I have ordered candy for Christmas gifts from Sweets for the last 8 years. They've always gotten the order correct & the staff is very accommodating. The people that I send the candy to look forward to receiving the candy every year. Sweet's toffee is out of this world good. Their Ladybugs put Pixies to shame. Their salted caramels are just perfect. I tell all my friends how good their candy is. I don't mind driveing an hour to get there. It's that good!
Wheelchair accessibility: I walk with a cane & had no problem getting in & out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs, English Toffee
Allan Janis
Excellent products, pricey but very well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: English Toffee
Katie Dorris
I grew up going to Sweets as a child and I am so happy that they are still open! They have the most delicious Blue Moon ice cream and English toffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Toffee
Sarah L.
I ordered a Rocky Road with nuts and a S’mores for my husband. YUM! The employee who helped me was knowledgeable and helped me find what I was looking for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Rita Moran
Great place.
Atmosphere: 5
Food: 5
Service: 5
Brad Gutwein
Definitely a place to go!!. Very nice and helpful staff AND the ice cream and chocolates are wonderful.
I wish to provide feedback regarding my recent visit to your establishment. Upon arriving with a friend, we chose your establishment based on favorable reviews and anticipated a pleasant experience. However, from the moment we entered, we felt uncomfortable and unwelcome.
We were greeted with prolonged stares instead of a customary welcome. As we reviewed the menu to make our selection, the staff, comprising an older Hispanic man and a lady, approached us abruptly with the question, "Are you guys going to order?" This approach lacked professionalism and courtesy.
When I placed my order in English, the older Hispanic man responded in a displeased manner, remarking in Spanish, "This one speaks English." This assumption was surprising and unprofessional, as it implied an expectation of my language preference. While I understand and can communicate somewhat in Spanish, it is not my primary language.
Despite attempts by my friend to engage in small talk in Spanish, the gentleman ignored them. Subsequently, he took my friend's order in English, which further highlighted his inconsistent behavior.
I must commend the younger lady on your staff who interacted with us politely and professionally. I didn't know she only spoke Spanish, if I did I would have tried my best to be understanding.
Overall, based on the discourteous treatment by the older gentleman, I regret to say that I cannot recommend your establishment for a positive customer experience. I believe that such behavior is unbecoming of a customer service role and could potentially impact your business reputation negatively. Please consider somewhere else for your ice cream.
Thank you for considering my feedback. -Y
Atmosphere: 1
Food: 1
Service: 1
Yvonnie DuBose
Great little BIPOC owned & run confectionery. Lots of chocolates, gummies, baked goods & an ice cream shop to boot. Everything is fresh (not sitting around for weeks & months like many candy shops). And the folks there are pleasant.The aesthetic is nostalgic & sits in a cute, dutch-themed shopping area.Need something for A birthday or holiday? They come up with the cutest themed concepts for every celebratory day you can think of. I am a huge fan of the cashew ladybugs (caramel, cashews & chocolate)…not common everywhere.A bit pricey, but matches its location & I’m never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs
Maurice _Cyclone
The quality and variety seemed great. The cashier seemed distracted. The atmosphere was cramped at best, unmovable at times. Nice for a nice date night stop. Not so great for my kid, He felt rushed by other customers. Would recommend the melt aways. We had mint and likened them to juicy Andies mints.
Atmosphere: 3
Food: 5
Service: 3
Mike B
I bought a custom box of milk chocolate cremes as a thank-you to a friend. We were both disappointed with the chocolate as most pieces had turned white on the bottom and did not taste fresh. I usually buy their Ladybugs and have never experienced this before. It is unfortunate this had to happen on a gift ?
Our goto for ice cream. No other place compares to Sweets in the North Shore. Yes, the shop is small but the ice cream is SOOOOOO good. Their service is also always spot on.
Atmosphere: 5
Food: 5
Service: 5
Jessica Ali
Really good ice cream! Lots of good flavors. We got the cookies & cream and the cookie dough ice cream sundaes. The hot fudge was super flavorful and rich. The kid serving our ice cream wasn’t helpful when we had questions, but the other workers inside were nice.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Fudge
Isabelle Aubry
Oh such delicious ice cream!!!I loved stopping by, it was wonderful!Great customer service!
Grace S
Amazing ice cream place! The workers are so nice and the treats are amazing.
I have ordered candy for Christmas gifts from Sweets for the last 8 years. They've always gotten the order correct & the staff is very accommodating. The people that I send the candy to look forward to receiving the candy every year. Sweet's toffee is out of this world good. Their Ladybugs put Pixies to shame. Their salted caramels are just perfect. I tell all my friends how good their candy is. I don't mind driveing an hour to get there. It's that good!
Wheelchair accessibility: I walk with a cane & had no problem getting in & out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs, English Toffee
Excellent products, pricey but very well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: English Toffee
I grew up going to Sweets as a child and I am so happy that they are still open! They have the most delicious Blue Moon ice cream and English toffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Toffee
I ordered a Rocky Road with nuts and a S’mores for my husband. YUM! The employee who helped me was knowledgeable and helped me find what I was looking for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great place.
Atmosphere: 5
Food: 5
Service: 5
Definitely a place to go!!. Very nice and helpful staff AND the ice cream and chocolates are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Chocolate Cookies & Cream Cookie Dough Oreo Cookie
I wish to provide feedback regarding my recent visit to your establishment. Upon arriving with a friend, we chose your establishment based on favorable reviews and anticipated a pleasant experience. However, from the moment we entered, we felt uncomfortable and unwelcome.
We were greeted with prolonged stares instead of a customary welcome. As we reviewed the menu to make our selection, the staff, comprising an older Hispanic man and a lady, approached us abruptly with the question, "Are you guys going to order?" This approach lacked professionalism and courtesy.
When I placed my order in English, the older Hispanic man responded in a displeased manner, remarking in Spanish, "This one speaks English." This assumption was surprising and unprofessional, as it implied an expectation of my language preference. While I understand and can communicate somewhat in Spanish, it is not my primary language.
Despite attempts by my friend to engage in small talk in Spanish, the gentleman ignored them. Subsequently, he took my friend's order in English, which further highlighted his inconsistent behavior.
I must commend the younger lady on your staff who interacted with us politely and professionally. I didn't know she only spoke Spanish, if I did I would have tried my best to be understanding.
Overall, based on the discourteous treatment by the older gentleman, I regret to say that I cannot recommend your establishment for a positive customer experience. I believe that such behavior is unbecoming of a customer service role and could potentially impact your business reputation negatively.
Please consider somewhere else for your ice cream.
Thank you for considering my feedback.
-Y
Atmosphere: 1
Food: 1
Service: 1
Great little BIPOC owned & run confectionery. Lots of chocolates, gummies, baked goods & an ice cream shop to boot. Everything is fresh (not sitting around for weeks & months like many candy shops). And the folks there are pleasant.The aesthetic is nostalgic & sits in a cute, dutch-themed shopping area.Need something for A birthday or holiday? They come up with the cutest themed concepts for every celebratory day you can think of. I am a huge fan of the cashew ladybugs (caramel, cashews & chocolate)…not common everywhere.A bit pricey, but matches its location & I’m never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs
The quality and variety seemed great. The cashier seemed distracted. The atmosphere was cramped at best, unmovable at times. Nice for a nice date night stop. Not so great for my kid, He felt rushed by other customers. Would recommend the melt aways. We had mint and likened them to juicy Andies mints.
Atmosphere: 3
Food: 5
Service: 3
I bought a custom box of milk chocolate cremes as a thank-you to a friend. We were both disappointed with the chocolate as most pieces had turned white on the bottom and did not taste fresh. I usually buy their Ladybugs and have never experienced this before. It is unfortunate this had to happen on a gift ?
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Our goto for ice cream. No other place compares to Sweets in the North Shore. Yes, the shop is small but the ice cream is SOOOOOO good. Their service is also always spot on.
Atmosphere: 5
Food: 5
Service: 5
Really good ice cream! Lots of good flavors. We got the cookies & cream and the cookie dough ice cream sundaes. The hot fudge was super flavorful and rich. The kid serving our ice cream wasn’t helpful when we had questions, but the other workers inside were nice.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Fudge
Oh such delicious ice cream!!!I loved stopping by, it was wonderful!Great customer service!
Amazing ice cream place! The workers are so nice and the treats are amazing.
The chocolate is amazing
Loading...