Baskin-Robbins

485 S Rand Rd, Lake Zurich
(847) 540-2183

Recent Reviews

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m stromdahl.rivera

worse place too apply they call them call u again and that person dont understood english was funny he was lost on the application saying totally different inf beware this people are not serious don’t apply here they play games not serious i call 4 times and the end comes out they where serious why say they hired when u guys dont

LANGALIYA AKHIL

Order a mod milk shake, and I don’t know why the order takes old lady behave very rude. And also she made a watery milk shake, those staff is very rude.

Atmosphere: 1

Food: 1

Service: 1

Veronika M.

Freezer burned ice cream ??????

Atmosphere: 1

Food: 1

Service: 2

Kelly Lee

Not helpful staff at all and apparently they’re incompetent enough to actually help customers and instead just hang up on people.

Atmosphere: 1

Food: 4

Service: 1

A Thomason

Just Like other reviewers, I just got a shake it was supposed to be chocolate peanut butter it was like milk not even frozen and tasted

Atmosphere: 1

Food: 1

Service: 2

Westin Morrill

Ordered a milkshake. It was really just milk with some peanut butter at the bottom. By far the worst milkshake I have had. Other Baskin Robbins locations have made much better ones.

Food: 1

Service: 3

David Smith

Very few actual ice cream flavors and none of what we selected from the website. I'm not sure how they can be considered part of the franchise. Several years ago, they didnt want to sell ne donuts. I won't be going back. DQ is open until 11:00 and just a few blocks away.

Rocio Escobar

I'm really upset with these people, we order for my daughter's birthday a week in advance. The the day we go pick it up, they didn't have my cake, it was in another store 20 minutes away! Why would I drive 40 minutes when I order the cake from right next to my house! Now I have no cake for my daughter's birthday

Sherry Kunz

First time trying them since the remodel, I wish I wouldn't of. I always order a cappuccino blast. I was shocked to hear 8.37 for a med. I live in the city. Its 7 bucks down the block from me. And downtown Chicago about 10. Why is lake zurich so expensive? I'll stick to grabbing dunkin in the city since it's cheaper lol ***Edit*** After grabbing from a few from city I'll gladly pay the buck more. Best one I've had in years! Definitely will be back.

YaretZitiNgS

I'm really upset with these people, we order for my daughter's birthday a week in advance. The the day we go pick it up, they didn't have my cake, it was in another store 20 minutes away! Why would I drive 40 minutes when I order the cake from right next to my house! Now I have no cake for my daughter's birthday

Janet Bigler

We enjoyed our ice cream in this beautifully decorated shop. Up to date registers keep it hip. We will return.

Sam S.

Cool place since they usually have the ice cream my family wants but some guy hung up the phone on me which was rude but it’s still gunna go there regardless of the dude.

Kay

a+ midnight stoner catering, thanks kind dude

Bad Samanta

Cool place since they usually have the ice cream my family wants but some guy hung up the phone on me which was rude but it’s still gunna go there regardless of the dude.

KeithHof

a+ midnight stoner catering, thanks kind dude

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