This was actually very sad for me to say, but this Taco Bell has gone way down. They use to be quite good. Today they dropped the ball. I asked for no lettuce and ez bean. To which they had to remake my order 2 separate times while I was there and not including their original mistake. Then they decided to give me this… not at all appetizing…
Grace Stepien
Almost every single time I go there my order is messed up, I ordered 4 cheese quesadillas and I got all chicken, my significant other can’t have chicken so they couldn’t eat anything at all. When I tried to let them know they messed up they couldn’t do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Lilly Nicholas
Ordered on the mobile app at 8:00 arived around 8:12 and employees gave me the worst attitude. It took over 25 minutes to receiver my order and it was not anything crazy, they forgot one of two drinks I ordered at first and I had to ask for it, and after scooping half the fries they just threw into the bag into each fry container, each was only half full at best. The attitude and soggy fries really ruined the experience. Im not a karen and I hate to leave a bad review but this is the worst experience ive ever had at a food establishment ever.
Atmosphere: 1
Food: 1
Service: 1
Kate R
After paying then waiting to get my food, she hands me my food and doesn’t say anything and shuts the window so I thought I had more food coming so she comes back to the window and gives me a look and I ask is that everything she says yes and I say thank you and leave ( she should have said thank you have a nice day when handing me food if that was it) I get home and my husband’s nacho bell grande is missing and today he opens up his Gordita for lunch and there’s no meat!!! Normally we would be whatever and move on but we spent $63!!!!! Never coming here again!
Food: 3
Service: 3
Jake Hathaway
Please save yourself the time and get ANTHING but this. Literally anything. Wet cat food would be better
Atmosphere: 1
Food: 1
Service: 1
Tee
Trash don't go
Atmosphere: 1
Food: 1
Service: 1
Brittani Pendleton
New cooks made the food wrong which gave me food poisoning and I went into early labor. I went back through and they were kind about remaking it but now I feel like I should be fully refunded due to the symptoms and issues I’m having.
Atmosphere: 1
Food: 1
Service: 5
Richard Hays
Good food decent prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Mookdad Nooh
1.09 for a cup of water? Lol. No thanks.
Amanda Asbury
My experience today was AMAZING! It has been a LONG time since I've had a good experience at ANY Taco Bell as far as food quality and sufficient staffing at any of the establishments. The cashier Isaac H. had the most electric charisma and upbeat personality I've ever seen, it was contagious! I left smiling and in a good mood from our short but impressive interaction. Once I got home my food was WONDERFUL! It was beautifully prepared and wasn't skimpy on ingredients like I have unfortunately had in my past few experiences at several different locations. THANK YOU AS WELL to the workers on the foodline! You also made today's experience at Taco Bell on Mall Loop, Joliet IL most enjoyable ? it's nice to actually receive a meal that is worth the money you paid for it! If I knew your names I would give you recognition as well but I can add that the employees working on Friday May 19th 2023 at 12:58pm were absolutely amazing ? and deserve to be recognized for amazing service ?
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Kyla Krajno (Rainbow Loom Tutorials)
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Don Reidl
The lobby door was propped open and we were getting ready to order when someone who I’m assuming was the manager came out from the back area and rudely told us the lobby was closed. No explanation why. Won’t be going to this Taco Bell ever again.
Jarylle Espinosa
Went to appease my menstrual cravings and the guys there were so vibey and helpful! Great customer service :) also, you can never go wrong with a quesadilla from Taco Bell
Dan
they put cheese on my order two times when I said no cheese and than a different customer came in ordering no dairy products and they messed up on his too I just wanted my money back the first time they messed up I was in no mood to complain every Taco Bell sucks when it comes to dietary restrictions
This was actually very sad for me to say, but this Taco Bell has gone way down. They use to be quite good. Today they dropped the ball. I asked for no lettuce and ez bean. To which they had to remake my order 2 separate times while I was there and not including their original mistake. Then they decided to give me this… not at all appetizing…
Almost every single time I go there my order is messed up, I ordered 4 cheese quesadillas and I got all chicken, my significant other can’t have chicken so they couldn’t eat anything at all. When I tried to let them know they messed up they couldn’t do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Ordered on the mobile app at 8:00 arived around 8:12 and employees gave me the worst attitude. It took over 25 minutes to receiver my order and it was not anything crazy, they forgot one of two drinks I ordered at first and I had to ask for it, and after scooping half the fries they just threw into the bag into each fry container, each was only half full at best. The attitude and soggy fries really ruined the experience. Im not a karen and I hate to leave a bad review but this is the worst experience ive ever had at a food establishment ever.
Atmosphere: 1
Food: 1
Service: 1
After paying then waiting to get my food, she hands me my food and doesn’t say anything and shuts the window so I thought I had more food coming so she comes back to the window and gives me a look and I ask is that everything she says yes and I say thank you and leave ( she should have said thank you have a nice day when handing me food if that was it) I get home and my husband’s nacho bell grande is missing and today he opens up his Gordita for lunch and there’s no meat!!! Normally we would be whatever and move on but we spent $63!!!!! Never coming here again!
Food: 3
Service: 3
Please save yourself the time and get ANTHING but this. Literally anything. Wet cat food would be better
Atmosphere: 1
Food: 1
Service: 1
Trash don't go
Atmosphere: 1
Food: 1
Service: 1
New cooks made the food wrong which gave me food poisoning and I went into early labor. I went back through and they were kind about remaking it but now I feel like I should be fully refunded due to the symptoms and issues I’m having.
Atmosphere: 1
Food: 1
Service: 5
Good food decent prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
1.09 for a cup of water? Lol. No thanks.
My experience today was AMAZING! It has been a LONG time since I've had a good experience at ANY Taco Bell as far as food quality and sufficient staffing at any of the establishments. The cashier Isaac H. had the most electric charisma and upbeat personality I've ever seen, it was contagious! I left smiling and in a good mood from our short but impressive interaction. Once I got home my food was WONDERFUL! It was beautifully prepared and wasn't skimpy on ingredients like I have unfortunately had in my past few experiences at several different locations. THANK YOU AS WELL to the workers on the foodline! You also made today's experience at Taco Bell on Mall Loop, Joliet IL most enjoyable ? it's nice to actually receive a meal that is worth the money you paid for it! If I knew your names I would give you recognition as well but I can add that the employees working on Friday May 19th 2023 at 12:58pm were absolutely amazing ? and deserve to be recognized for amazing service ?
Restaurantji Recommends
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
The lobby door was propped open and we were getting ready to order when someone who I’m assuming was the manager came out from the back area and rudely told us the lobby was closed. No explanation why. Won’t be going to this Taco Bell ever again.
Went to appease my menstrual cravings and the guys there were so vibey and helpful! Great customer service :) also, you can never go wrong with a quesadilla from Taco Bell
they put cheese on my order two times when I said no cheese and than a different customer came in ordering no dairy products and they messed up on his too I just wanted my money back the first time they messed up I was in no mood to complain every Taco Bell sucks when it comes to dietary restrictions
Loading...