extra for it
Atmosphere: 5
Food: 5
Service: 5
In general, every time I go to this location, the food is good, warm and freshly cooked. The line to order moves quickly. Occasionally, the tables aren't clean enough for dine-in.
Atmosphere: 4
Food: 5
Service: 4
Very rude workers
Atmosphere: 3
Food: 5
Service: 1
No gloves, bad attitude
Atmosphere: 1
Food: 1
Service: 1
Panda rules in this sector. Portions are beyond big. Food is fresh. And it taste authentic. Join their rewards. It's is fun and great deals
Atmosphere: 5
Food: 5
Service: 5
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