Starbucks

3064 Plainfield Rd, Joliet
(815) 846-2555

Recent Reviews

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Kendra Scott

Starbucks corporate this location needs help! The staff are not trained well on service or making drinks!

Atmosphere: 1

Food: 1

Service: 1

cesar bolanos

I don’t usually go to this Starbucks often but I had just went there today and the food and drink I received was amazing and the customer service was some of the best service I’ve received. Especially the lady at the window, I think her name was Julia(sorry if I got the name wrong). She was incredibly nice and was genuinely very helpful . I will definitely be going back there very soon!!!

Atmosphere: 5

Food: 5

Service: 5

Thuận Ngô

“I ordered two of the same coffees, but they came out different. I asked for ice FOUR times before they finally brought it, and then it was just a ridiculously tiny cup.”

Atmosphere: 1

Food: 1

Service: 1

John Doe

Average Starbucks.

Heidi Lopez

WOW!!! I am shocked one of your barista’s remembered me! AND REMEMBERED my previous order! You never get that anywhere else, so thank you Rosa for welcoming me back! I am always consistently ordering from the location and it definitely has ample seating each time I come in!!

Atmosphere: 5

Food: 5

Service: 5

Cherrie Jenski

Quick, fast service!

Service: 5

JeffShelby Naugle

We had some time to spare before catching a flight back home to Texas. This location was clean, bright, and inviting. The tables and seating arrangements were perfect for working away from home. Liz (shift supervisor) was absolutely outstanding. She knows how to make a customer feel like Starbucks is their third place. Great job Liz. You are a wonderful ambassador for Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Danielle Davis

During heat wave, asked for a cup of tap water. Told I would need to purchase something in order for them to give me a water. $4.20 for a tall iced coffee so that I could give my child some water.

pey pey

the girl was very rude and rushing me while taking my order. not to mention my matcha was half assed… do better

Atmosphere: 1

Food: 1

Service: 1

Sarah Fialko

Shout-out to Michael for the exceptional service and kindness!

Service: 5

Gabby Chavez-Sanchez

Great new coffee venue. Great friendly crew!💓

Atmosphere: 5

Food: 5

Service: 5

Vesselin Pandoursky

Always behind location criminally understaffed very poor management

Javi

I waited 30 minutes for a single matcha drink. Absolutely unacceptable. The store wasn’t even that busy, and no one bothered to update me on the delay. When I finally got my drink, it wasn’t even made right. If this is the standard now, I’ll be taking my caffeine cravings elsewhere.

Atmosphere: 2

Food: 3

Service: 1

Driven

Mobile ordering available. not too crowded nor busy. order was fast. Highly recommend if in area

Michael Odihirin

Peaceful

Atmosphere: 5

Food: 4

Service: 4

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