Burger King
642 S Rand Rd, Lake Zurich
(224) 286-1245
Recent Reviews
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I ate a burger and it was grand. The whopper smacked me in the face like the Jake Paul and Mike Tyson fight, only more exciting. The bun was as soft as Bob Ross's afro. It was a great meal
Atmosphere: 5
Food: 5
Service: 5
The food is disgusting and absolutely not fresh, my sandwich was like days old and just warmed up in a microwave. I definitely am going to drive further to a different BK for fresh food.
Atmosphere: 1
Food: 1
Service: 1
Check your receipt.
Tonight I ordered the usual two whoppers with no onions the drive thru. It took much longer than usually and they charged my credit card $15.10. the cashier crumpled up the receipt and threw it away right in front of me. I asked specifically for a receipt. The cashier said the machine was frozen. I said I need a receipt because the total was $2 more than usual. He pulled $2.16 cash out of the register and handed it to me apologizing. I never got a receipt and have no idea what they were trying to get me to pay for because there were only my two whoppers in the bag they handed me, so this means they were over charging intentionally.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper Sandwich
They have the worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
The last two times I went to this particular location I've had food poisoning. The first time I wasn't sure whether or not it was because I ate here but then I gave it another shot and I had the same exact symptoms. Never going here again.
Atmosphere: 1
Food: 1
Service: 3
My wife and I went for breakfast this morning and we were going to order through the app. We had a question so I walked up to the counter to ask but I was ignored for several minutes. They only had one employee taking orders and she spent her time at the drive through and ignored me. We ended up walking out and went across the street to McDonald’s where the service at the counter was much better. We will not go back to this Burger King again.
Service: 1
Quality tasty food
Atmosphere: 3
Food: 5
Service: 5
LOVE THIS BK! Staff is very nice & accommodating! They are quick & ALWAYS get my order right & my good is always hot & fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich, Fries, Double Cheeseburger, Flame Grilled Beef, Hamburger Fries and Onion Rings, Bacon Double Cheeseburger
This place has the rudest employees. If you don't want to buy 2 cookies or make a charity donation they will basically throw your food at you and shut the windows in your face. Absolutely disgusting behavior.
Atmosphere: 1
Food: 1
Service: 1
It was in between lunch and dinner, but service was wonderful. Very good chicken and burger with delicious fries. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
I usually don’t write reviews but this visit was very disappointing. My first time at this location and my last. Waited for 10+minutes by the register NO ONE SAID HI/WELCOME/ OR WE WILL BE WITH YOU SHORTLY. Nothing !! They never acknowledged me as the customer or the customers behind me who were also waiting and didn’t get a “welcome in“. No one ended up coming to take my order so i left.
Service: 1
The employees here ignore customers who walk into the restaurant and try to order at the counter. Several employees noticed us but there was no greeting, not even a tacit acknowledgement of our presence, and no service whatsoever. No eye contact and not one word. If counter service isn't available then they should lock the doors and post a sign that says drivethrough only. I bury the bar for fast food. BK has found a way under it with this weird, dysfunctional operation.
Atmosphere: 1
Food: 1
Service: 1
The food was booty checks
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper, Fries
Amazing service and food! I love coming here because the staff is always so nice and professional. When I ask to customize my food, the staff is always eager to give it top quality! The restaurant is always clean, which is something of a rare commodity now days. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Anytime I come here, nobody is there to take my order.
Service: 1
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