Jersey Mike's Subs

285 N Randall Rd Suite A-2, Lake in the Hills
(847) 658-0808

Recent Reviews

Mike Czipo

Great subs!

Robin Bruce

I'm a 5 min drive from this location and ordered from here for the last time. I used to get my sandwich Mike's way and it always had too much oil. Asked for light oil this time, and the bottom of my sandwich was completely soaked and gross. With the cost of fast food nowadays this place is just not worth the money.

Food: 1

Hal

I choose to buy my sandwiches at Jersey Mike's over all other sandwich shops. It's better quality ingredients. The staff at this location is nice. The restaurant is clean. I only wish there was better communication on when there will be double and triple points days. Knowing these specific days would get me back for another sandwich sooner.Dietary restrictions: Gluten-Free bread options.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mike's Famous Philly, Club Sub, Buffalo Chicken Cheese Steak, Tuna Fish, Portabella Cheese Steak

Kenny Engels

Great sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Lynne Cook

Love their subs, especially Mike's Way

Atmosphere: 5

Food: 5

Service: 5

Charles Henning

The food is decent, but not as good as it used to be.

Walter E Tappe Sr

Love their sandwiches the meat and cheese are freshly cut as you

Food: 5

Service: 5

Mark Swiatly

Best subs around. Joined their rewards club about 10 years ago. Best thing ever. I come here so often I earn a lot of free subs. Always leave a tip.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme, The American Classic, Turkey and Provolone

Stoowyguy

Outstanding customer service. Excellent food, amazing atmosphere. Very chill music.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Famous Philly

Lady Champ

The food, service and atmosphere at Jersey Mike's is AMAZING. I love love love the staff and the sandwiches are the best I have ever had and please try the Rosemary Parmesan bread! Delicious!

Atmosphere: 5

Food: 5

Service: 5

B C

I want to like this location as it's the closest to my house, but they consistently forget to put bacon on the subs that should have it. In my experience, they forget it 2/3s of the time. It's gotten to the point where I expect this location not to make their menu items correctly due to how often it happens. It has also changed my perception of Jersey Mike's as a whole to that of a company that won't give you what you ordered.Jersey Mike's, the crux of this problem is that your employees fail to communicate with each other, and you don't have proper protections and training in place to foster that much needed communicate. The same thing always happens everytime my sandwich is messed up: the person who initially asks for your sandwich choice never communicates that down the line so their teammates know what the sandwich is supposed to be.Your employees have access to those guest check/orderbook notepads, but they never use it unless it's for a hot sub. Them using that for every sandwich order, and sliding that piece of paper down the line with the sub will go a long way towards making sure they get your customer's orders correct. You should start training you employees to use that, because the next time you forget the bacon on my sub will be the last time I will ever visit Jersey Mike's.

Wioletta Dudzinska

I would stay clear of this Jersey Mikes at all cost! I have never gone into a Jersey Mikes and watched someone weigh the bread, then slice the cheese and meat sooo thinly where I had to ask the guy if he was planning on putting any meat on my sandwich and then weigh it again. I asked for extra cheese cause it was pretty much non existent and they charged me 2 dollars for paper thin cheese (actually I think paper is thicker than the cheese he sliced). I walked out of here paying 33 bucks shaking my head what did I just pay for…. No thanks go to another Jersey Mikes let this one close down cause obviously if they have to weigh my bread before the meat or cheese and then again after putting what I assume was meat … no thank you! I’ll starve before I ever come back to this Jersey Mikes. Worse Jersey Mikes I have EVER been to!!!

Atmosphere: 1

Food: 1

Service: 1

Jeff Olsen

The foods good when they make it right but it’s rare that they do. Online order so everything requested is written right in front of you. Last 3 times our sandwiches have been made wrong. Correct sandwich’s in order but made wrong. Items missing or added to sandwich. Seems employees need more training at this location.

Atmosphere: 4

Food: 3

Service: 2

Alexandra Maklezow

I love the food, fresh and sliced meats in front of you. Hot sandwiches are great, too. Just wish they had a bigger workstation. Takes a while to get food, line backs up quick. They have like 5 workers, but the area is definitely snug for them to all make it go a little smoother.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Mike

Eddie mouton

They made our sandwiches the way we'd like them to be made. The people behind the counter were very positive and upbeat. Thank you for making us some great sandwiches.

Atmosphere: 5

Food: 5

Service: 5

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