Potbelly

20505 Rand Rd, Kildeer
(847) 438-6025

Recent Reviews

Christine Johnson

Had a problem last year with description of food being completely different that what I ordered, was supposed to get refunded, never did. This year, they claim they offer deliver. Not outside delivery. They don't. Will not order from them again.

Service: 1

Larry Benrus

Always love Potbelly but they screwed up my order today leaving the cheese off my wife's sandwich. Of course I had to hire an attorney to prove that I ordered it right and it wasn't my fault there was no cheddar. Made my lunch extremely stressful for no reason other than sloppy work. Thanks, Obama.

Food: 4

Service: 3

Michael Ammer

Stopped in to pick up a sandwich for someone. The staff was great. She loved the sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Club, Avocado

Orochimaru Orochi

Yum. Blta is interesting. Not sure its supposed to have this much black pepper but it has alot and tastes delicious. I mistakenly got white pepper at home and it smells so bad. The black pepper on this blta is refreshing. So good... yummmm....And the price is ok. Sonic is the cheapest, but Potbellies isn't bad priced. The regular is an ok size. The biggs is a bit too expensive at about $14 with tax. At least its not panera which is like $17-$18.Parking: Sometimes have to park by Chipotle to make sure i don't hit anyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, A Wreck, Blta

D&S Cotter

We have always liked Potbelly's. Great sandwiches, drinks, and cookies. Great for a quick snack or a casual dining venue.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Club, Fountain Drink, Zapp's Regular Chips, A Wreck, Blta, Chips Drink

david L.

We recently started going to this Potbelly location and have kept going back because the staff has always been friendly. The sandwiches and food has been consistently on par with what we expect from Potbelly as well. I personally don't have too many expectations for a sandwich shop, other than getting my order correct, good food quality, and generally good customer service. I feel like this location meets all of these criteria on a consistent basis.

Kevin Johnson

Good food, great service. I wasn't really happy with the options on the grub hub app. When I asked they pointed me to the potbellys app. That was exactly what I wanted. Full customization.

Atmosphere: 5

Food: 5

Service: 5

Lauren McLenaghan

I absolutely love this place. I moved out of state for a few years and many times I thought… I really miss potbelly. This location specifically, I have been going to for multiple decades. It’s my favorite! No other store compares to the level of quality and just generally upright to be there. Mo usually makes my sandwiches and they delicious and perfect. She also makes my day better with her uplifting personality and I’m so impressed at her ability to remember my order and especially impressed at how delicious she makes the food! My happy place for sure. ☮️?Vegetarian options: Great veggie options!!!Dietary restrictions: My mother is extremely allergic to gluten and they always take care of her!Parking: It’s the best potbelly location.Kid-friendliness: Mo! She always makes my day!Wheelchair accessibility: They go above and beyond to adhered to ADA requirements so everyone can enjoy the experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Wreck

Sean McLenaghan

The best potbelly! Been going here for 2 decades. This one is my favorite! Just keeps getting better!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Club, Chicken Salad Sandwich, A Wreck, Non

charles lawhun

Love the Italian. Get the Big for the best value.

Atmosphere: 4

Food: 4

Service: 4

Anthony Buckson

Good people working here. I have been coming here for 1 year and they have not disappointed. Bread is always fresh, the parking lot can get a little busy but there are many business here. Even during lunch hour they manage the lines well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Laura F.

This store continues to be a disappointment. If you go in they are ok. Don't brother ordering to go. They forgot multiple easy requests. (Cheese, oil, seasoning). We have been there multiple times but it keeps going downhill.

Nick H

Potbellies is great. Never had an issue. Try the new horseradish sauce. It's pretty mild, but it's good.

Atmosphere: 5

Food: 5

Service: 5

Rob M.

Food was Hot & Delicious. Had a real nice lunch. When I went to go to the bathroom before running more errands with my girlfriend this freaky little perv is in the Mens Room watching you do your business. Scary As Hell

Ewa R

Good place for lunch, nice service and atmosphere and a good food. Clean.Like the bread's . Definitely recommend.

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