Dunkin'
280 N Randall Rd, Lake in the Hills
(847) 458-1403
Recent Reviews
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It would be great to get some actual COFFEE not just ice to drink. Every time I say light ice, they always fill it to the top. I am basically paying $7 for ICE. I have never had this problem at any other Dunkin' when I ask for easy ice. Bad coffee = pissed off! Won’t go to this Dunkin again!
Ordered for delivery; my hash browns were somehow burnt as well as cold and soggy and the eggs on my sandwich were disintegrating and the texture of cottage cheese. Absolutely gross; would not recommend getting food.
Food: 1
Teenage girls working at around 12 or so yesterday don't respond at all. The coffee was fine tho
The girl who always works the morning shift that makes the coffee always makes it absolutely perfect. Any coffe place is always a 50/50 shot, but it is guaranteed to be perfect on morning weekdays. I'm so sorry I don't know her name but she's the one with the bun. Hands down always the best coffee... hot and/or iced.
Atmosphere: 5
Food: 5
Service: 4
Always great coffee and even better staff.
Atmosphere: 5
Food: 5
Service: 5
Will not honor 3 bags of grounds for 21.99 plus tax.
Service: 1
One of the better Dunkin’s around
Atmosphere: 5
Food: 5
Service: 5
It's my one of the favorite dunking donuts. All the staff members are very nice in nature, great customer service as well very neat and clean 👌. I love this place..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Bagel, Donuts
Coffee is fine. Service is slow at any time
Atmosphere: 1
Food: 5
Service: 1
This Dunkin sucks, its dirty and the bathroom has used pads and tampons over flowing in it, my son used the boys restroom where there was a needle… needless to say I will purchase my donuts elsewhere literally anywhere but here and to top it off one of the girls double charged me and I understand mistakes happen but the manager menu did not help me. He offered me double donuts instead which is what I was technically charged for but I just wanted a refund . At this point jewel down the road has better coffee and bakery .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It is SO hot in here and when we asked the girls to turn it down they said they cannot control it. Unacceptable!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Donuts
Service here is wildly inconsistent. I order a Medium Iced Cappuccino. During the week this cup is filled to the top with coffee but during the weekend I seem to always get stuck with service from people who could care less about providing a solid cup of coffee. Today was a disappointment when I know there are employees here who care about doing a good job.
Atmosphere: 4
Food: 4
Service: 2
This Dunkin' is hands down one of the best I've come across in a long time! The manager/owner is fantastic and genuinely cares about his customers. The service is always top-notch, and the staff is friendly and efficient! Today, I came in and it was very busy! But they make sure no one is ignored!
Atmosphere: 5
Service: 5
This is our favorite location and the staff is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Always good!!!!
Atmosphere: 5
Food: 5
Service: 5
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