Burger King
642 S Rand Rd, Lake Zurich
(224) 286-1339
Recent Reviews
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The employees here ignore customers who walk into the restaurant and try to order at the counter. Several employees noticed us but there was no greeting, not even a tacit acknowledgement of our presence, and no service whatsoever. No eye contact and not one word. If counter service isn't available then they should lock the doors and post a sign that says drivethrough only. I bury the bar for fast food. BK has found a way under it with this weird, dysfunctional operation.
Atmosphere: 1
Food: 1
Service: 1
The food was booty checks
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper, Fries
Amazing service and food! I love coming here because the staff is always so nice and professional. When I ask to customize my food, the staff is always eager to give it top quality! The restaurant is always clean, which is something of a rare commodity now days. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Anytime I come here, nobody is there to take my order.
Service: 1
Stood at counter 5 minutes. No one acknowledged we were there. Do NOT recommend. Won't stop here again.
Stood at counter 5 minutes. No one acknowledged we were there. Do NOT recommend. Won't stop here again.
Went there to pick up a quick dinner for my family. #1 the led screen that used to record your order is broken so you can’t check your. #2 I ordered a low carb whopper which (I’ve ordered numerous times from various Burger Kings before including LZ. Well I got home with everyone’s dinner. I got a bun lettuce tomato onions pickles mayo and NO MEAT. I called the store expecting them to apologize for the confusion tell me to come back and get what I ordered instead the guy working there was defensive and insisted LOW
CARB means NO MEAT!!! No matter how I tried to explain it to him he said I WAS WRONG!!! So I’m out my dinner and my
Money!!! Check your orders before you pull out and go home. Oh by the way no receipt. Either but then I didn’t for one.
Super clean and trendy now with modern renovations!
Parking: Easy free parking close to building
Kid-friendliness: No hassles to bring the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Whopper, Fries
Every thing in this place is so good, the food was delicious and fresh, the staff were so friendly and nice.The place was so clean, the tables, the floor and the food trays .the bathroom was so clean.I enjoyed eating there, I tried new item ( buffalo wrap) was good but small.Overall one of the best locations of BK
Atmosphere: 5
Food: 5
Service: 5
This is the worst Burger King in the world never go here. They put out coupons and then they don’t honor them
Restaurantji Recommends
Do not order kids meals from this location. They put a small cup in the bag in place of a toy and then shrug their shoulders when asked about it. A small paper cup ? ?
Atmosphere: 3
Food: 3
Service: 1
No missing items staff was very friendly no complaints
Atmosphere: 5
Food: 5
Service: 5
The crew at this location is wonderful. I have been coming here for years and they always smile and seen genuinely glad to see my sister and I are back. I don't know the name of the man who always sells me 2 cookies for a dollar but he is wonderful. And Junior showed me how to use my BK app. I just can't say enough about how friendly the crew is. Even the people in the kitchen area wave at us. It's just so nice to be welcomed back.
Atmosphere: 5
Food: 5
Service: 5
Went Through Drive Through. Fast And Friendly Service!! Food Was Fresh And Hot ?
Kid-friendliness: Kids Menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries
Burgers are ok, but their fries are terrible. Fries have improved on recent visits. Still lower quality than most other fast food fries.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper
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