Little Caesars Pizza
327 N Randall Rd, Lake in the Hills
(847) 458-8803
Recent Reviews
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I ordered through the app and did not receive what I ordered and nobody wanted to rectify the situation so now I’m just out the item I ordered. Bye Little Ceasers Lake in the
Atmosphere: 1
Food: 3
Service: 1
Pizza was truly hot and ready!
Atmosphere: 5
Food: 5
Service: 5
Ordered from this location through app by accident. Could not get ahold of them by Phone to cancel my order. I went in person And they lied to me saying there phones weren’t working because when I dialed them in person the phone was rung. Unprofessional service and Manager took no responsibility for their mismanagement
Atmosphere: 1
Food: 1
Service: 1
I wish the pizza looked as good as it does in the commercials...
Atmosphere: 3
Food: 3
Service: 3
Worst service ever I had my order ahead of time and they had to i suppose specially make my order and took over a half hour as they where having other people leave the store before I even did terrible service
Atmosphere: 2
Food: 4
Service: 1
The phone never works / never gets answered so i have to go there and wait 30 min every time.
Atmosphere: 1
Food: 1
Service: 1
App user beware. If they cannot give you the food items you ordered via app and you request a refund, the only way to do so apparently is to void the entire order and charge it again.
Atmosphere: 1
Food: 1
Service: 1
Very kind gentleman in the front, fast service, and great food for your buck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Large Stuffed Crust Pizza
Websites continually will not process my order saying the payment information is wrong, but the charges show up on my credit card so much that it got marked for fraud and I had to call the credit card company to explain. The employees are incapable of taking orders over the phone. Family was looking forward to Little Caesars two weeks in a row now and we had to order from somewhere where their business model wasn't complete garbage. Fix your website.
Service: 1
Listen, I don’t expect much from Little Caesars. I was craving a pizza and didn’t want an hour wait. At the very least I expect the pizza to be warm, not even HOT, warm. It was a cold pizza and I live 3 minutes away. Cold- so clearly not made within the last 30ish minutes if not longer. Both pizzas were also undercooked, which I find funny since they weren’t in the rush to make them as they just sat there for 30+ minutes. (Didn’t place an order a head, so no reason they would’ve been sitting there)
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
The food is good, my kids love it. But they don't take orders over the phone. For the past 2 months, I have been placing them with the app because they haven't been answering calls.
Atmosphere: 2
Food: 5
Service: 2
Can’t use little Caesars gift cards here or online….what’s the point??
i always order from here,but everytime they forget my 2 litter
Atmosphere: 2
Food: 5
Service: 1
Tony the manager is VERY unprofessional. Owner takes advantage of staff. Doesn’t pay them correctly. Doesn’t return phone calls. Very unprofessional. Staff makes pizza with no gloves. Water in building doesn’t work properly for staff to wash their hands.
I went in to pick up a pizza. There were 3 workers at the front. I young man sitting on a stool on his phone. I young woman in street clothes behind the counter on her phone eating ice cream. I young man taking customers. My son worked there for a short while. He was terminated for being on his phone. While I acknowledge this was wrong, why was the other young man and woman not terminated? When confronting the “manager” Tony I was told they were not fired because they were full time. The things my son said they do there is DISGUSTING. DO NOT EAT THERE. They drop food on the floor and pick it up and reuse. They make pizza without washing hands with no gloves. It is literally GROSS! Tony is unprofessional. When asked for the owners number I was told no. W-4 filled out and not even followed.
Atmosphere: 1
Food: 1
Service: 1
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