Potbelly

20505 Rand Rd, Kildeer
(847) 438-6025

Recent Reviews

Sort by
Paulette Lopez

We placed an order for a group work lunch, and the whole process was excellent! It was easy to work with the staff and they helped guide us on making a small catering order to make it easier for placing the group order. They were quick to deliver and the food was on point 👍🏽 Also, they left a handwritten note that made the whole experience very memorable. Thank you for a great experience!

Atmosphere: 5

Food: 5

Service: 5

Todd Libet

The best service I’ve ever received at a restaurant- so friendly, nice conversation and the food was great as always.

Atmosphere: 5

Food: 5

Service: 5

Rose Davenport

I am not one to ever leave a bad review so this will be the first. Worst experience ever. Had a mobile order scheduled for pick up. Me and my sister stood there for 5 minutes while they had a conversation after making direct eye contact with us and not acknowledging us. Mind you the place was empty and there were 4 people behind the counter. Our food was sitting back there the whole time. I work in the food industry and this is completely unacceptable. I have been coming here with my family since I was a child and will never be back. worst customer service. 6/9/25

Ryan Foley

This potbelly is run great by Shelby and team, team members smiling and actually looking at you to tell you have a great weekend, not just handing off the sandwich. Great place.

Harry Walker

First choice for a sub

Dimitar Lentov

Ordered through the app for pickup next morning, received confirmation # on app + email confirmation. When I got to the store they told me the order did not get through, did not offer to still give me the same deal or anything like that even though I wasted my time to come to the store and had an already placed order. Will think twice before giving them my business again.

Jim O'Neill

Not the potbelly I usually go to but, we visit it once a year on our way up to Wi. I have to say, they consistently have some of the best sandwiches of any potbelly I've been too. Very friendly staff as well. There was a bit of smoke in the air this time because they were cooking a bunch of bacon but it wasn't over whelming or anything. We still will keep this as a stop on our yearly trip.

Rowena V

I recommend just ordering in person. Skip ordering g ahead on the app. The service takes so much longer that way.

Aaron K.

Very polite, hardworking staff! Yummy food, cozy environment.

Joe Pelayo

This is the best potbelly shop. They always get our orders right and are fast and friendly.

Parking: Parking might be limited when the area is busy. Just be patient, spots always open up.

Atmosphere: 5

Food: 5

Service: 5

Advo 217

Great service !
Great chili !

Atmosphere: 5

Food: 5

Service: 5

Amy Olita

Best potbelly in the area! Tender turkey breast. Fresh veggies. Crunchy yet pillowy soft bread. Can’t get enough. Come here atleast once a month

Atmosphere: 5

Food: 5

Service: 5

Jeff

Great tasting sandwiches, just wish the staff would make online orders per instructions. Whenever I order extra tomatoes and lettuce, I hardly even get a normal amount.

M S

This is an amazing sandwich shop. Nice prices for the amount of food you get, but the bottled drinks are a bit expensive, but chips are a decent deal. Workers seemed really nice, and they make sure you get what you ordered. Lots of options and the food there is absolutely delicious. I'd definitely come back another time!

Dietary restrictions: There are options for gluten-free.

Parking: There are a number of spots since it is a small restaurant, so it is fairly easy to park and go inside.

Kid-friendliness: It is all alcohol free, and has an outdoor seating area where kids can play a little bit. It's very kid friendly and nice. There is also a kids' menu section. The sizes for kids' meals are nicely portioned and have plenty of food to eat for them! I see kids in the Potbelly when I go in, and they seem to enjoy it.

Wheelchair accessibility: There is lots of wheelchair accessibility including no stairs ty get inside, and there is a small button you can press for assistance that is by the cash register.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado, Italian

Abby K

This is an amazing sandwich shop. Nice prices for the amount of food you get, but the bottled drinks are a bit expensive, but chips are a decent deal. Workers seemed really nice, and they make sure you get what you ordered. Lots of options and the food there is absolutely delicious. I'd definitely come back another time!

Loading...