In which world is this Tortilla Soup my friend! I am big fan of Tortilla soup and you just messed it up to the point where i wont touch soup for some days.. i should have been careful after reading the reviews and the empty restaurant.. but i still have it a chance thinking positive. 1. This is not tortilla soup so don’t sell by the name.. its just pure water onions and soy sauce. 2. It’s 100% Not edible. Not Fair.. Please don’t spoil the food. Respect the flavors and recipes.
Atmosphere: 3
Food: 1
Service: 3
jack weelmaa
Carne asada torta. was very dry. I think I get more meat at McDonald’s on a hamburger. For 17$ it look like about 1-2 oz. of chop meat. 1st time here eating VERY DISAPPOINTED. This place is in the casino, Harrahs Joilet. I don't think I'll come back to the resturant. Talked to the employee but no help,seem confused.
Atmosphere: 3
Food: 1
Service: 3
Iskandar Mneizel
My favorite place ever, anytime am not sure where to eat and end up coming to this place. I love the ingredients and all their meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Street Tacos
Tiffany Goodin
I love the food there it is amazing and delicious
Atmosphere: 5
Food: 5
Service: 5
Chris Cantwell
I dont like to leave bad reviews but at restaurant at Harrahs in Joliet was not only expensive but they barely put any steak and not enough toppings on our torta! Very unsatisfied.
Atmosphere: 3
Food: 1
Service: 5
Scott Petric
The people working here are nice. That's where it ends. The food portions are dinky, over-priced, and not good by any measure. I find it hard to believe that a casino would have a place this bad. I can't imagine anyone eating here a second time. I sure won't. Go to the other sandwich shop located in the casino. While it's also a bit expensive, the food is good and a decent portion size. This place is the worst place in IL to get mexican food.
Atmosphere: 3
Food: 1
Service: 4
Michael Giacomi
Portion sizes are small. Food is not good. Please bring in something better. $10.00 for a half of an avocado(guacamole) is crazy. If these meals weren’t comped I would be really upset.
Robert Kelly
Oh my...where do I begin!? An absolutely over the top experience @tortazo! It was very slow when I walked in, yet I was warmly greeted by Alena. Knew the menu, and answered all of my questions without hesitation. I ordered a almost naked guac. As she explained the options that were available to me. I also ordered the chicken milanesa with black beans. I have to say this so everyone hears me.....this torta was made with love...you can taste it. The service, quality of food, cool atmosphere, and of course over the top customer service! This will be my new go to in Will county....it's worth the ride people! Thank you Chef!
Atmosphere: 5
Food: 5
Service: 5
Ana Velazquez
Overall Very good tortas and tacos my favorite torta cubana tortilla soup and guacamole are stand out.
Atmosphere: 4
Food: 4
Service: 4
Louis
Believe the reviews! I'm Mexican American and I even agree with another reviewer that Taco Bell tastes better this place! I like salty food, but they obviously emptied out the whole salt shaker onto the food! The ochata drink was overwhelmingly sweet! I had to use 3/4 of a water to bring down the sweetness! Wow, but the food is pretty horrible! And to add insult to injury, the prices for the food items are not cheap and they're small portions! Sorry guys, Rick Bayless Coperate Headquarters Offices need to make some changes in staff or management at this location for this establishment to survive staying in business, especially since we might be heading to an economic recession this fall. Hey, just keeping it real.
O’Hare Chicago Airport Mexican food option, I ordered Torta de Chorizo con queso it was good , the bread was really close to home, Fernando the bar tender did a good job, the food was ready in 10 min. Good option if you are in a rush or what to sit down for a nice Mexican beer in the Bar.
Atmosphere: 4
Food: 5
Service: 5
Fire and Ice Turnkey Unlimited Inc
Food here is a complete insult to Mexican culture!!! A americanized restaurant that has no clue. Completely overpriced for little to nothing! Tacos so small my 2 yr old granddaughter would have been upset!! NEVER waste your money here!!! I thought it was a joke!!!
Atmosphere: 2
Food: 1
Service: 5
eva kowalski
They are so slow here.. ordered 2 tacos and chips and guac waited 35 min
Atmosphere: 3
Food: 5
Service: 1
Vince G
The service was slow the food (carne asada tacos) didn’t have much taste. You don’t get what you pay for. You’re better off going to burrito loco for the price and taste. Not much on the menu to choose from. Thank goodness I used my reward credit. 6 tacos cost $44.00 absolutely not worth it
Atmosphere: 1
Food: 1
Service: 1
Lee Ecker
Had an order of casadeas and an order of tacos and 3 chiros to go. The $40 price was not worth it. Had better at Taco Bell. Had a sandwich last week and it was better but not enough to fill you up. Margarita for $13 was no bargain.
In which world is this Tortilla Soup my friend! I am big fan of Tortilla soup and you just messed it up to the point where i wont touch soup for some days.. i should have been careful after reading the reviews and the empty restaurant.. but i still have it a chance thinking positive. 1. This is not tortilla soup so don’t sell by the name.. its just pure water onions and soy sauce. 2. It’s 100% Not edible. Not Fair.. Please don’t spoil the food. Respect the flavors and recipes.
Atmosphere: 3
Food: 1
Service: 3
Carne asada torta. was very dry. I think I get more meat at McDonald’s on a hamburger. For 17$ it look like about 1-2 oz. of chop meat. 1st time here eating VERY DISAPPOINTED. This place is in the casino, Harrahs Joilet. I don't think I'll come back to the resturant. Talked to the employee but no help,seem confused.
Atmosphere: 3
Food: 1
Service: 3
My favorite place ever, anytime am not sure where to eat and end up coming to this place. I love the ingredients and all their meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Street Tacos
I love the food there it is amazing and delicious
Atmosphere: 5
Food: 5
Service: 5
I dont like to leave bad reviews but at restaurant at Harrahs in Joliet was not only expensive but they barely put any steak and not enough toppings on our torta! Very unsatisfied.
Atmosphere: 3
Food: 1
Service: 5
The people working here are nice. That's where it ends.
The food portions are dinky, over-priced, and not good by any measure. I find it hard to believe that a casino would have a place this bad. I can't imagine anyone eating here a second time. I sure won't. Go to the other sandwich shop located in the casino. While it's also a bit expensive, the food is good and a decent portion size. This place is the worst place in IL to get mexican food.
Atmosphere: 3
Food: 1
Service: 4
Portion sizes are small. Food is not good. Please bring in something better. $10.00 for a half of an avocado(guacamole) is crazy. If these meals weren’t comped I would be really upset.
Oh my...where do I begin!? An absolutely over the top experience @tortazo!
It was very slow when I walked in, yet I was warmly greeted by Alena. Knew the menu, and answered all of my questions without hesitation.
I ordered a almost naked guac. As she explained the options that were available to me.
I also ordered the chicken milanesa with black beans. I have to say this so everyone hears me.....this torta was made with love...you can taste it.
The service, quality of food, cool atmosphere, and of course over the top customer service! This will be my new go to in Will county....it's worth the ride people! Thank you Chef!
Atmosphere: 5
Food: 5
Service: 5
Overall Very good tortas and tacos my favorite torta cubana tortilla soup and guacamole are stand out.
Atmosphere: 4
Food: 4
Service: 4
Believe the reviews! I'm Mexican American and I even agree with another reviewer that Taco Bell tastes better this place! I like salty food, but they obviously emptied out the whole salt shaker onto the food! The ochata drink was overwhelmingly sweet! I had to use 3/4 of a water to bring down the sweetness! Wow, but the food is pretty horrible! And to add insult to injury, the prices for the food items are not cheap and they're small portions!
Sorry guys, Rick Bayless Coperate Headquarters Offices need to make some changes in staff or management at this location for this establishment to survive staying in business, especially since we might be heading to an economic recession this fall. Hey, just keeping it real.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
O’Hare Chicago Airport Mexican food option, I ordered Torta de Chorizo con queso it was good , the bread was really close to home, Fernando the bar tender did a good job, the food was ready in 10 min. Good option if you are in a rush or what to sit down for a nice Mexican beer in the Bar.
Atmosphere: 4
Food: 5
Service: 5
Food here is a complete insult to Mexican culture!!! A americanized restaurant that has no clue. Completely overpriced for little to nothing! Tacos so small my 2 yr old granddaughter would have been upset!! NEVER waste your money here!!! I thought it was a joke!!!
Atmosphere: 2
Food: 1
Service: 5
They are so slow here.. ordered 2 tacos and chips and guac waited 35 min
Atmosphere: 3
Food: 5
Service: 1
The service was slow the food (carne asada tacos) didn’t have much taste. You don’t get what you pay for. You’re better off going to burrito loco for the price and taste. Not much on the menu to choose from. Thank goodness I used my reward credit. 6 tacos cost $44.00 absolutely not worth it
Atmosphere: 1
Food: 1
Service: 1
Had an order of casadeas and an order of tacos and 3 chiros to go. The $40 price was not worth it. Had better at Taco Bell. Had a sandwich last week and it was better but not enough to fill you up. Margarita for $13 was no bargain.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Signature Sandwiches
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