One of the worst run businesses I’ve ever walked into. Rude, slow and unprofessional sum it up well.
Atmosphere: 1
Food: 1
Service: 1
Nick M.
Tried to come here 10 minutes before closing. Door was open lights were off staff was very rude and closed the store early. Don’t spend money here.
Atmosphere: 1
Food: 1
Service: 1
J Valle
Dunkin' always delivers a quick and convenient coffee run. Iced coffee is consistently good, and donuts are fresh. Drive-thru lines can get long, but service is usually speedy. Prices are reasonable. A reliable spot for a morning pick-me-up. ?☕️
Atmosphere: 4
Food: 4
Service: 4
Sheila Arizmendi
rudest and most unmannered dunkin I’ve ever stepped foot in .
Atmosphere: 1
Service: 1
T.J. Lee
Let me tell you this has been the absolute best experience at a dunkin I have ever had... the young man and woman were literally the encounter I needed.. made me laugh and smile were exceptionally kind to me even though I have never been here I felt like I had been coming here forever... 1000000 out of 10 if I could give more stars I would!!!! It's a breath of fresh air seeing the kindness they showed!!!!
Atmosphere: 5
Food: 5
Service: 5
Christine Mckay
This is one of the places I shop at daily. What I can say is that their drinks, snacks and food are always great. Never a dull moment when you go there, trust me if you walk in there sad you will walk out feeling happy ? I love It there.
Dietary restrictions: For those that wants to watch their diet, there's different types of milk you can choose from.
Parking: There's parking right infront of Donkin, and there's also street parking.
Kid-friendliness: When I tell you, Phil is awesome he knows exactly how to get make the kids day. The other staff are really friendly and always kind and polite. Great team Phil has there working with him.
Wheelchair accessibility: Both entrance is wheel chair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Iced Latte, Bacon Egg and Cheese, English Muffin, Wake
CaliburSoul
Every time I go in this dunkin' donuts it has a nice atmosphere and you get served efficiently
Kid-friendliness: Few times where I've come in the afternoon there were kids studying on the cafe side
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
Alexandra
Great service from everyone!
Nikola Velisavljevic
My recent experience at Dunkin Donuts in Lake Forest, IL was not great. The two ladies working there seemed unenthusiastic and uninterested in providing good customer service. When I ordered an Americano, they claimed that I had ordered a Machiatto instead, despite me clearly stating what I wanted. Additionally, they didn't offer to give me the difference in price, and I had to ask for it myself.I was disappointed that the staff didn't apologize for their mistake, and when I thanked them at the end of my visit, they simply responded with a nonchalant "no problem." Overall, their lack of customer service was not up to the standards that Dunkin Donuts should strive for.Despite this experience, I have enjoyed Dunkin Donuts in the past and appreciate their tasty drinks and snacks. However, I hope that the management of this particular location takes feedback from customers seriously and works to improve their staff's attitudes and level of service.
I’ve never been greeted so warmly. The staff is always the kindest and most welcoming. This Dunkin’ Donuts never misses. 10/10
Kathryn Watson
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
Kathryn Sansone
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
Diana J Guerrero
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
Diana Guerrero
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
Disgusting rude person
Atmosphere: 1
Food: 1
Service: 1
One of the worst run businesses I’ve ever walked into. Rude, slow and unprofessional sum it up well.
Atmosphere: 1
Food: 1
Service: 1
Tried to come here 10 minutes before closing. Door was open lights were off staff was very rude and closed the store early. Don’t spend money here.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' always delivers a quick and convenient coffee run. Iced coffee is consistently good, and donuts are fresh. Drive-thru lines can get long, but service is usually speedy. Prices are reasonable. A reliable spot for a morning pick-me-up. ?☕️
Atmosphere: 4
Food: 4
Service: 4
rudest and most unmannered dunkin I’ve ever stepped foot in .
Atmosphere: 1
Service: 1
Let me tell you this has been the absolute best experience at a dunkin I have ever had... the young man and woman were literally the encounter I needed.. made me laugh and smile were exceptionally kind to me even though I have never been here I felt like I had been coming here forever... 1000000 out of 10 if I could give more stars I would!!!! It's a breath of fresh air seeing the kindness they showed!!!!
Atmosphere: 5
Food: 5
Service: 5
This is one of the places I shop at daily. What I can say is that their drinks, snacks and food are always great. Never a dull moment when you go there, trust me if you walk in there sad you will walk out feeling happy ? I love It there.
Dietary restrictions: For those that wants to watch their diet, there's different types of milk you can choose from.
Parking: There's parking right infront of Donkin, and there's also street parking.
Kid-friendliness: When I tell you, Phil is awesome he knows exactly how to get make the kids day. The other staff are really friendly and always kind and polite. Great team Phil has there working with him.
Wheelchair accessibility: Both entrance is wheel chair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Iced Latte, Bacon Egg and Cheese, English Muffin, Wake
Every time I go in this dunkin' donuts it has a nice atmosphere and you get served efficiently
Kid-friendliness: Few times where I've come in the afternoon there were kids studying on the cafe side
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
Great service from everyone!
My recent experience at Dunkin Donuts in Lake Forest, IL was not great. The two ladies working there seemed unenthusiastic and uninterested in providing good customer service. When I ordered an Americano, they claimed that I had ordered a Machiatto instead, despite me clearly stating what I wanted. Additionally, they didn't offer to give me the difference in price, and I had to ask for it myself.I was disappointed that the staff didn't apologize for their mistake, and when I thanked them at the end of my visit, they simply responded with a nonchalant "no problem." Overall, their lack of customer service was not up to the standards that Dunkin Donuts should strive for.Despite this experience, I have enjoyed Dunkin Donuts in the past and appreciate their tasty drinks and snacks. However, I hope that the management of this particular location takes feedback from customers seriously and works to improve their staff's attitudes and level of service.
Restaurantji Recommends
I’ve never been greeted so warmly. The staff is always the kindest and most welcoming. This Dunkin’ Donuts never misses. 10/10
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
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