I’m never one to call to complain but I called in about missing food. the gentleman who answer the phone was very professional and polite said to bring in receipt for missing food and I would get my missing food. Mind you I live 20 minutes away for this location.My husband went back with receipt in hand and handed it to an employee. Maria was called over and then gave my husband a very rude comment saying “you see these markings here means we separated them”the order. Pretty much saying my husband was wrong and that we received our food. She was rude and unprofessional I am in no need of free hand outs but if I pay for something I expect for my order to be in the bag. All I wanted was the food I was missing that I paid for. Maria didn’t have to be rude we all make mistakes and I get that. If she indeed is a manager this location is in need of a new one because she dosent know how to talk to people with respect.
Rob DeBosko
Food Has been good overtime we have been here. Employees have been nice too..no complaints
Kevin Kollins
Went in to get two and a half pounds of beef to go ..they don't take orders at the counter... told me to put the order in the kiosk.. beef to go is not on the kiosk menu ...they did not know how to put my order in... took about 20 minutes for them just to get my order put in for a package of beef they had to grab out of the refrigerator
Brian Walker
Food was good
carina rodriguez
Loved it! Warm fresh food! Tasted great :)
haroldlm64
I don't know, but it seems that when I order my food from the app, it's just not right. The portion sizes seem smaller. The food is just different. The beef sandwich is the most noticeable. Dry.
Atmosphere: 5
Food: 4
Service: 5
Regina H.
Love the rapid pick up option! My chocolate cake was ready and waiting for me😋
Atmosphere: 5
Food: 5
Service: 5
Sabrina Slove
Just want to give a quick k shoutout to y'all's employee Rickey! He had greeted me a with a smile and was super sweet! 10/10 he deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Dan Leopold
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries, Cheeseburger, Hot Dog
Mike Westerfield
Wait in line, then order food, about to pay when informed cash only?!?!? It's 2024 that's so inconvenient
Always a good meal ...we use this location when in Joliet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Fries, Beef N Cheddar, Cheeseburger, Sweet Peppers, Chopped Salad
Michael Charney Jr
Alot Better Today! no bums Asking for $$$ in the drive thru! food better than 1 month ago!
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Spicy Chicken, Italian Beef, Greek Salad
Average Joe
My company Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Italian Beef, Fries
William Bloom
Everything just perfect. Loved every minute. Outstanding staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef
Vincent Rossi
I’ve been here twice, and both times one or more things is missing from my order. Reading the reviews, it seems to be a common problem here, so sit there and check your bags. The managers really need to get a handle on their staff. Other than their staff’s complete inability to count items, the food is fantastic.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Italian Beef, Fries, Cheeseburger, Chopped Salad, Cheese Fries
I’m never one to call to complain but I called in about missing food. the gentleman who answer the phone was very professional and polite said to bring in receipt for missing food and I would get my missing food. Mind you I live 20 minutes away for this location.My husband went back with receipt in hand and handed it to an employee. Maria was called over and then gave my husband a very rude comment saying “you see these markings here means we separated them”the order. Pretty much saying my husband was wrong and that we received our food. She was rude and unprofessional I am in no need of free hand outs but if I pay for something I expect for my order to be in the bag. All I wanted was the food I was missing that I paid for. Maria didn’t have to be rude we all make mistakes and I get that. If she indeed is a manager this location is in need of a new one because she dosent know how to talk to people with respect.
Food Has been good overtime we have been here. Employees have been nice too..no complaints
Went in to get two and a half pounds of beef to go ..they don't take orders at the counter... told me to put the order in the kiosk.. beef to go is not on the kiosk menu ...they did not know how to put my order in... took about 20 minutes for them just to get my order put in for a package of beef they had to grab out of the refrigerator
Food was good
Loved it! Warm fresh food! Tasted great :)
I don't know, but it seems that when I order my food from the app, it's just not right. The portion sizes seem smaller. The food is just different. The beef sandwich is the most noticeable. Dry.
Atmosphere: 5
Food: 4
Service: 5
Love the rapid pick up option! My chocolate cake was ready and waiting for me😋
Atmosphere: 5
Food: 5
Service: 5
Just want to give a quick k shoutout to y'all's employee Rickey! He had greeted me a with a smile and was super sweet! 10/10 he deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries, Cheeseburger, Hot Dog
Wait in line, then order food, about to pay when informed cash only?!?!? It's 2024 that's so inconvenient
Restaurantji Recommends
Always a good meal ...we use this location when in Joliet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Fries, Beef N Cheddar, Cheeseburger, Sweet Peppers, Chopped Salad
Alot Better Today! no bums Asking for $$$ in the drive thru! food better than 1 month ago!
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Spicy Chicken, Italian Beef, Greek Salad
My company Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Italian Beef, Fries
Everything just perfect. Loved every minute. Outstanding staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef
I’ve been here twice, and both times one or more things is missing from my order. Reading the reviews, it seems to be a common problem here, so sit there and check your bags. The managers really need to get a handle on their staff. Other than their staff’s complete inability to count items, the food is fantastic.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Italian Beef, Fries, Cheeseburger, Chopped Salad, Cheese Fries
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