I don't know, but it seems that when I order my food from the app, it's just not right. The portion sizes seem smaller. The food is just different. The beef sandwich is the most noticeable. Dry.
Atmosphere: 5
Food: 4
Service: 5
Regina H.
Love the rapid pick up option! My chocolate cake was ready and waiting for me😋
Atmosphere: 5
Food: 5
Service: 5
Sabrina Slove
Just want to give a quick k shoutout to y'all's employee Rickey! He had greeted me a with a smile and was super sweet! 10/10 he deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Dan Leopold
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries, Cheeseburger, Hot Dog
Mike Westerfield
Wait in line, then order food, about to pay when informed cash only?!?!? It's 2024 that's so inconvenient
Robert Hand
Always a good meal ...we use this location when in Joliet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Fries, Beef N Cheddar, Cheeseburger, Sweet Peppers, Chopped Salad
Michael Charney Jr
Alot Better Today! no bums Asking for $$$ in the drive thru! food better than 1 month ago!
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Spicy Chicken, Italian Beef, Greek Salad
Average Joe
My company Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Italian Beef, Fries
William Bloom
Everything just perfect. Loved every minute. Outstanding staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef
Vincent Rossi
I’ve been here twice, and both times one or more things is missing from my order. Reading the reviews, it seems to be a common problem here, so sit there and check your bags. The managers really need to get a handle on their staff. Other than their staff’s complete inability to count items, the food is fantastic.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Italian Beef, Fries, Cheeseburger, Chopped Salad, Cheese Fries
Ricardo Rodriquez has served me two times at the drive through at the Joliet location and had the BEST attitude and has GREAT customer service! And, a great smile! He needs a raise!!! Good job Ricardo.
Service: 5
Recommended dishes: Italian Beef
Greg Georgaklis
Not like an original portillo's. Sorry years ago Portillo was good..not good no more 🚫
Atmosphere: 2
Food: 2
Service: 2
Viola Harris
I had my food delivered through doordash. The food was cold the fries were gross cold. And the meat tastes very funny I wish I could have gotten my money back these Portillo's out here in Joliet a horrible. The amount of money that you pay for their food you should have great tasting food they need to change the Fry's as well f r i e s
Atmosphere: 1
Food: 1
Service: 1
Anthony Regina
Skipped my order in line. Acted like I was not even there. No acknowledgement. Don’t expect good service from this location.
I don't know, but it seems that when I order my food from the app, it's just not right. The portion sizes seem smaller. The food is just different. The beef sandwich is the most noticeable. Dry.
Atmosphere: 5
Food: 4
Service: 5
Love the rapid pick up option! My chocolate cake was ready and waiting for me😋
Atmosphere: 5
Food: 5
Service: 5
Just want to give a quick k shoutout to y'all's employee Rickey! He had greeted me a with a smile and was super sweet! 10/10 he deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries, Cheeseburger, Hot Dog
Wait in line, then order food, about to pay when informed cash only?!?!? It's 2024 that's so inconvenient
Always a good meal ...we use this location when in Joliet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Fries, Beef N Cheddar, Cheeseburger, Sweet Peppers, Chopped Salad
Alot Better Today! no bums Asking for $$$ in the drive thru! food better than 1 month ago!
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Spicy Chicken, Italian Beef, Greek Salad
My company Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Italian Beef, Fries
Everything just perfect. Loved every minute. Outstanding staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef
I’ve been here twice, and both times one or more things is missing from my order. Reading the reviews, it seems to be a common problem here, so sit there and check your bags. The managers really need to get a handle on their staff. Other than their staff’s complete inability to count items, the food is fantastic.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Italian Beef, Fries, Cheeseburger, Chopped Salad, Cheese Fries
Restaurantji Recommends
Ricardo Rodriquez has served me two times at the drive through at the Joliet location and had the BEST attitude and has GREAT customer service! And, a great smile! He needs a raise!!! Good job Ricardo.
Service: 5
Recommended dishes: Italian Beef
Not like an original portillo's. Sorry years ago Portillo was good..not good no more
🚫
Atmosphere: 2
Food: 2
Service: 2
I had my food delivered through doordash. The food was cold the fries were gross cold. And the meat tastes very funny I wish I could have gotten my money back these Portillo's out here in Joliet a horrible. The amount of money that you pay for their food you should have great tasting food they need to change the Fry's as well f r i e s
Atmosphere: 1
Food: 1
Service: 1
Skipped my order in line. Acted like I was not even there. No acknowledgement. Don’t expect good service from this location.
It is a drive-thru, no need to answer atmosphere
Food: 5
Service: 5
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