Felt very unwelcome as paying customers for overpriced ice cream and chocolate. $6.50 for 1 small scoop of Cedar Crest ice cream. Wish I’d have just gone to the grocery store after the experience. As the only customers in store, we felt rushed to make a a selection. The total was higher than I expected so I asked for a receipt, only for clerk to print one which she crumpled, then gave me the one that only had the total, not itemized. Hopefully this review will be published and not deleted by the owner to warn others to spend their hard earned money elsewhere.
Dave Kogan
Downtown Lake Forest is lucky to have a great homemade ice cream shop a long with homemade fudge and other candy. It's a very creamy ice cream and they have great waffle cones. They have lots of options and make baskets of candy and chocolate covered confections. I'd lose my paycheck if I lived close by.
Todd F
The chocolate is not very good. Tastes mealy too sweet and overall not good. Got a variety box and so far haven't liked anything.
Michael Weber
They have great Ice Cream, Great any kind of candy. You name it!
They have Great Prices and I would recommend the double waffle cone with peppermint stick
Rob Hess
They have great ice cream and deserve your support while the roads are being repaired in front of their shop.
Bill Radke
Cute little sweet shop serving an awesome selection of sweets!
Gilberto Francisco Viniegra Arámbula
Absolutely delicious, the best English toffee
Anne Lockhart
I have ordered candy for Christmas gifts from Sweets for the last 8 years. They've always gotten the order correct & the staff is very accommodating. The people that I send the candy to look forward to receiving the candy every year. Sweet's toffee is out of this world good. Their Ladybugs put Pixies to shame. Their salted caramels are just perfect. I tell all my friends how good their candy is. I don't mind driveing an hour to get there. It's that good!
Wheelchair accessibility: I walk with a cane & had no problem getting in & out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs, English Toffee
Allan Janis
Excellent products, pricey but very well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: English Toffee
Katie Dorris
I grew up going to Sweets as a child and I am so happy that they are still open! They have the most delicious Blue Moon ice cream and English toffee.
I ordered a Rocky Road with nuts and a S’mores for my husband. YUM! The employee who helped me was knowledgeable and helped me find what I was looking for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Rita Moran
Great place.
Atmosphere: 5
Food: 5
Service: 5
Brad Gutwein
Definitely a place to go!!. Very nice and helpful staff AND the ice cream and chocolates are wonderful.
I wish to provide feedback regarding my recent visit to your establishment. Upon arriving with a friend, we chose your establishment based on favorable reviews and anticipated a pleasant experience. However, from the moment we entered, we felt uncomfortable and unwelcome.
We were greeted with prolonged stares instead of a customary welcome. As we reviewed the menu to make our selection, the staff, comprising an older Hispanic man and a lady, approached us abruptly with the question, "Are you guys going to order?" This approach lacked professionalism and courtesy.
When I placed my order in English, the older Hispanic man responded in a displeased manner, remarking in Spanish, "This one speaks English." This assumption was surprising and unprofessional, as it implied an expectation of my language preference. While I understand and can communicate somewhat in Spanish, it is not my primary language.
Despite attempts by my friend to engage in small talk in Spanish, the gentleman ignored them. Subsequently, he took my friend's order in English, which further highlighted his inconsistent behavior.
I must commend the younger lady on your staff who interacted with us politely and professionally. I didn't know she only spoke Spanish, if I did I would have tried my best to be understanding.
Overall, based on the discourteous treatment by the older gentleman, I regret to say that I cannot recommend your establishment for a positive customer experience. I believe that such behavior is unbecoming of a customer service role and could potentially impact your business reputation negatively. Please consider somewhere else for your ice cream.
Thank you for considering my feedback. -Y
Atmosphere: 1
Food: 1
Service: 1
Yvonnie DuBose
Great little BIPOC owned & run confectionery. Lots of chocolates, gummies, baked goods & an ice cream shop to boot. Everything is fresh (not sitting around for weeks & months like many candy shops). And the folks there are pleasant.The aesthetic is nostalgic & sits in a cute, dutch-themed shopping area.Need something for A birthday or holiday? They come up with the cutest themed concepts for every celebratory day you can think of. I am a huge fan of the cashew ladybugs (caramel, cashews & chocolate)…not common everywhere.A bit pricey, but matches its location & I’m never disappointed.
Felt very unwelcome as paying customers for overpriced ice cream and chocolate. $6.50 for 1 small scoop of Cedar Crest ice cream. Wish I’d have just gone to the grocery store after the experience. As the only customers in store, we felt rushed to make a a selection. The total was higher than I expected so I asked for a receipt, only for clerk to print one which she crumpled, then gave me the one that only had the total, not itemized. Hopefully this review will be published and not deleted by the owner to warn others to spend their hard earned money elsewhere.
Downtown Lake Forest is lucky to have a great homemade ice cream shop a long with homemade fudge and other candy. It's a very creamy ice cream and they have great waffle cones. They have lots of options and make baskets of candy and chocolate covered confections. I'd lose my paycheck if I lived close by.
The chocolate is not very good. Tastes mealy too sweet and overall not good. Got a variety box and so far haven't liked anything.
They have great Ice Cream, Great any kind of candy. You name it!
They have Great Prices and I would recommend the double waffle cone with peppermint stick
They have great ice cream and deserve your support while the roads are being repaired in front of their shop.
Cute little sweet shop serving an awesome selection of sweets!
Absolutely delicious, the best English toffee
I have ordered candy for Christmas gifts from Sweets for the last 8 years. They've always gotten the order correct & the staff is very accommodating. The people that I send the candy to look forward to receiving the candy every year. Sweet's toffee is out of this world good. Their Ladybugs put Pixies to shame. Their salted caramels are just perfect. I tell all my friends how good their candy is. I don't mind driveing an hour to get there. It's that good!
Wheelchair accessibility: I walk with a cane & had no problem getting in & out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs, English Toffee
Excellent products, pricey but very well done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: English Toffee
I grew up going to Sweets as a child and I am so happy that they are still open! They have the most delicious Blue Moon ice cream and English toffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Toffee
Restaurantji Recommends
I ordered a Rocky Road with nuts and a S’mores for my husband. YUM! The employee who helped me was knowledgeable and helped me find what I was looking for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great place.
Atmosphere: 5
Food: 5
Service: 5
Definitely a place to go!!. Very nice and helpful staff AND the ice cream and chocolates are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Chocolate Cookies & Cream Cookie Dough Oreo Cookie
I wish to provide feedback regarding my recent visit to your establishment. Upon arriving with a friend, we chose your establishment based on favorable reviews and anticipated a pleasant experience. However, from the moment we entered, we felt uncomfortable and unwelcome.
We were greeted with prolonged stares instead of a customary welcome. As we reviewed the menu to make our selection, the staff, comprising an older Hispanic man and a lady, approached us abruptly with the question, "Are you guys going to order?" This approach lacked professionalism and courtesy.
When I placed my order in English, the older Hispanic man responded in a displeased manner, remarking in Spanish, "This one speaks English." This assumption was surprising and unprofessional, as it implied an expectation of my language preference. While I understand and can communicate somewhat in Spanish, it is not my primary language.
Despite attempts by my friend to engage in small talk in Spanish, the gentleman ignored them. Subsequently, he took my friend's order in English, which further highlighted his inconsistent behavior.
I must commend the younger lady on your staff who interacted with us politely and professionally. I didn't know she only spoke Spanish, if I did I would have tried my best to be understanding.
Overall, based on the discourteous treatment by the older gentleman, I regret to say that I cannot recommend your establishment for a positive customer experience. I believe that such behavior is unbecoming of a customer service role and could potentially impact your business reputation negatively.
Please consider somewhere else for your ice cream.
Thank you for considering my feedback.
-Y
Atmosphere: 1
Food: 1
Service: 1
Great little BIPOC owned & run confectionery. Lots of chocolates, gummies, baked goods & an ice cream shop to boot. Everything is fresh (not sitting around for weeks & months like many candy shops). And the folks there are pleasant.The aesthetic is nostalgic & sits in a cute, dutch-themed shopping area.Need something for A birthday or holiday? They come up with the cutest themed concepts for every celebratory day you can think of. I am a huge fan of the cashew ladybugs (caramel, cashews & chocolate)…not common everywhere.A bit pricey, but matches its location & I’m never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ladybugs
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