Popeyes Louisiana Kitchen
441 E Cass St, Joliet
(815) 582-4781
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Better than before
Atmosphere: 5
Food: 4
Service: 4
I order on line all the time. Always on time and delicious.
Atmosphere: 5
Food: 5
Service: 5
awesome service, gave me enough napkinsš«¶
Food: 5
Service: 5
Gabage donāt waste ya money
Atmosphere: 1
Food: 1
Service: 1
If i could give it a zero i would idk who is hiring these people but specifically one of the ladies there has a stank attitude and shouldnāt be working these if shes gonna be yelling and having an attitude she should go somewhere else
Good customer service.
Love that chicken at Popeyes!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Combo, Popeyes Golden BBQ Chicken Sandwich
I visited today and specifically asked for fresh fries. The fries were fresh, but the chicken was terrible. I ordered six wings and was given party wings instead. The wings were cold, had no crunch at all, and were chewy. Unfortunately, I had already driven halfway home before realizing the issue, had to go back for a refund. This was my first visit and will definitely be my last. Very disappointed with this unsavory establishment.
Atmosphere: 1
Food: 1
Service: 3
They weren't necessarily quick, but even in the middle of the night, they made us fresh, hot, delicious, spicy chicken. I'm not sure why people have had a bad experience, but this time we went, it was a true return to form.
Atmosphere: 4
Food: 5
Service: 5
I received multiple text messages confirming that my whole turkey order was ready for pickup, so I arrived at the store expecting a smooth transaction. Instead, I experienced unnecessary confusion and unprofessional behavior from staff.
When I provided my full name, employees insisted the order was not there. After approximately 30 minutes of back-and-forth, it was discovered that the issue was due to my full name not fully printing on the receipt label. This was a simple printing limitation that could have been communicated respectfully. Unfortunately, instead of an apology or assistance, I was met with dismissive attitudes and and unprofessional responses.
Given that I prepaid for the turkey and arrived with all confirmation messages, it was unacceptable to be treated as if I was attempting to take someone elseās order. I had to firmly advocate for myself just to receive the product I purchased.
I understand that mistakes happen, but the tone and lack of customer service were disappointing, especially during a holiday pickup. I am requesting that this issue be reviewed and that corrective action be taken to ensure customers receive respectful, informative, and professional service.
Atmosphere: 1
Food: 3
Service: 1
Friendly Staff, Great service and amazing food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fresh hot food and courteous service
Every time Iāve been here the food is hot and the service was great š hardly any wait in line 10 out of ten Iām trying again!
Atmosphere: 5
Food: 5
Service: 5
Chicken is Delicious!
Atmosphere: 5
Food: 5
Service: 5
Love the food. Especially the wings,so delicious. Have tried all the sides.
The employees have always been great and so pleasant.
Atmosphere: 4
Food: 5
Service: 5
Ordering went quick but it was late at night
Atmosphere: 5
Food: 5
Service: 5
Loading...