Subway
1354 Houlbolt Rd, Riverboat Center Dr, Joliet
(815) 741-3878
Recent Reviews
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Staff is very rude. Store never opens on time. Very poorly run store .
Service: 1
Wasn't even open when it was supposed to be, no break sign and locked from the outside.
The store is always clean, great customer service from Natalie and Giselle they are really nice
Atmosphere: 5
Service: 5
Really good food and service.
Atmosphere: 5
Food: 5
Service: 5
Asked for no marinara sauce. The sandwich was also made very sloppy. First and LAST time eating from this location
Food: 1
Service: 1
I have never waited 30 minutes in a subway just to get seen but today it happened. They had one lady behind the counter. I asked for two sandwiches. She decided instead of making my second sandwich first she would take the order from the person behind me then make my second sandwich by the time I got home my first sandwich was cold. Then she gave me some bag that broke on my way out so my protein bowl fell everywhere. I urge others to stay away from this location unless you're desperate! Horrible customer service no apologies for the wait mind you there was only one person in line that caused a 30 minute wait and he got one sandwich. The two workers were very confused and possibly new. If that's the case, they should've had someone else helping them out.
Atmosphere: 1
Food: 1
Service: 1
Their food somehow gave me food poisoning. How do I know it came from them? Besides chicken broth, Subway was the only thing I had to eat that day.
Atmosphere: 3
Food: 1
Service: 3
almost everytime their bread is stale and hard
Food: 1
Very good service
Atmosphere: 5
Food: 5
Service: 5
Placed an order for curbside pickup on the app. Parked and followed the on screen instructions to wait for an employee to bring the order out. Waited 15 minutes, walked inside and my.order was on the shelf just waiting. Don't have curbside as an option if no one is available to do so. Looked like there was only 1 employees inside, if there were others they were no where to be found. The sandwiches were ok, nothing special, but the way they were made was sloppy, everything falling off.
Restaurantji Recommends
I will try again, but... the teenagers seemed to not want to be at work, or they didn't care to work with each other. My toasted bread was burnt, but they still gave it to me. They seemed to not care, and the food exposed them.
Atmosphere: 1
Food: 1
Service: 2
After I placed my order employee stated they were not accepting coupons. No sign anywhere saying otherwise. The only reason I visited this location was the fact they were accepting coupons previously. Cost for a footlong BLT was $14.29 with tax!
Atmosphere: 1
Food: 2
Service: 1
Jaxon and Mehki are the best employee of all time bro I went in for the bogo subs and had them each make the same thing for me and they were so good I compared the two subs and Jaxons was better but they were both so amazing
Jaxon and Mehki are the best employee of all time bro I went in for the bogo subs and had them each make the same thing for me and they were so good I compared the two subs and Jaxons was better but they were both so amazing
Placed an order for curbside pickup on the app. Parked and followed the on screen instructions to wait for an employee to bring the order out. Waited 15 minutes, walked inside and my.order was on the shelf just waiting. Don't have curbside as an option if no one is available to do so. Looked like there was only 1 employees inside, if there were others they were no where to be found. The sandwiches were ok, nothing special, but the way they were made was sloppy, everything falling off.
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