Starbucks
$ • Coffee Shops
Hours:
1536 Division Street, Illinois Rte 59, Shorewood
(815) 254-0213
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This location desperately needs more help. Even when you order ahead they can’t get your order out on time. Go down the road to another location.
Very slow and poor customer service. I mobile ordered with a 3-8 minute wait. After 10 minutes from when I ordered I asked how far behind they were on their mobile orders and she snapped "I dont know, I just started". It was another 8 minutes before my drink was ready. In the mean time people walked in, ordered their drinks, got their drinks and left. Very disappointed compared to other locations.
Ratings
Menu
Hours
| Monday | 4:30AM - 9:30PM |
| Tuesday | 4:30AM - 9:30PM |
| Wednesday | 4:30AM - 9:30PM |
| Thursday | 4:30AM - 9:30PM |
| Friday | 4:30AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 9:30PM |
People in Shorewood Also Viewed
Starbucks provides a welcoming atmosphere, where customers feel valued. The baristas, including Lesley, are friendly and attentive, greeting regulars by name with a smile. Orders are prepared timely, whether placed in-store or through the app. Even during busy periods, employees apologize for delays and accommodate customers' needs. This location stands out for its excellent service, ensuring a pleasant experience for all visitors. Despite a past incident involving a disruptive customer, the staff maintains a positive and accommodating attitude.