Firehouse Subs Lake in the Hills
290 N Randall Rd, Lake in the Hills
(224) 484-7007
Recent Reviews
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Not only was the place really clean but the guys working there had great customer service and my first time there and they were the best sub sandwiches I have ever eaten. If you haven't been there it's a most try
Love the small size option
Great subs, much better than most competitions.
Delivery is never as perfect as dining-in, but I was quite satisfied with my order
Dietary restrictions: I ignore dietary restrictions when ordering carry-out or delivery
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: New York Steamer
Parking: Parking right in front of location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder, Club on a Sub
Great food and a super friendly staff
Atmosphere: 5
Food: 5
Service: 5
Workers were really nice. Food was hot and fresh. Firehouse has the best subs around!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
The new owner has really done a fantastic job and the subs are so much better now. The previous owner was kind of scary...coughing while making food, dirty hands, etc. ..but the new owner is very careful about preparing your food and I'll certainly frequent the place now.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Engineer
Supper amazing food and delicious I really recommend this place and I recommend this place
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Turkey Sub
Restaurantji Recommends
New ownership!!
Much better service
Had my best sub from there in years
Good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
I had a horrible experience in this place with the new owner. He was the only one working. I waited for like almost 30 minutes for my sandwich the previous owner the sandwiches had more meat and they were bigger not good at all,very rude
Atmosphere: 1
Food: 1
Service: 1
PREMIUM!
Every since the new ownership this place has been more than exceptional! The manager, breaded guy (I think) is so kind and very professional. The food is always on point. Every time I've ordered the sandwiches were very well made & delicious. So many times whenever we have a bad experience somewhere we are pushed by our emotions to put energy into reporting a complaint. This firehouse merits a compliment for turning that restaurant around to what it is now. Great job folks! Congratulations.
Atmosphere: 5
Food: 5
Service: 5
It had been quite awhile since we had been to a Firehouse location. We stopped in mid-afternoon and learned this unit was under new ownership. He was super helpful and we ordered the Hook & Ladder as well as the Turkey Bacon Ranch subs. Both were delicious with fresh, warm wheat bread (not toasted) and fresh ingredients. The place was clean and I’d encourage anyone to give it a try. When we are in the area, we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Hook & Ladder
The subs were just above okay, which is why 3 stars and not 2 stars. Then we have the sides… got the Mac and cheese and was not cheap. Unless you like cold and grainy cheese sauce, do not waste your money, especially if you like a cup that the bottom of the cup is not as n the bottom but is about 1/2 inch from the bottom. You can go to discount store and buy box and get much more bang for your buck. Also got the chicken and dumplings soup and was just okay and not good… our family of four did not finish either one. Overall food was okay and the staff was at best lukewarm, I can understand why couple locations have closed by our home.
Atmosphere: 3
Food: 3
Service: 3
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