Andrew is the best he always friendly and make the best sandwiches.
Conspiracy Theory
I am so sick and tired of service quality these days. Not sure ,if its a training issue or nobody working simply gives a crap. I am not a picky person neither nor do I order on daily basis, this is once in the week type of thing. If I take the last 2-3 months, out of 10 orders from various places, probably 2 of them where completely right where there wasn't some kind of issue. It starts getting on your nerves a bit, especially when most of the times you end up paying a tip which has become almost like a standard, so to speak a default preset on checkout...... Tip used to be paid for overall service quality and extra effort ,but when most of the places have 3rd party drivers and you are tipping the driver whom has nothing to do with many of these screw ups that happen at the oven, hands are shaking not to pay however I am seriously considering to simply stop tipping going forward. Jimmy John's is no different, ordered 3 sandwiches , two of them no tomatoes, one of them with drink on the side. This wasn't even a 3rd party website ,but direct order through Jimmy john's website. Order comes with no drink ,both sandwiches with tomatoes. Basically got only one sandwich right........ Yes, its simple, in a way they gave me more than I asked and then less ,but this is business that they run and certainly the intention is to get it right. I have no allergies or anything like that, but there are people who ask for things not to be included for other reasons other than I pay so I have it how I want or just ,because they don't like it, but ,because they cannot have it therefore it could become a serious issue. I feel like ever since early COVID days, services have gone downhill.......
Food: 4
Service: 1
Yarehd Armas
Order food to get delivered for my lunch, my lunch break finished and i never got my food! Thanks for nothing Jimmy John’s
Arthur Siwecki
This is my go-to store in the area. I consistently get great service. It’s always fresh and fast. Shout out to Andrew and the team for awesome work ethic.
Atmosphere: 5
Food: 5
Service: 5
Paul Leason
Typical location
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
Kristin Parise
Ordered my sandwich at 11:30 am for 12 pm delivery. 12:30 rolled by so I called "oh we don't have a driver, so we doordashed your order. He just left" I'm (10 minutes away at work mind you). 1 pm hits, I call and ask if they have tracking on the dasher. "Oh our driver just left with several orders, give us 15-20 minutes". 1:30 pm, call and ask for refund and cancel my order. I'll be very surprised if I get my refund. Never ordering Jimmy John's again
Recommended dishes: Sandwich
Kid Devious
Failed to participate in the 4/20 swag bag."You should have called"Well you should of not told customers to use the app and to order with the "dimebag" code.So ruined my day.Eat at Jersey Mikes across the street by Trader Joes.
Atmosphere: 1
Food: 1
Service: 1
Anita Me
I had ordered a unwich and they gave me a regular sandwich with the bread I would have thought the workers there would know what unwhich means so I got all the way home and they gave me the wrong sandwich
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Avocado Spread, Sandwich
Sara Flowers
Fast service, chill staff. I liked my sandwich... but they forgot to add bacon to my significant other's sandwich, and he was pissed. ? But that won't stop him from going back. He loves Jimmy John's. Other than that, we had a chill time together. We'll stop by next time we are in the area. Keep up the good work.
This particular location has a fantastic staff. Today we decided to try something new, and for a fast food option, I didn’t expect the associate behind the counter to come over and ask us how we liked our food. Keep up the good work guys! Rob and Daniel are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Andrews
Great location! Staff are super friendly, sandwiches are delicious, and I’ve never had any issues using them for delivery. Thanks for the great meals!
Atmosphere: 5
Food: 5
Service: 5
Nicolas Sorrentino
Freaky slow
Bridget Conrad
Went during the lunch rush on a weekday. Ordered ahead, but arrived a few minutes early. I appreciated being acknowledged while I waited and then informed as soon as it was ready. All staff were very friendly and very clearly working hard and fast! I will return for the good customer service alone.
Atmosphere: 5
Food: 5
Service: 5
Stacy Steiner
Ordered Turkey Tom w/dijon mustard. Opened the bread- 3THIN slices of turkey, 3 SMALL tomatoes and so little lettuce it couldn’t be seen - and NO mustard whatsoever! Totally unacceptable and boring—- Subway I’m coming back!! JJ is a boring sandwich even if made correctly. Wish I could post a picture - pathetic!
Good sandwich!
Atmosphere: 5
Food: 5
Service: 5
Andrew is the best he always friendly and make the best sandwiches.
I am so sick and tired of service quality these days. Not sure ,if its a training issue or nobody working simply gives a crap. I am not a picky person neither nor do I order on daily basis, this is once in the week type of thing. If I take the last 2-3 months, out of 10 orders from various places, probably 2 of them where completely right where there wasn't some kind of issue. It starts getting on your nerves a bit, especially when most of the times you end up paying a tip which has become almost like a standard, so to speak a default preset on checkout...... Tip used to be paid for overall service quality and extra effort ,but when most of the places have 3rd party drivers and you are tipping the driver whom has nothing to do with many of these screw ups that happen at the oven, hands are shaking not to pay however I am seriously considering to simply stop tipping going forward. Jimmy John's is no different, ordered 3 sandwiches , two of them no tomatoes, one of them with drink on the side. This wasn't even a 3rd party website ,but direct order through Jimmy john's website. Order comes with no drink ,both sandwiches with tomatoes. Basically got only one sandwich right........ Yes, its simple, in a way they gave me more than I asked and then less ,but this is business that they run and certainly the intention is to get it right. I have no allergies or anything like that, but there are people who ask for things not to be included for other reasons other than I pay so I have it how I want or just ,because they don't like it, but ,because they cannot have it therefore it could become a serious issue. I feel like ever since early COVID days, services have gone downhill.......
Food: 4
Service: 1
Order food to get delivered for my lunch, my lunch break finished and i never got my food! Thanks for nothing Jimmy John’s
This is my go-to store in the area. I consistently get great service. It’s always fresh and fast. Shout out to Andrew and the team for awesome work ethic.
Atmosphere: 5
Food: 5
Service: 5
Typical location
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
Ordered my sandwich at 11:30 am for 12 pm delivery. 12:30 rolled by so I called "oh we don't have a driver, so we doordashed your order. He just left" I'm (10 minutes away at work mind you). 1 pm hits, I call and ask if they have tracking on the dasher. "Oh our driver just left with several orders, give us 15-20 minutes". 1:30 pm, call and ask for refund and cancel my order. I'll be very surprised if I get my refund. Never ordering Jimmy John's again
Recommended dishes: Sandwich
Failed to participate in the 4/20 swag bag."You should have called"Well you should of not told customers to use the app and to order with the "dimebag" code.So ruined my day.Eat at Jersey Mikes across the street by Trader Joes.
Atmosphere: 1
Food: 1
Service: 1
I had ordered a unwich and they gave me a regular sandwich with the bread I would have thought the workers there would know what unwhich means so I got all the way home and they gave me the wrong sandwich
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Avocado Spread, Sandwich
Fast service, chill staff. I liked my sandwich... but they forgot to add bacon to my significant other's sandwich, and he was pissed. ? But that won't stop him from going back. He loves Jimmy John's. Other than that, we had a chill time together. We'll stop by next time we are in the area. Keep up the good work.
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
This particular location has a fantastic staff. Today we decided to try something new, and for a fast food option, I didn’t expect the associate behind the counter to come over and ask us how we liked our food. Keep up the good work guys! Rob and Daniel are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Great location! Staff are super friendly, sandwiches are delicious, and I’ve never had any issues using them for delivery. Thanks for the great meals!
Atmosphere: 5
Food: 5
Service: 5
Freaky slow
Went during the lunch rush on a weekday. Ordered ahead, but arrived a few minutes early. I appreciated being acknowledged while I waited and then informed as soon as it was ready. All staff were very friendly and very clearly working hard and fast! I will return for the good customer service alone.
Atmosphere: 5
Food: 5
Service: 5
Ordered Turkey Tom w/dijon mustard. Opened the bread- 3THIN slices of turkey, 3 SMALL tomatoes and so little lettuce it couldn’t be seen - and NO mustard whatsoever! Totally unacceptable and boring—- Subway I’m coming back!! JJ is a boring sandwich even if made correctly. Wish I could post a picture - pathetic!
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