Remind me, if I ever go back, to hold the onions. Their raw onions are so strong that they destroyed the taste of what could have otherwise been a good sandwich. Totally hammered the taste. The only good things are that they have Coke Zero and Zapp's potato chips. Other than that, yuck.
Drake D.
I went in around 7 on a weekday, no other customers in there, and no one can say hello. Whatever doesn't matter. Order a sandwich, get all of the wrong toppings even though I repeated it twice. Waiting at the register for the sandwich somehow the cashier doesn't put in the chips I payed for. Total waste of money, terrible location.
Stephen Simko
My family and I had a great time here for lunch. The staff was more than accommodating for my 4 year old with how she wanted it and how nice they were to make her experience there wonderful. The food was great and fairly priced. The parking is easy and open and overall I would absolutely come back again.
Atmosphere: 4
Food: 5
Service: 5
CYNDI A.
Fresh meats and breadToasted to perfection!Offer wheat/ gluten freeFriendly and nice atmosphereServiceConvenient!
Christi Ciolek
I’m wondering if anyone who visited this location on 4/10/23 had gotten food poisoning. I knew the Sandwich tasted off. Only thing I ate that day. I’ve never been so sick in my life. I do not expect a reply but the health department or owner needs to check on this specific location to see if food is being properly prepared/handled correctly. Would never want anyone to experience what I recently did.
Alex Razumov
I enjoyed a good tasting sandwich. Staff kind and in good spirits. My favorite sandwich shopParking: A bit small but a good location for parking your car
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Vanilla Shake, A Wreck, Dream Bar
Ouiyen Chaswald
This is the first Potbelly I've been to that has a drive thru window. Fancy.
Service: 5
Recommended dishes: Chicken Salad, Chicken Pot Pie Soup, Zapp
Little Teddy
Few days ago, they had only drive thru open. Hispanic dude at the drive thru were super rude and angry. Made my sandwiches fully wet with bunch of topping and sauces. He just dont care Bout his job. Please quit and find something else to do. Will never go to this location for sure.
John P
Service has really improved in the last few months and I am happy to go here regularly again
Atmosphere: 3
Food: 5
Service: 3
John P.
After a rocky period during the pandemic, I am happy to see that service has really improved with a great team in place. I am happy to say I am back to being a regular.
Very not polite and rude staff and the one I ordered ave turkey they didn’t even put avocado on my sandwich. When I asked him where is my avocado they just start laughing.!! Place is dirty not clean at all and music is loud enough that employers cannot hear when you’re placing the order
Fred Jake
Very unprofessional staff can’t handle an order for 6 sandwiches .especially the guy at the cashier who has no respect to the client he want me to carry the six sandwiches with bare hand without a bag and mouthed bad words when I asked for one.
Kirk Orelup
I don't eat at fast food places generally, but I was meeting friends who picked the venue, so I stuck with a farmhouse salad. It was the friendly and helpful staff and my company that made the experience a pleasant one.
Atmosphere: 5
Food: 4
Service: 5
Megan Gloger
The bathrooms were flithy! There was a cleaning chart in the bathroom which said it was last checked at 2:30, but I visited the restaurant at 1:15. There was visible dust on the exhaust vent. The employees were just wearing street clothes and there were candy wrappers and half-drunk milkshakes on the counter in the food prep area. I hope the health department pays them a surprise visit. -they also got my food wrong...
Atmosphere: 1
Food: 2
Service: 3
elonda Japckson's
Very bad I ordered online and it was the wrong store and the Manger wouldn't give me a refund told me to go back online to get my refund and you can't do that omg please help me 945 Rockland rd Lake Bluff IL 60044 the ordered was for pick and I'm in park city
Remind me, if I ever go back, to hold the onions. Their raw onions are so strong that they destroyed the taste of what could have otherwise been a good sandwich. Totally hammered the taste. The only good things are that they have Coke Zero and Zapp's potato chips. Other than that, yuck.
I went in around 7 on a weekday, no other customers in there, and no one can say hello. Whatever doesn't matter. Order a sandwich, get all of the wrong toppings even though I repeated it twice. Waiting at the register for the sandwich somehow the cashier doesn't put in the chips I payed for. Total waste of money, terrible location.
My family and I had a great time here for lunch. The staff was more than accommodating for my 4 year old with how she wanted it and how nice they were to make her experience there wonderful. The food was great and fairly priced. The parking is easy and open and overall I would absolutely come back again.
Atmosphere: 4
Food: 5
Service: 5
Fresh meats and breadToasted to perfection!Offer wheat/ gluten freeFriendly and nice atmosphereServiceConvenient!
I’m wondering if anyone who visited this location on 4/10/23 had gotten food poisoning. I knew the Sandwich tasted off. Only thing I ate that day. I’ve never been so sick in my life. I do not expect a reply but the health department or owner needs to check on this specific location to see if food is being properly prepared/handled correctly. Would never want anyone to experience what I recently did.
I enjoyed a good tasting sandwich. Staff kind and in good spirits. My favorite sandwich shopParking: A bit small but a good location for parking your car
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Vanilla Shake, A Wreck, Dream Bar
This is the first Potbelly I've been to that has a drive thru window. Fancy.
Service: 5
Recommended dishes: Chicken Salad, Chicken Pot Pie Soup, Zapp
Few days ago, they had only drive thru open. Hispanic dude at the drive thru were super rude and angry. Made my sandwiches fully wet with bunch of topping and sauces. He just dont care Bout his job. Please quit and find something else to do. Will never go to this location for sure.
Service has really improved in the last few months and I am happy to go here regularly again
Atmosphere: 3
Food: 5
Service: 3
After a rocky period during the pandemic, I am happy to see that service has really improved with a great team in place. I am happy to say I am back to being a regular.
Restaurantji Recommends
Very not polite and rude staff and the one I ordered ave turkey they didn’t even put avocado on my sandwich. When I asked him where is my avocado they just start laughing.!! Place is dirty not clean at all and music is loud enough that employers cannot hear when you’re placing the order
Very unprofessional staff can’t handle an order for 6 sandwiches .especially the guy at the cashier who has no respect to the client he want me to carry the six sandwiches with bare hand without a bag and mouthed bad words when I asked for one.
I don't eat at fast food places generally, but I was meeting friends who picked the venue, so I stuck with a farmhouse salad. It was the friendly and helpful staff and my company that made the experience a pleasant one.
Atmosphere: 5
Food: 4
Service: 5
The bathrooms were flithy! There was a cleaning chart in the bathroom which said it was last checked at 2:30, but I visited the restaurant at 1:15. There was visible dust on the exhaust vent. The employees were just wearing street clothes and there were candy wrappers and half-drunk milkshakes on the counter in the food prep area. I hope the health department pays them a surprise visit. -they also got my food wrong...
Atmosphere: 1
Food: 2
Service: 3
Very bad I ordered online and it was the wrong store and the Manger wouldn't give me a refund told me to go back online to get my refund and you can't do that omg please help me 945 Rockland rd Lake Bluff IL 60044 the ordered was for pick and I'm in park city