Dairy Queen (Treat)

205 S Rand Rd, Lake Zurich
(847) 257-5529

Recent Reviews

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Stefanie Springer

Been going here for 5 years. Not the friendliest of service, as others have mentioned, but my order was always correct until recently. The last 2 times I've gone (which were a week apart) my blizzard was wrong. Once with complete wrong ingredients and the second time an ingredient was missing. Once in 5 years is understandable. Twice in a week suggests a lack of attention.

Nicole Munns

Always an odd experience. For example, they never tell me my order total. I have to ask for it at the window. The ice cream is usually melty and they never flip the blizzards. Minimal candy in the blizzards. Just feels like penny pinching on their end. Doesn't feel welcoming either. Overall disappointing compared to other fast food in the area that has kind customer service.

Jeremy Lambel

The old man working there wasn’t very friendly at all. He took our orders, then shut the window on us and then came back and gave us watered down blizzards. He proceeded to take my card, shut the window, then open it back up and give me my card back with no word said. No mention on price or receipt. Worst Dairy Queen Ive ever been to.

Halfpast9

The owner of this Dairy Queen came across as a very bitter and rude man. Instead of being honest or helpful, he was dismissive and disrespectful. It’s sad to see someone in charge of a business treat customers this way. The staff themselves weren’t the issue—it was the owner’s attitude. I won’t be returning, and I’d recommend others think twice before supporting a place where the person running it can’t show basic decency or respect.

Tricia DeWaal

Unfortunately there was not an option for no stars. The manager was absolutely horrible and that’s putting it nicely. He was extremely rude and blamed me when he couldn’t scan my App. Worst experience EVER. I actually almost called the police to report him.

Hormace Digglesby

hyperrealistic bart simpson

Michele Madigan

Friendly staff and quick service & the ice cream treats are delicious!

Carolyn Rozmarynowski

This was our first visit to this Dairy Queen location as we were passing through for work. My husband and I each ordered a blizzard in the drive-through. They were delicious and prepared correctly. The staff member we talked with was very friendly, and the drive-through line moved very quickly. We also really liked that no employees were outside smoking because that always lowers our opinion of the cleanliness of restaurants.
We decided to sit in the car in the parking lot to eat them because the roofs over the parking areas provided shade on that sunny day.
We would definitely visit again whenever we're passing through and want ice cream.

Chad Wilson

My first time having DQ in a long time. Great service and delicious banana split.

I’ll be back.

Beckett Roncancio

Half way through my blizzard I found a big, black hair. Beyond disgusting. When I took it back to the window, the response I got from the girl working was “well that’s weird. Should I remake it?” Zero apology was made. Another worker gave me sass that it “wasn’t nice” when I called the blizzard gross. Give me a break.

Dave S

Chocolate malt

Stephanie Petrykowski

It says it opens at 11.....no one was there...

Daniela Rodriguez

Women’s bathroom was out of order so the only options was the men’s. Absolutely disgusting 🤮 completely lost the desire to eat my ice cream. Tossed it into the trash. Is this the same bathroom the employees use? Do better Dairy Queen

Emma Lohmeyer

I ordered the cotton candy blizzard with extra of the Cotten candy sauce but I received the confetti cake blizzard. I was really looking forward to have the cotton candy blizzard🙁

Brian Miller

People working there are nice...prices are up of course but again what isn't.
Have good deals on their app. Lots of free parking and glad there is a DQ near me.

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