THE WORST CUSTOMER SERVICE THE WORST NASTY COFFEE.
Atmosphere: 1
Food: 1
Service: 1
Antwoneisha Crosby
If I could put 0 stars I would … HORRIBLE SERVICE HORRIBLE EXPERIENCE. I will never return I didn’t get a recipe. My order was messed up got to window and the shift leader and employee still messed up order after explaining it again I called up there because they added oat milk to hot Chocolate. HORRIBLE . I called back and the shift manager thought it was smart to go back and forth I simply said it was a mistake on your end a my apology is better and I hung up I will be calling to talk to the General Manager.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Ayman Masoud
Very bad
Atmosphere: 1
Food: 1
Service: 1
Paul jimenez
My Coffee is 90% made wrong when i stop there. The Only reason i continue to go there is because it’s on the way to my job, but I’d rather drive 5 miles out of my way now Just to get good coffee. Gave this place so many chances.
Atmosphere: 1
Food: 1
Service: 1
Britnie Mundinger
Each time I come here, I can't complain my drinks are always made correctly and tastes delicious. You can tell they care about their job and customers. I recommend coming
Atmosphere: 5
Food: 5
Service: 5
Karolina Mlynarczyk
Whoever worked on November 4th 2023 at 2am, they made the best crossant stuffer I ever had. Ovens were acting up and he made them work. 10/10 service. I will be back for more. McDonald’s was closed but don’t you worry, Dunkin is right across and they made it work.
Atmosphere: 5
Food: 5
Service: 5
BM C
Worst dunkin ever, the donuts are never good. Always hard and stale.
Atmosphere: 1
Food: 1
Service: 1
Alex Makh
I don’t know who is in charge here but u got really lazy people work here at night they wanna get pay and party and not do there job and waste other people time ?
Food: 1
Service: 1
Yvonne Delia
Waiting in side to get coffee. 6 people working and not taking care of inside. All working m g for window service. Un
I usually go through the drive-thru and order ahead on the app and it is ready when I arrive. The drive-thru personal are usually pretty friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant, Donuts, Bagels, Bacon Egg and Cheese
Shanita Evans
I don’t see why this location is still open. It’s ALWAYS something with them. The hours say one thing online, but they’re hardly ever open or no one is in there in the evening time. When they are open or someone’s there….it’s either “we’re not taking cards”, “our system is down”, “we don’t have this or that”….just always something! The last time I went they were only accepting exact cash. Today I went and they were clearly open but no one ever came to the window. Cars were still coming in. I drove all the way to Hickory Hills when this one is 2 minutes from me. They need to close permanently…let another business use that space.
Service: 3
Paula Juchas
Horrible service. The girls were so rude and they messed up our order.
Atmosphere: 1
Food: 1
Service: 1
Mandy
I come between 3-5 am for work and sometimes during the day but the coffee and service is always 10x better. They were not taking Apple Pay and the guy that works the night shift gave me my coffee still he’s always nice and polite.
Service: 5
Sav S.
OVERPAID,NOT RIGHT CHANGE BACK,BAD SERVICE-No one was standing by the register, and there was around four people behind me. I was waiting for 10 minutes, and the workers looked at us and ignored us, before one of the people behind me yelled to the people in the back to help with our orders. One of the workers came angry and was demanding for our order. The worker took my order and I said that I have a QR code for a three dollar breakfast sandwich. The person took my phone and went across to the other side where the drive in window was and scanned it there. She gave me my phone back and I got my receipt, and it said I paid $5.19 for the breakfast sandwich. I was just going to leave it because it wasn't that much. I also bought a medium iced caramel latte, so my order would have been $7.69 but it was 10.87. When I got my change back she gave me two dollars short., there was around six people behind me at this point so I decided not to to argue and just leave..
Very friendly workers and very good service
Atmosphere: 5
Food: 5
Service: 5
THE WORST CUSTOMER SERVICE THE WORST NASTY COFFEE.
Atmosphere: 1
Food: 1
Service: 1
If I could put 0 stars I would … HORRIBLE SERVICE HORRIBLE EXPERIENCE. I will never return I didn’t get a recipe. My order was messed up got to window and the shift leader and employee still messed up order after explaining it again I called up there because they added oat milk to hot Chocolate. HORRIBLE . I called back and the shift manager thought it was smart to go back and forth I simply said it was a mistake on your end a my apology is better and I hung up I will be calling to talk to the General Manager.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Very bad
Atmosphere: 1
Food: 1
Service: 1
My Coffee is 90% made wrong when i stop there. The Only reason i continue to go there is because it’s on the way to my job, but I’d rather drive 5 miles out of my way now Just to get good coffee. Gave this place so many chances.
Atmosphere: 1
Food: 1
Service: 1
Each time I come here, I can't complain my drinks are always made correctly and tastes delicious. You can tell they care about their job and customers. I recommend coming
Atmosphere: 5
Food: 5
Service: 5
Whoever worked on November 4th 2023 at 2am, they made the best crossant stuffer I ever had. Ovens were acting up and he made them work. 10/10 service. I will be back for more. McDonald’s was closed but don’t you worry, Dunkin is right across and they made it work.
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin ever, the donuts are never good. Always hard and stale.
Atmosphere: 1
Food: 1
Service: 1
I don’t know who is in charge here but u got really lazy people work here at night they wanna get pay and party and not do there job and waste other people time ?
Food: 1
Service: 1
Waiting in side to get coffee. 6 people working and not taking care of inside. All working m g for window service. Un
Atmosphere: 3
Service: 1
Restaurantji Recommends
I usually go through the drive-thru and order ahead on the app and it is ready when I arrive. The drive-thru personal are usually pretty friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant, Donuts, Bagels, Bacon Egg and Cheese
I don’t see why this location is still open. It’s ALWAYS something with them. The hours say one thing online, but they’re hardly ever open or no one is in there in the evening time. When they are open or someone’s there….it’s either “we’re not taking cards”, “our system is down”, “we don’t have this or that”….just always something! The last time I went they were only accepting exact cash. Today I went and they were clearly open but no one ever came to the window. Cars were still coming in. I drove all the way to Hickory Hills when this one is 2 minutes from me. They need to close permanently…let another business use that space.
Service: 3
Horrible service. The girls were so rude and they messed up our order.
Atmosphere: 1
Food: 1
Service: 1
I come between 3-5 am for work and sometimes during the day but the coffee and service is always 10x better. They were not taking Apple Pay and the guy that works the night shift gave me my coffee still he’s always nice and polite.
Service: 5
OVERPAID,NOT RIGHT CHANGE BACK,BAD SERVICE-No one was standing by the register, and there was around four people behind me. I was waiting for 10 minutes, and the workers looked at us and ignored us, before one of the people behind me yelled to the people in the back to help with our orders. One of the workers came angry and was demanding for our order. The worker took my order and I said that I have a QR code for a three dollar breakfast sandwich. The person took my phone and went across to the other side where the drive in window was and scanned it there. She gave me my phone back and I got my receipt, and it said I paid $5.19 for the breakfast sandwich. I was just going to leave it because it wasn't that much. I also bought a medium iced caramel latte, so my order would have been $7.69 but it was 10.87. When I got my change back she gave me two dollars short., there was around six people behind me at this point so I decided not to to argue and just leave..